Thank you. Your email has been sent to the dealer.

Reviews

Average Ratings

4.5
326 lifetime reviews. Includes reviews of Prestige Toyota from DealerRater.com
  • EXCELLENT-Prestige Toyota

    We were greeted by Christopher,salesman, who shows us the car we were interested in. Listened to everything we wanted in the car and followed thro...


    Show Full Review

    We were greeted by Christopher,salesman, who shows us the car we were interested in. Listened to everything we wanted in the car and followed through on almost everything we wanted. This salesman was excellent and tried to accommodate us in every way without pressing us on a sale. We had gone to 2 different dealerships in the Rockland area and another one in Jersey before we went to Prestige, on route 17, If and when we buy another car we will go directly to this dealership and not waste anymore time looking elsewhere. Also, after we purchased our car and picked it up the next day Christopher greeted us and had our car waiting, after it was detailed. In this department we met Ken who explained the workings of the car and I would also recommend him highly. As you can see, we were completely satisfied.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Impressed
    April 22, 2017

    Brad Aiello was a pleasure to work with. Our Sienna had problems with both doors. Brad was honest and straightforward about the door recall and wh...

    Prestige Toyota

    Thanks for your feedback! We are happy you had a positive experience with us!


    Show Full Review

    Brad Aiello was a pleasure to work with. Our Sienna had problems with both doors. Brad was honest and straightforward about the door recall and whether our problem would be covered. He worked to minimize the cost by trying to get the jammed door to work. After all the problems I had dealing with Toyota Customer Service, Brad was the only person that I truly believed was working to help us!

    Does recommend this dealer
    Came in for service or repair
    Prestige Toyota

    Thanks for your feedback! We are happy you had a positive experience with us!


    Hide Full Review
  • Jillian Delgado is an Amazing Sales Associate!
    April 12, 2017

    Went to Prestige Toyota to see if I could find a new car. Jillian came to my assistance and wanted to know what my needs were and provide options...

    Prestige Toyota

    Thanks! We're happy Jillian and Brandon were able to assist you!


    Show Full Review

    Went to Prestige Toyota to see if I could find a new car. Jillian came to my assistance and wanted to know what my needs were and provide options. During this time she was always friendly, polite and extremely professional. We checked various cars and she helped me make a decision. Rather than a stranger it felt like I was working with a someone who truly cared about me as a person. She was able to take my car and let me leave with a new Corolla. I am happy I went to Prestige Toyota and had the opportunity to work with Jillian and get my new car. Thank you very much Jillian! Great Job! I am enjoying my new Corolla. Brandon Tavarez did a great job explaining everything to me and letting me ask questions. He was understanding and very clear with all the instructions. Brandon took he time to make sure I understood everything and made me feel relaxed behind the wheel of my new car. Thank you so very much for your help.

    Does recommend this dealer
    Prestige Toyota

    Thanks! We're happy Jillian and Brandon were able to assist you!


    Hide Full Review
  • Good Service Department...
    April 5, 2017

    Let's get the very positive out of the way: Pamela Garcia, at the front desk, has very good customer service skills. She will get all your paperwo...

    Prestige Toyota

    Thank You! We are happy any wrongs were corrected and apologia again for any issues you may have encountered. We appreciate your feedback and look...


    Show Full Review

    Let's get the very positive out of the way: Pamela Garcia, at the front desk, has very good customer service skills. She will get all your paperwork together in a few minutes. Moreover, if your car needs to stay at the shop, Pamela will get you in a loaner in a matter of minutes. I took my Certified Pre-Owned Toyota Camry Hybrid XLE to Prestige Toyota (which is also where I purchased it) for service due to a check engine light. It was something minor - my understanding is that an EVAP canister had to be replaced due to overfilling the gas tank. Let's say that at first I experienced a small bump on the road, which is why I decided to give four stars and not five. However, Service Director Tim Broderick made sure any wrong was corrected. My car was serviced and ready for pick up the next day. Please make sure to see this gentleman if you experience anything unpleasant regarding treatment or service of your vehicle. Service Adviser Kevin Regan is a professional in his field and will promptly call you with any updates regarding the status of your vehicle. Finally, Bert Myles, the Shop Forman, is very knowledgeable and will patiently explain to you what is wrong with your vehicle. Don't hesitate to talk to him if you have any concerns.

    Does recommend this dealer
    Came in for service or repair
    Prestige Toyota

    Thank You! We are happy any wrongs were corrected and apologia again for any issues you may have encountered. We appreciate your feedback and look forward to working with you in the future!


    Hide Full Review
  • Stereotypical Experience
    April 5, 2017

    Would not recommend this place in a million years. They cheated me and Lied to me. I would trust some broken down dirty used car dealership in the...


    Show Full Review

    Would not recommend this place in a million years. They cheated me and Lied to me. I would trust some broken down dirty used car dealership in the middle of nowhere over these guys. They are your stereotypical car dealership. Do not let them screw you like they did me. I will never trust them again, nor would I ever send anyone I care about, or even an enemy, to their dealership. It is no wonder they do not have BBB accreditation. Should have done my research before going I guess. Thankfully 2 of the 4 gentleman that I dealt with are no longer there. The service center, the one time I used them, however was a pretty good experience.

    Does not recommend this dealer

    Hide Full Review
  • Brad Aiello Is Great
    March 27, 2017

    Thanks Brad for your professionalism, courtesy and knowledge of my Toyota vehicle. Brad you really went beyond the call of duty and help me. I ...

    Prestige Toyota

    Thanks! We are glad you had a positive experience with us and are happy to call you a part of the Prestige Family!


    Show Full Review

    Thanks Brad for your professionalism, courtesy and knowledge of my Toyota vehicle. Brad you really went beyond the call of duty and help me. I couldn't believe with in one hour I was out the door with my 2016 highlander that was just hand washed as a courtesy. Thanks so much for your help !

    Does recommend this dealer
    Came in for service or repair
    Prestige Toyota

    Thanks! We are glad you had a positive experience with us and are happy to call you a part of the Prestige Family!


    Hide Full Review
  • Amazing Service
    March 11, 2017

    Being a woman who traveled to 4 different dealers to try to get out of my current lease and into something new, I thought I had pretty much hit ro...

    Prestige Toyota

    Thanks! We are glad you had a positive experience with us and are happy to call you a part of the Prestige Family!


    Show Full Review

    Being a woman who traveled to 4 different dealers to try to get out of my current lease and into something new, I thought I had pretty much hit rock bottom and would have to buy my lease. This dealership was absolutely amazing. I did not have to sit for hours looking through deals I couldn't afford only to find some weird glitch in the system where I'd have to pay this "fee" that the dealer wouldn't be able to explain. I told the salesman what I wanted and within 20 minutes he had given me an option I couldn't resist. I cannot wait to begin my journey with Toyota. Thank you so much to this dealership for making this process such an enjoyable one!!

    Does recommend this dealer
    Prestige Toyota

    Thanks! We are glad you had a positive experience with us and are happy to call you a part of the Prestige Family!


    Hide Full Review
  • Excellent experience
    February 21, 2017

    My sales professional Jillian Delgado was truly exceptional. She handled a difficult experience for me in a great fashion. My brand new lease was ...

    Prestige Toyota

    Thanks! We are glad you had a positive experience with us and are happy to call you a part of the Prestige Family!


    Show Full Review

    My sales professional Jillian Delgado was truly exceptional. She handled a difficult experience for me in a great fashion. My brand new lease was totaled 10 days after picking it up and she got me right back on track with a new vehicle. I would highly recommend her.

    Does recommend this dealer
    Prestige Toyota

    Thanks! We are glad you had a positive experience with us and are happy to call you a part of the Prestige Family!


    Hide Full Review
  • An enjoyable experience
    February 18, 2017

    This is my third car purchase from this dealership. I travel 50 miles to purchase my car here. Their presentation, service and friendliness can ...

    Prestige Toyota

    Thanks! We are glad you had a positive experience with us and are happy to call you a part of the Prestige Family!


    Show Full Review

    This is my third car purchase from this dealership. I travel 50 miles to purchase my car here. Their presentation, service and friendliness can not be matched.

    Does recommend this dealer
    Prestige Toyota

    Thanks! We are glad you had a positive experience with us and are happy to call you a part of the Prestige Family!


    Hide Full Review
  • Wonderful experience

    A seamless experience from beginning to end. Jillian Delgado was a pleasure to work with.


    Show Full Review

    A seamless experience from beginning to end. Jillian Delgado was a pleasure to work with.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review