Reviews
Excellent!!!!!
This was my first time purchasing a vehicle from DCH Paramus Honda, but not my first Honda. First of all, as soon as I walked in I knew I was in a friendly yet professional environment. I was immediately greeted and helped by my new friend & Client Advisor, Sean Boyd. He made the entire process painless. If you value transparency, professionalism and honesty then shop at DCH Paramus Honda. Sean took the time to explain everything from the finances to the details of the car. Even after all the paperwork was filled out, Sean made sure I did not drive away in my new car without being completely satisfied with the car and service. I definitely recommend this dealership and especially Sean. Thank you!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks so much for letting us know about your recent experience with our dealership. Your satisfaction means a lot to us, and I hope you will reach out if we can assist you in the future in any capacity. Sincerely, Wael Yunes
Professionalism
My best experience by far with a Honda dealership in the tri-state area. Ms. Arias was patient and very knowledgeable. She took the time to listen as I shared my previous leasing experience and added no extra pressure during this purchasing process. I highly recommend her services for new buyers or returning Honda customers.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks so much for taking the time to write this review and let us know about your recent visit to our dealership. Your satisfaction is very important to us and we really appreciate you coming in to DCH Paramus Honda. I hope that you will reach out to us if we can ever be of service to you in the future in any way. Sincerely, Wael Yunes
Great Salesperson
Breanna Roadarmel is an excellent salesperson. I wasn't sure what I wanted to buy and she help steer me in the right direction. She was great to work with and not pushy at all. I will definitely be back here for my next car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks for this great review and 5 star rating! We really appreciate hearing from you and hope you will let us know if we can ever be of service to you in any way in the future. Sincerely, Wael Yunes
Excellent Service
I was helped by Breanna Roadarmel while buying a Honda Accord. I wasn't sure what I wanted to buy and she helped me find exactly what I needed.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for this excellent review and 5 star rating. I am very glad to know that Breanna was able to help you find the right car for you. We really appreciate your comments and thank you for coming to see us at DCH Paramus Honda. Please reach out to us anytime if we can ever help you in the future. Enjoy your Honda Accord! Sincerely, Wael Yunes
Pleasant & easy
I have been shopping at several Honda dealerships for a car And found the salesman so pushy , & untrustworthy and sometimes rude . I couldn't find myself comfortable to close the deal I am from New York so I tried Manhattan , Brooklyn & Staten Island In the Paramus dealership my salesman Harold was pleasant , informative and easy. I felt like he tried to give me the best deal , I have leased cars before a found this dealership was the easiest . Harold was very thorough from beginning to the end. I highly recommend this dealership !
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for this great review! I am sorry to hear that your previous interactions with other dealerships have proven to be uncomfortable. I am, however, glad to know that your experience with DCH Paramus Honda has been a pleasant and easy alternative. Your satisfaction means a lot to us and we thank you for giving us the chance to assist you with your vehicle needs. We really appreciate you coming to see us and hope you will contact us if we can ever be of service to you in the future in any capacity. Sincerely, Wael Yunes
Expect the Unexpected
The experience was great. Arrived looking to get into a 2016 civic and left with a 2017 fully loaded Honda Accord. Dee was great. He was patient and kind. The process was smooth. He was honest and very informative. I will use thos dealership again.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for giving us this great feedback about your recent visit to our dealership. I am so glad to hear that your experience was far better than you expectd! Your satisfaction is very important to us, and it makes our day to know that you were pleased with the service that you received from Dee. Thanks for coming to DCH Paramus Honda, and if we can ever assist you in the future please reach out to us at any time. Enjoy your 2017 Honda Accord! Sincerely, Wael Yunes
Pain free thanks to Dee!
As a first time buyer I went in to the dealership full of concerns and not really sure if i was ready to commit. Dee made the experience so simple and fun! Even though I was giving him a hard time, Dee was a great sport answered all of my questions and together we were able to come up with a great price that works for me! I would definitely recommend DCH Honda as well as Dee to anyone that is looking for a new car without the horrifying experience!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for this review and 5 star rating! Your satisfaction is extremely important to us, and I am so happy to know that you were pleased with the level of service that you received. Please let us know if we can offer assistance to you in the future in any way. Sincerely, Wael Yunes
Finance Manager
The finance manager is great he makes car leasing experience easy and quick. Stress free..... I will recommend this dealership to all my friends and family...friendly staff very helpful.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for taking the time to provide us with this great review! We really appreciate you making the choice to come to DCH Paramus Honda and hope you will let us know if we can offer assistance to you in the future in any capacity. Sincerely, Wael Yunes
Staff
I enjoyed my visit and the staff was amazing; no BS; honest and friendly. I am definitely recommend this dealership. I am very happy with my car.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank for your kind comments and review. Your satisfaction is really important to us and it makes our day to know that your experience was an amazing one. We appreciate you choosing DCH Paramus Honda for your vehicle needs and hope that you will reach out to us if we can ever assist you in the future. Sincerely, Wael Yunes
Very Professional and Excellent customer service
Our sales consultant Dhimitri Robo was very helpful and very professional. He took time explaining the process and was very patient. I got the 2017 Honda Accord and very satisfied of the outcome. His customer service skill was excellent and will definitely recommend your dealership to others. Dimitri was very knowledgeable and he showed us how to navigate the features of the car. He was very courteous and friendly. I was very happy and very satisfied of my overall experience. Thank you DCH Paramus Honda!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for this review and 5 star rating! Your satisfaction is extremely important to us, and I am so happy to know that you were pleased with the level of service that you received. Please let us know if we can offer assistance to you in the future in any way. Enjoy your 2017 Honda Accord! Sincerely, Wael Yunes