I write this because I read a lot of reviews before purchasing or using a service. I thought it would benfit someone that reads this to know how well ...I was treated here. They really seem to care about the customer! Novel I know.
Do not give deposit , hard time to return !!!! Took me hours !!!!
Deposited check without completing transaction. Refuse to pay me back!!
I went to two other Mitsubishi dealers before visiting Paramus. In the first dealership I felt like a horse in the glue factory. It was very unprofess...ional. The second was much better but both of them left me with the feeling that objective was to maximize their profit. Paramus Mitsubishi gave me a better purchase price and trade-in allowance the first time. Even the after sale man was not pushy. Everything that Michael, my salesman, or Jose, his manager, said was clear and accurate. There was no attempt to mislead or confuse. It was like having a relative in the dealership.
Had a very professional experience here. I needed new tires and got a very nice price on brakes so I did both. I thought they were very reasonable wit...h the price and I feel better bringing my car to the dealer for repairs.
I've had many bad experiences with service on Mitsu. This place know how to treat people and they are true pros. I feel confident that my car was repa...ired the RIGHT way.
I'm from out of town and had an bulb out on my Outlander. I drove up to this dealer and they replaced it at no cost. It only took them a few minutes b...ut I really appreciated it since it wasn't safe. Thank you!
Mitsus for some reason seem difficult to work on. I've driven one since I was young and always get told tech needs to know what to look for. Bought my... Lance here also bring it in for service and never have had a problem.
Brought my Lance to another Mits dealer nearby and was basically told the check engine light problem couldn't be diagnosed and it would cost me to kee...p looking into problem. Frustrated, I brought it to Paramus and they found the problem right away. I appreciated how they treated me.
I was treated right by service deparment. Don't worry about price being too high because they are an honest bunch.