BMW of Tenafly Hours
We are devoted to helping and serving our customers to the best of our ability. Whether it is sales, service, or parts,
we strive for excellence. Our dedicated Internet staff is here to make your next purchase a seamless process. Offering the most competitive pricing in New Jersey and New York for any new or cerified pre-owned BMW. In conjunction with BMW Financial Services, BMW of Tenafly is able to customize your BMW lease payment to meet your budget. To make your visit with us even more pleasureable, we offer Starbucks Coffee in our customer lounge. Come see why so many people make BMW of Tenafly their dealership of choice.
Read reviews that mention:
Horrible experience. No communication after I put down a deposit . Thumbs down to sales guys who lie instead of saying I will find out. After I signed... papers I had to track down someone to give me temp plates and put them on car. I have had better treatment from guys who do whole sale out of trailers. Horrible Bmw expiernce
Mike, I am sorry to hear that you're disappointed with your sales experience. Providing excellent customer service is our main goal, and I would appre...ciate the opportunity to discuss this further with you. Please email me at email@example.com. Thank you! -Jason Lee, Sales Manager, BMW of Tenafly
If you going to buy a BMW it better be from Euna she got me a great deal with a great car. She also has a lot of patience. God bless
Thank you for the positive review and rating! We are happy to know that you had a good experience with us and with the help of Euna. We value your bus...iness!
I actually went to just see and compare the cars. Not only did I find the car I was looking for, I worked with one of the better sales person I've ever... dealt with. Scott Marlowe was amazing, he helped me in every step , from finding the perfect car to explain every step to get that perfect car. I am going again for finalizing, and I am quite sure I will be welcomed with the same warmth and hospitality. Great Experience. Highly recommended..
The sales person, Caesar Marrufo was very helpful, very accommodating and NEVER left us. Likewise the manager Stephen Hourican was very courteous. There... was a slight incident in the conference room when Caesar offered us some food as it was almost 1pm and we were there since 930am. His other co-workers denied me and my kids from taking food and so we left. Caesar and his boss Stephen were kind enough to still provide food for us even if we told them we didn't want them. Sean Mohammed was very helpful as well in completing the transaction. Other than the minor incident, I highly recommend this dealership!
Hi JR,Thank you so much for the kind words with Caesar, Stephen, and Sean! It was a pleasure working with you. If there is anything else we can assist... you with, please let us know.
The sales person, Caesar Marrufo, was very patient and accommodating with me, very easy to work with! From the management side Vincent Joseph was very... helpful in completing the transaction. Landon Greer is very knowledgeable on the finance end...And Victor Torres has the answers to all the tech questions. I highly recommend this dealership!!!
Hi Will,First off, thank you much for your review! We are glad our team could make your car buying experience something to remember. We'll be sure to ...let everyone who helped you know how awesome they are and well they did with your experience.
Tenafly BMW consistently provides outstanding service. I recently brought my vehicle in for service and they had a loaner vehicle waiting which had been... thoroughly cleaned. My buying experience was also fantastic with no hassles and ne pressure.
Thank you for the outstanding review, Jay! We are always happy to be of service and are glad to see we exceeded your expectations. You are welcome bac...k at any time.
I had a positive experience with BMW of Tenafly during a recent CPO purchase. The dealership is clean and it is obvious that customer safety is a priority... for management. Everyone was friendly. My Client Advisor, Fred Siegel, was a pleasure to work with. The sales process was quick and no-nonsense. Thanks, Fred! Landon Greer (Finance Manager) was also very helpful, professional and informative. Five stars!
Sounds like you had a great experience at BMW of Tenafly from start to finish, which makes us very happy! Thank you for taking the time to write a rev...iew and mentioning Fred and Landon's names. Glad to hear of your satisfaction with our dealership and you left with what you wanted. Looking forward to taking care of any of your auto needs in the future.
After being ignored by several NY BMW dealerships, one Kia dealership, and one Volvo dealership, we happened into BMW Tenafly. Not only did they have... a great selection of CPOs, but Cesar Marrufo was incredibly kind and accommodating. We went in to look, and Cesar and team was able to get us into a car we wanted, managed the return of our lease, and we drove the car home that day. Very impressive as we were about to walk away from BMW forever after years of loyalty. Thank you Cesar, Sean, Nilda, and Jason for your help!! BMW of Tenafly restored us to this brand - BMW NA should reward them for saving a customer when other dealerships couldn't.
ALSO VICTOR TORRES WAS AMAZING!!! I¿¿¿m so sorry Victor wasn¿¿¿t included in the review!!! Thanks, Victor!
I bought a new car and the process was very professional as expected. The reason I leave a positive feedback, though is that after buying the car I had... some technical issues and other requests and the sales guys responsiveness and eagerness to help me resolve everything was no less than their initial drive to sell the car. I'm happy for choosing to buy my car there. Buying from trustworthy people goes beyond just buying a good car.
Anne, thank you for the positive review and rating! We are delighted to know that you had a good car-buying experience with us and to know that our te...am was able to help you with your vehicle after your purchase! We value your business and we look forward to helping you again in the future!
Clean, Friendly, and very Professional Car Dealership. Most impressive presentation, fantastic attention to customers, forthright communication. Most appreciative... of not getting the 'hard sales pitch'. You know you're dealing with a 'class act' in all that work here. Highly recommend! Kolja family
Hi Kolja family, Thank you for sharing your kind comments about our qualities and values we strive to uphold when taking care of our customers. We're ...so happy to know you enjoyed your experience and we truly appreciate your recommendation. Congratulations on your vehicle! We hope you all enjoy it.