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Mercedes-Benz of Paramus

(2,939 reviews)
Sales hours:
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 7:30am–5:00pm
Sunday Closed Closed
2013 state dealer award
View 4 awards
2013 state dealer award
2018 consumer dealer award 2017 consumer dealer award 2015 consumer dealer award
New (201) 409-9516 (201) 409-9516
Used (201) 744-2293 (201) 744-2293
Service (844) 270-2012 (844) 270-2012

Reviews

(2,939 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mercedes-Benz of Paramus from DealerRater.

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Great Experience

Phil Campbell was my salesman for my new lease. Everything went smoothly and he made the experience as painless as possible. This is the fourth time that I have come to Phil for a new lease and he is always a professional.

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  • Overall experience 5.0
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0 people out of 0 found this review helpful.

Great Salesmanship

I walked into the store and was approached by Mr. Franco. He took excellent care of me from the start. I couldn't be more satisfied with the experience. bought a lot of cars over the years but Andrew stands out as one who makes the extra effort and wants to be sure everything goes well. His follow-up is great. And anytime I need service he is there to help the process. Excellent guy..company is lucky to have him.

Rating breakdown (out of 5):
  • Customer service 5.0
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  • Overall experience 5.0
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0 people out of 0 found this review helpful.

Another great experience with Anthony Amelio and Prestige!

This is my second Mercedes leased from Prestige Motors. The term of my C300 lease was coming to an end and I wanted to upgrade to the E350. There was no doubt that I would again seek Anthony Amelio’s help, and, not surprising, I had another terrific experience with him and Prestige. At the dealership, Anthony showed me the E350 in detail, explained all the features, and gave me a test drive. I told him exactly which type of E350 I wanted and what features/colors it should have. He found the exact E350 I wanted and offered me a great deal and price. In 24 hours, he delivered the E350 to me personally at my office, and went through all the paperwork with me, staying late at my office to make sure everything was okay with me and the car. We test drove the car again and he double-checked to make sure I was comfortable with it and all the features. After things were completed, he took back my C300 for me, saving me a trip to the dealership. I am very happy with the car and even more so with Anthony’s continued professionalism and service for the second time. I have recommended Anthony to anyone I know looking for a new Mercedes or car in general. Thank you again Anthony and Prestige for another wonderful car leasing experience! Can't wait for number 3!

Rating breakdown (out of 5):
  • Customer service 5.0
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  • Overall experience 5.0
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1 person out of 1 found this review helpful.

Top Notch

I have leased 4 Mercedes-Benz vehicles via Andrew Franco over the past 10 years. His commitment to his clients is extraordinary and he makes the paperwork process seamless. I have recommended Andrew to several friends and family members, and they all share the universal opinion that he is the best out there. I would recommend him for any of your Mercedes-Benz sales needs.

Rating breakdown (out of 5):
  • Customer service 5.0
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  • Overall experience 5.0
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0 people out of 0 found this review helpful.

Tremendous Experience

Andrew Franco did a fantastic job all across the board. He found us the right vehicle to fit our growing families needs. He was extremely easy to work with, very informative and detail oriented. Andrew is the best salesman that I know when it comes to cars.

Rating breakdown (out of 5):
  • Customer service 5.0
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  • Overall experience 5.0
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0 people out of 0 found this review helpful.

Great experience!

My family has been doing business with Andrew Franco for many years now. I believe we have bought or leased at least 4 vehicles from him to date. Not only is he very professional, but is very personable. He really takes an interest and makes you feel extremely comfortable throughout the entire process. I highly recommend getting your next Mercedes from Andrew.

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  • Customer service 5.0
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  • Overall experience 5.0
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0 people out of 0 found this review helpful.

A consummate professional

I have been working with Andrew for years now. He is consistently knowledgable, friendly, courteous, and thorough. I never once felt any pressure and Andrew has always lived up to his word. If you want a great experience he's your guy.

Rating breakdown (out of 5):
  • Customer service 5.0
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  • Overall experience 5.0
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0 people out of 0 found this review helpful.

Car Buying Easy

My family & I have doing business with Andrew Franco for over 13 years now, we started when he was at Porsche and followed him over to Prestige Mercedes. He goes above & beyond. Unlike other sales people he will take your calls after you buy a car from him and will follow up with any questions or issues you may have. I highly recommend him to all.

Rating breakdown (out of 5):
  • Customer service 5.0
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  • Overall experience 5.0
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0 people out of 0 found this review helpful.

Very Pleasant Sales Experience

Bought our Porsche from Andrew while he was at Porsche, then followed him to Prestige for our Mercedes purchases. Very pleasant to deal with, fair, knowledgeable and makes negotiating fun! He is the first person I call when considering a new or used car. Highly recommended.

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  • Customer service 5.0
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  • Overall experience 5.0
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0 people out of 0 found this review helpful.

Very good

Ken Cundari was salesman for 2015 C300 and made it easy even though I had a couple of problems with 2009 tradein before deal complete. This was 5th car from this dealer .. Sales person for last 2 had retired and I lucked out meeting. Excellent followup too.

Rating breakdown (out of 5):
  • Customer service 5.0
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  • Overall experience 5.0
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0 people out of 0 found this review helpful.