BMW of Tenafly

(4.7) 404 reviews

Dealer on Cars.com since June 2008

Currently in stock!

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Today's Hours

Sales 9:00 AM - 6:00 PM
Service 7:00 AM - 6:00 PM
Mon 9:00 AM - 7:00 PM
Tue 9:00 AM - 7:00 PM
Wed 9:00 AM - 7:00 PM
Thu 9:00 AM - 7:00 PM
Fri 9:00 AM - 6:00 PM
Sat 9:00 AM - 5:00 PM
Sun Closed
Mon 7:00 AM - 6:00 PM
Tue 7:00 AM - 6:00 PM
Wed 7:00 AM - 6:00 PM
Thu 7:00 AM - 6:00 PM
Fri 7:00 AM - 6:00 PM
Sat 8:00 AM - 4:00 PM
Sun Closed

Reviews

4.7
404 lifetime reviews. Includes reviews of BMW of Tenafly from DealerRater.com
  • Great Service

    I had a very quick, smooth and great experience when I purchased a pre owned Audi A8 there. Paul Breitstein was my sales person and he really made me

    ...

    feel comfortable with the whole process and was very helpful. If you want a new or used luxury car go to BMW of Tenafly and see Paul.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    your honesty and loyalty to your salesman is greatly appreciated!


  • Extreme Customer Service - You will feel like family

    I bought a 2015 CPO BMW 435ix convertible. The sales personnel was extremely friendly, inviting and straight forward during the price negotiation. T

    ...

    hey were quick to respond to all my questions. Their finance team was also extremely useful and professional. Pricing was best in class. I searched for this car for 6 months, and their pricing beat everyone else. Car was detailed, full tank of gas, and in tip top shape when I got it. The overall customer service was outstanding. I felt the buying experience was amazing because the sales reps love their jobs and love doing business with people. Kudos to Michael Carter and Euna Wilson for being such a welcoming, trustworthy individuals. Doing the credit application with Landon was also a breeze ad very personal and conversing.

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    Quality of Repair
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    Does recommend this dealer

  • BMW Tenafly; This is the place you should go!!

    I have been using this BMW Tenafly for more than 15 years. I have leased at least 4 BMWs and purchased 1 BMW from this shop. The sales person (George)

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    , Floor Manager (Jason Lee) and General Manager are outstanding individuals before they present them as sales associates. The Financial manager also is very personable. The location, service, communications, and price are just exceptional. The service is outstanding. They give flexible appointment scheduling, Waiting room is comfortable. You mat do internet search for better price. Yes, you may find comparable price offered by a very few dealerships in NJ, RI or MD. But your will get the most comprehensive BMW-standard service here. I will definitely go back to this place for my next car.

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    Does recommend this dealer

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Service & Repair

Service Reviews

4.7

54 lifetime reviews of the Service Department.
Includes reviews of BMW of Tenafly from DealerRater.com

  • Great Service

    I've been working with John Collins over the years to get my vehicles serviced and I would like to give him recognition for being an outstanding repre

    ...

    sentative at the BMW Tenafly Service Center. I work in New York (long hours at times) and every time my vehicle needs service he sees to it that I have a loaner vehicle and is always able to be flexible so I'm not being inconvenienced in any way. He is also on top of all my vehicle service needs and makes certain my vehicle is maintained well. John keeps me in the loop with any new vehicles or lease offers that he thinks I or anyone I know may be interested in and is always going above and beyond to make certain I'm satisfied. Most of all, he has great energy, is patient with me and is always a pleasure to work with. He makes the process of having to get your car serviced a pleasant experience always.

    Not Applicable
    Customer Service
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    Pricing
    Overall Experience
    Does recommend this dealer
    Came in for service or repair

  • fast and correct

    came in with my 2000 z3 for service because the check engine light was on , cause, lower oil separator hose. the dealer tech noticed two other damaged

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    hoses that had enough slack to be trimmed and reconnected instead of replacing them which would have been much more costly for me. I have never heard of this happening at a dealer anywhere else. Any issues they remove and replace. I was very happy to hear a quick trim and reconnect was done. I highly recommend this level of service to anyone in the BMW of Tenafly area.

    Customer Service
    Quality of Repair
    Overall Facilities
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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Service Pricing
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RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

About Our Dealership

Dealer on Cars.com since June 2008

We are devoted to helping and serving our customers to the best of our ability. Whether it is sales, service, or parts, we strive for excellence. Our dedicated Internet staff is here to make your next purchase a seamless process. Offering the most competitive pricing in New Jersey and New York for any new or cerified pre-owned BMW. In conjunction with BMW Financial Services, BMW of Tenafly is able to customize your BMW lease payment to meet your budget. To make your visit with us even more pleasureable, we offer Starbucks Coffee in our customer lounge. Come see why so many people make BMW of Tenafly their dealership of choice.
BMW of Tenafly
301 County Rd Tenafly, NJ 07670
New (201) 282-5264
Used (877) 468-6940
Service (866) 875-6230
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