Reviews
Adam Is Amazing!
Adam is the man to see over at Galaxy Toyota. He goes above and beyond what he should as a sales person. He cares about your needs and has a great personality to go with it! Thanks to everyone at Galaxy for a great experience.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your feedback on Adam and our team! We look forward to many more. Enjoy!
Easy Breezy!!!
It was our first day looking for a new car...and in just a few hours I left with a fabulous vehicle!! Adam Iorlano made it possible, effortless, and easy! I almost felt related to him by the time we left! I will always go back to Galaxy Toyota, and I will absolutely send my friends and family there! Thank you so much Adam!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for your kind words and feedback. We look forward to seeing you again next time! Enjoy your new ride!
2018 Camty Hybrid
Very professional organization. Prompt response to my emails and they made the new car purchase painless. Car was very clean and one of the young salesmen took me through the complex process of activating the Entune/phone/nav/remote start system.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your kind words and feedback! We look forward to many more. Enjoy your new ride to the fullest!
Amazing experience
I recently went into galaxy toyota of Eatontown to look for a new car and was blown away by the service I received from Adam Iorlano. His expertise and dedication to me was flawless, he took the time to make sure I was informed and comfortable with the vehicle that best fit my needs. Sceptical of the toyota brand he made me aware of everything toyota had to offer and made me consider purchasing a toyota for my next car. Without being pushy like so many other dealers, Adam made the process feel unforced and I would gladly refer him to any family or friend. Thank you for taking the time out of your day to make me feel welcomed Adam!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your great review! We look forward to many more positive experiences to come. Enjoy!
Very straighforward dealership
I recently corresponded with Adam Iorlano at this dealership. Although we were not able to reach an agreement, he was very helpful and answered all of my questions and requests very promptly. After 45 years of purchasing cars I know too well the difference between a unscrupulous and legitimate dealership and Galaxy has been a good experience and is recommended.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your positive feedback! We hope to see you again at Galaxy Toyota!
Galaxy Toyota - Nick Criscuolo - Outstanding Salesman
Nick is an exceptionally knowledgeable Galaxy Toyota salesman. He knows his products inside and out and is a pleasure to deal with - straightforward and no-nonsense. He is the first person I immediately recommend at Galaxy.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your wonderful review! Your feedback is extremely important to us and we are happy to hear of this great experience. Enjoy your new ride!
TERRIBLY dishonest!!
Was looking to purchase a used car. Mark from sales "helped" us look around and found us something that seemed perfect. Promised us that he could get the price dropped within our budget. We called a few days later after sleeping on it to get the final price, just to be told that the price would not only NOT be dropped, but that it was actually $1000 MORE than what we were told the asking price was. In hindsight I should have known Mark was lying--he continually gave us a lot of double talk, as if he had no idea what he was doing. Even if he didn't know what he was doing, common human decency should indicate that lying is a big turn off, even if you are trying to make a sale. Highly disappointed in this dealership. Mark gives the entire dealership a bad name.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Mary, We would like to apologize for this negative experience. Customer service is extremely important to us so we truly apologize for this issue. To discuss this in further detail, please give us a call. Sincerely, Aimee Herbert (732)-544-1000. Thank you.
Great
Bob was excellent salesman would highly recommend! Very knowledgeable. Sales team and management were very accommodating. Can't wait the take My TRD off-road premium 4runner in the woods in VT!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your positive feedback! We truly appreciate you taking the time to let us know how we did and we look forward to many more. Enjoy your new ride!
Professionally done
No hard sell. Listened to what we wanted, rather than trying to sell something different. Answered questions as asked. Polite. Nice showroom. Good price. Good followup by sales and management.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your feedback! We truly appreciate you letting us know how we did. Enjoy your new ride!
Got a great car at a great price.
I got the car I wanted at a great price They did a great trade in of my previous car (sight unseen). No one pushed me into the sale.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your kind words and feedback. We are so happy to hear of this positive experience with Joe and our team here! Enjoy your new vehicle to the fullest.