Shrewsbury Volkswagen

Sales Manager Mike Colella has a photographic memory and remembered me from a visit 9 months prior. Purchasing the Jetta was an overall good process and would definitely consider going there again for a future vehicle. Overall an excellent experience.

Just purchased a used Tiguan from Shrewsbury and couldn't be happier. Max Rolerson was my sales consultant and he handled the details of this purchase from start to finish with professionalism and expertise. Mike in Finance went the extra mile and secured great financing, and also an extended warranty at a price that was unbeatable. This entire process was painless and without drama, which I suppose is largely due to the experience and knowledge of both Max and Mike. I was in and out of this dealership in under one hour. This is a smaller dealership with extraordinary people, a pleasant showroom, and a comfortable atmosphere. Simply unbeatable- buy here with confidence.

Took car in for warranty work and they left the coolant hose un clamped resulting in my radiator blowing coolant leaving me stuck on highway , also they put a cigarette out in my engine leaving it there. I told the service guy and he said no on smokes there. Went in for a oil change and they left the oil plug loose leaving oil stains on my driveway. Ordered a part from them and got my car into my mechanic to replace the valve who said it’s the wrong part, lost time and money going back and forth and made a complaint to John lynch the manger who more or less just shrugged it off . 3 strikes your out , good luck

Best place to buy your next VW. It was a very pleasant car-buying experience. I dealt with other dealerships before reaching here so was anxious but the staff here was clear and straightforward. Especially if you are buying EVs, this is the place for you.

Even if you have to drive for an hour, please go to this family dealership. It was a very pleasant car-buying experience. I have been to other places before coming here. Especially if you are buying EVs please try this place.

Always take my car here for service & dealt with Rob. My last visit with Ron they had my carv2 days. I couldn’t get a loaner. Spent over 800.00 and I find they never checked my fluids. After getting my car Temperature light kept coming on when I started the car. Ron responded saying come back will top it off. Thanks Ron but why didn’t you check it after my coils and spark plugs replaced and an oil change. You expect me to drive 25 miles for you to top off my fluids when it should’ve been done after you worked on my car as a courtesy. So angry!!!!! I am a widower & depend on my service team to keep my car in running order. After all I pay for it.

Went in to purchase a brand new Jetta S. There was one left and the color I wanted. Sat with Jack Fitzmaurice. Outstanding salesman and very knowledgeable. Best buying experience I ever had. Arrived at the dealership at noon and including the test drive, I left in my brand new car at 3:30pm. Quick and easy! I enthusiastically recommend Shrewsbury Volkswagen!

Reached out for more info on a vehicle. Responsive initially but did not hear back after the initial few emails. Went in for a test drive but the vehicle had already sold by the time I arrived. It was near closing and they were more interested in leaving than gaining a new customer. I was told that I would be contacted regarding possible options similar to the vehicle I wanted. Never heard from anyone.

ATTENTION ATTENTION.... Look no further for VW. Ralph Napolitano was the most courteous knowledgeable salesman I have ever purchased a vehicle from. He was extremely helpful, such a gentleman and couldn't do enough for me. Haven't met a salesman like this ever! So thrilled with my new cross sport.

Integrity, honesty and unparalleled willingness to do the right thing. Gino, Michael and Jack are there for you during and AFTER the sale. Jeff’s in service follow up is unmatched. WOW !