Reviews

Average Ratings

4.8
1052 lifetime reviews. Includes reviews of DCH Freehold Nissan from DealerRater.com
  • Amazing staff with a great attitude

    My sales person Mike L was absolutely incredible and kind. It was quick and pleasant experience. I am so happy I pick freehold DCH

    Dealer Response

    Thanks so much for the nice review! We really appreciate this feedback and I'll be certain to share your compliments with Mike and the rest of the...


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    My sales person Mike L was absolutely incredible and kind. It was quick and pleasant experience. I am so happy I pick freehold DCH

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thanks so much for the nice review! We really appreciate this feedback and I'll be certain to share your compliments with Mike and the rest of the staff. We pride ourselves on offering high-quality customer service, and I'm glad we were able to take care of you. It was our pleasure. Regards, Chris McCray | General Manager | CMcCray@dchusa.com | Direct line (732) 780-3600


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  • Used car

    My salesman Paul Dugan was friendly, helpful and knowledgeable, I got the car I wanted at the price I wanted. It was a pleasant experience.

    Dealer Response

    Thank you for the great review, Chris! We appreciate your feedback. Please let us know if there is anything else we can do to earn 5 stars next time.


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    My salesman Paul Dugan was friendly, helpful and knowledgeable, I got the car I wanted at the price I wanted. It was a pleasant experience.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you for the great review, Chris! We appreciate your feedback. Please let us know if there is anything else we can do to earn 5 stars next time.


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  • Car trouble made easy
    June 13, 2017

    Had a bad transmission in a 2014 Altima. Got CVT Recall performed at a different Nissan dealer, when the problem continued, I brought it back and...

    DCH Freehold Nissan

    Thank you for the 5-star review! We are so glad that we were able to provide such a great experience. Please do not hesitate to reach out if you h...


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    Had a bad transmission in a 2014 Altima. Got CVT Recall performed at a different Nissan dealer, when the problem continued, I brought it back and they couldn't tell me what was wrong. "The computer is still rebooting itself it'll drive fine." 3 days later when I stalled on a highway in NY and got towed to ANOTHER Nissan dealer, over the weekend, they couldn't tell me what was wrong. I bring it to Liz in Freehold, she got me a loaner at 6pm, and by lunch the next day, she called to tell me that the transmission is shot, and she will make certain it is covered under warranty. A HUGE help to my peace of mind. Thank you!

    Does recommend this dealer
    Came in for service or repair
    DCH Freehold Nissan

    Thank you for the 5-star review! We are so glad that we were able to provide such a great experience. Please do not hesitate to reach out if you have any other questions or concerns.


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  • Exceptional experience
    May 23, 2017

    We had a very positive experience working with Dwayne in the purchase of our new Nissan Rogue. Dwayne was very personable and made us feel comfo...

    DCH Freehold Nissan

    Jennifer, thank you so much for the great review of your experience with Dwayne! We hope you continue to enjoy your Nissan Rogue!


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    We had a very positive experience working with Dwayne in the purchase of our new Nissan Rogue. Dwayne was very personable and made us feel comfortable right away. He worked with us to get the price we needed and the process was hassle free. He even made a sign congratulating us and our 4 year old daughter who he referred to as a princess on the sign, which she loved. We would definitely recommend Dwayne to our friends and family.

    Does recommend this dealer
    DCH Freehold Nissan

    Jennifer, thank you so much for the great review of your experience with Dwayne! We hope you continue to enjoy your Nissan Rogue!


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  • Very satisfied customer
    May 16, 2017

    We purchased a 2014 Nissan Altima in "like new" condition. The sales person we dealt with was Dwayne, he was extreamly helpful, very people orient...

    DCH Freehold Nissan

    Thank you for the great 5-star review! We are glad to hear that you are enjoying your new Altima and Pathfinder, and we will be pleased to let Dwa...


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    We purchased a 2014 Nissan Altima in "like new" condition. The sales person we dealt with was Dwayne, he was extreamly helpful, very people oriented and a pleasure to work with. The other employees we encounter were all very nice. This is our second Nissan and had never been to this service center; after purchasing the Altima I decided I would take our pathfinder there for service the young woman in the service department, Kay, was also a pleasure to deal with. Very nice people worth a look if you are in the market for a car.

    Does recommend this dealer
    DCH Freehold Nissan

    Thank you for the great 5-star review! We are glad to hear that you are enjoying your new Altima and Pathfinder, and we will be pleased to let Dwayne and Kay know that you found their service so helpful.


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  • We had a terrific experience. Dwayne Parker is top-notch!
    May 13, 2017

    Every aspect of our experience was terrific. Dwayne is a friendly, easy-going and very knowledgable advisor. He helped us find exactly what we wer...

    DCH Freehold Nissan

    Thank you for the 5-star review! It is so great to hear that your expectations were exceeded. We will be pleased to let Dwayne know of your kind w...


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    Every aspect of our experience was terrific. Dwayne is a friendly, easy-going and very knowledgable advisor. He helped us find exactly what we were looking for and provided valuable guidance from start to finish. We were able to get the car we wanted in the price range we were looking for and drove the car home that same day in record time. I highly recommend Dwayne to anyone interested in buying a car.

    Does recommend this dealer
    DCH Freehold Nissan

    Thank you for the 5-star review! It is so great to hear that your expectations were exceeded. We will be pleased to let Dwayne know of your kind words!


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  • Wonderful service!

    Rich was very helpfull! We explained what we were interested in buying. He came forward with the vehicle we liked. The colors were perfect inside ...

    Dealer Response

    Thank you for the great 5-star review, Genevieve! We hope you and your husband enjoy your Rogue, and we will be pleased to let Rich know of your k...


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    Rich was very helpfull! We explained what we were interested in buying. He came forward with the vehicle we liked. The colors were perfect inside and out. Also, my husband wanted certain features with the Rogue. Rich explained everything in full detail!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thank you for the great 5-star review, Genevieve! We hope you and your husband enjoy your Rogue, and we will be pleased to let Rich know of your kind words.


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  • Dwayne Parker
    May 6, 2017

    We are very happy with the vehicle we purchased and my wife and I continue to talk about Dwayne Parker who was an absolute pleasure to deal with ...

    DCH Freehold Nissan

    Thank you for the great 5-star feedback!


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    We are very happy with the vehicle we purchased and my wife and I continue to talk about Dwayne Parker who was an absolute pleasure to deal with at Freehold Nissan. It's not often that you meet such a pleasant gentleman. Thank you for your wonderful service Dwayne. BIGCHIEFPOPPOP

    Does recommend this dealer
    DCH Freehold Nissan

    Thank you for the great 5-star feedback!


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  • Good service

    Let me tell you this. Your service representative, Kristamarie, is the best service person I have ever had. If she weren't there, I might not use ...

    Dealer Response

    Thank you for the great review!


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    Let me tell you this. Your service representative, Kristamarie, is the best service person I have ever had. If she weren't there, I might not use your service at Nissan Freehold. I mean one person can have this much impact on your customer. It's lucky that you have a person like her who really knows what the customers want. In addition, your waiting area is a plus.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thank you for the great review!


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  • Great service

    Everyone was so friendly and helpful. From the person who first answered the phone when I originally called to the man who checked me out. I was...

    Dealer Response

    Jeanette, thank you for the 5-star review! We will be pleased to pass along your compliments to our staff.


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    Everyone was so friendly and helpful. From the person who first answered the phone when I originally called to the man who checked me out. I was more than happy to know I had a loaner car. The girl who checked me in was so helpful and patient with an old timer like me. She couldn't have been nicer. I really applaud your staff. Your management of them is well appreciated. Thanks for such wonderful service.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Jeanette, thank you for the 5-star review! We will be pleased to pass along your compliments to our staff.


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