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Mercedes-Benz of Paramus

4.4 out of 5 4.4
Rectangle 48
Sales 9:00 AM - 6:00 PM
Service 7:30 AM - 5:00 PM

Mercedes-Benz of Paramus Hours

Sales

Monday

9:00 AM - 8:00 PM

Tuesday

9:00 AM - 8:00 PM

Wednesday

9:00 AM - 8:00 PM

Thursday

9:00 AM - 8:00 PM

Friday

9:00 AM - 6:00 PM

Saturday

9:00 AM - 6:00 PM

Sunday

Closed

Service

Monday

7:00 AM - 11:00 PM

Tuesday

7:00 AM - 11:00 PM

Wednesday

7:00 AM - 11:00 PM

Thursday

7:00 AM - 11:00 PM

Friday

7:30 AM - 6:00 PM

Saturday

7:30 AM - 5:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since May 2017

Our Mercedes-Benz dealership takes pride in being the premiere location for Mercedes-Benz shopping in the tri-state area

...

. As one of the largest dealerships in the country, our selection is beyond compare. The principles that make the Mercedes-Benz brand so exceptional are the same principles that make our dealership so exceptional. We believe in a higher standard of quality, trustworthiness, and service. We believe that when you drive a world-class automobile, you should expect a world-class experience when you visit your dealership.

"Prestige Motors"

Service

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.4 out of 5 4.4
2313 lifetime reviews. Includes reviews of Mercedes-Benz of Paramus from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    December 12, 2019

    From the moment I inquired online to the day that I picked up my new (certified pre-owned) Mercedes-Benz, Joel provided excellent service. Joel was quick... to answer any questions or concerns about the vehicle and went the extra mile to enhance my experience at Mercedes-Benz Paramus. Unlike many dealerships and salesmen, Joel never engaged in "pressure sales" and let the vehicle's own excellence speak for itself. The respect, courtesy and attention to detail distinguished Joel from past experiences at other dealerships. If you want A-class treatment I highly recommend Joel.

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Joel Castaneda

    Sales Consultant

    (4.7) 28 reviews

  • 5.0 out of 5
    December 10, 2019

    Buying a car here was a wonderful experience. Hassle free! Thank you Jieun It was a pleasure to work with you! We will be back for another soon!

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    Shopped for a new car
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    Worked with:
    Jieun Chun

    Client Advisor

    (5.0) 82 reviews

  • October 24, 2017

    Beautiful building and top notch salespeople at this store! Came in to buy new and found a better used MB E350 that looked brand new. A very easy and... non-stressful experience. I will recommend them highly.

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    Shopped for a used car
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  • 5.0 out of 5
    December 9, 2019

    Great experience working with Joel, he was super helpful and got me into a nice car within my budget. He made sure I was happy and got everything I needed... in my new vehicle. 10/10 Recommended. Only go to him!! He's great.

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Joel Castaneda

    Sales Consultant

    (4.7) 28 reviews

  • 5.0 out of 5
    November 29, 2019

    Jieun is definitely the best of best sales representative who always full-heartedly helps customer get the dreamed car they hoped. nowadays the new technology... especially online transparency of the auto market especially pricing information have made auto sales business extremely difficult and competitive, whoever wins customers' heart will win the business! If it were not Jieun, I probably had bought another car from other dealership. I congratulate you to have Jieun as a star member in your sales team, and will definitely recommend her and your dealership to my friends if they have vehicle purchase need. Thank you!

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    Shopped for a used car
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    Worked with:
    Jieun Chun

    Client Advisor

    (5.0) 82 reviews

  • 5.0 out of 5
    November 18, 2019

    Great experience working with Robinson E. He was very well spoken, very knowledgeable, patient and friendly; amazing guy to work with. Thank you for your... services, you certainly have a happy customer over here! :)

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    Shopped for a new car
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    Worked with:
    Robinson Espinal

    Sales Consultant

    (5.0) 19 reviews

  • 5.0 out of 5
    November 16, 2019

    They were amazing they gave me the time of the day. I really feel like they treat you like family. They were patient and got me the best deal. Recommend... 5 out of 5

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    Shopped for a new car
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    Worked with:
    Joel Castaneda

    Sales Consultant

    (4.7) 28 reviews

  • 5.0 out of 5
    November 16, 2019

    Excellent dealer! Can't ever go wrong purchasing in Mercedes Benz! Thank you to Robinson and the rest of the team! I recommend coming here!

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    Shopped for a used car
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    Worked with:
    Robinson Espinal

    Sales Consultant

    (5.0) 19 reviews

    Teresa Zarour

    Service Advisor

    (4.5) 48 reviews

  • 5.0 out of 5
    November 16, 2019

    Joel was a pleasure to work with and gave us so much attention. He really listened to what we were looking for. The dealership was very courteous and... hospitable. We are excited for our new car and highly recommend him and Paramus Mercedes!

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    Shopped for a new car
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    Worked with:
    Joel Castaneda

    Sales Consultant

    (4.7) 28 reviews

  • 5.0 out of 5
    November 15, 2019

    It's a good experience purchasing a vehicle at the dealership. Mr. Joel Castaneda is very nice and patient. It's recommended for a buyer of new car.

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    Shopped for a new car
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    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Joel Castaneda

    Sales Consultant

    (4.7) 28 reviews

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