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Mercedes-Benz of Paramus

(2,939 reviews)
Sales hours:
Service hours:
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 7:30am–5:00pm
Sunday Closed Closed
2013 state dealer award
View 4 awards
2013 state dealer award
2018 consumer dealer award 2017 consumer dealer award 2015 consumer dealer award
New (201) 409-9516 (201) 409-9516
Used (201) 744-2293 (201) 744-2293
Service (844) 270-2012 (844) 270-2012

Reviews

(2,939 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mercedes-Benz of Paramus from DealerRater.

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Andrew Franco is professional, knowledgeable and friendly.

Andrew Franco has leased at least 5 cars to us over the last 10 years from this dealership.. He has been highly professional, very courteous and friendly. Even when I had my 90 year old Mother who had had a stroke with me, Andrew went beyond any car salesperson to accommodate and make her feel she was welcome. He is a pleasure to work with and has made car buying a nice experience and not a pushy one. He knows his cars and knows how to match the right one with me every time. I would recommend him to anyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

1st. class salesperson

if you are looking for a salesperson who is attentive, friendly, without being pushy- then look no further then andrew franco. he got us the car we wanted- and we left with a new car! simply the best!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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2 people out of 2 found this review helpful.

New vehicle lease

Have leased 6 vehicles from this dealership over the past 10 years, totally professional in all aspects of the transactions. Quick, efficient and customer satisfaction is their first and only consideration. Andrew Franco has handled all of our transactions and I would recommend him without reservation. A pleasure to do business with him.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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1 person out of 1 found this review helpful.

Awesome salesperson

Prestige MB is a classy dealership. Andrew Franco is a very knowledgable sales associate. Really knows his stuff and works hard to obtain a fair deal. A man of integrity. I have purchased/leased many cars and my experience with Prestige has always gone smoothly. Highly recommend Prestige Mercedes Benz and Andrew Franco

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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1 person out of 1 found this review helpful.

Great service

Ken Cundari truly goes above and beyond to give his customers exceptional service! I have leased 4 cars through Ken and Prestige and can say that I am very happy with their professionlism

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
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  • Overall experience 5.0
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0 people out of 0 found this review helpful.

Excellent venue

Being a customer of prestige for many years, I have come to appreciate the quality of their cars. But what stands out for me is the quality of their people. Andrew Franco treats you like one of the family. Always greets you with his smile. No hard sell. Just fun buying a car. No reason to go anywhere else.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Andrew Franco is the salesperson you want.

Andrew Franco knows what his customers want/ need and makes sure they get it. He is a straight shooter and knows cars. I would highly recommend Andrew if you are in the market for car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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1 person out of 1 found this review helpful.

Andrew Franco is very Knowledgeable

Was stress free event with a very good price Andrew Franco is very Knowledgeable I recommend him if you are looking to purchase a MB

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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2 people out of 2 found this review helpful.

Great dealership!

I'm in my 4th MBZ from Prestige and I just can't see any reason to go elsewhere... Andrew Franco is a delight to deal with, the service dept. is always welcoming (especially Axel!) and everyone else get my vote as well.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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1 person out of 1 found this review helpful.

I had a great experience everyone at prestige was very helpf

When it comes to customer service Mr Andrew Franco is the best! He helped me choose the Perfect vehicle to meet my needs..His experience and his efficiency along with his customer service and follow up was quite refreshing...Thank you for such a great Sales experience...

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.