Ray Catena Lexus of Monmouth

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Reviews

Average Ratings

4.8
402 lifetime reviews. Includes reviews of Ray Catena Lexus of Monmouth from DealerRater.com
  • Ray Catena Lexus is excellent

    Just purchased a new 2016 GS350 from Ryan Herzenberg, he was outstanding thru out the complete car buying process. My feeling is Ray Catena Lexus ...


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    Just purchased a new 2016 GS350 from Ryan Herzenberg, he was outstanding thru out the complete car buying process. My feeling is Ray Catena Lexus buying process is completely customer friendly. My many thanks to Ryan and the complete staff at Ray Catena. Thank you

    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Professional, Funny, and Trustworthy!
    May 24, 2017

    Michael Barone was a pleasure to work with. He was very professional and made my process of buying my first RX a breeze! He made sure I was comfor...


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    Michael Barone was a pleasure to work with. He was very professional and made my process of buying my first RX a breeze! He made sure I was comfortable and happy with everything in the transaction. Would recommend him to anyone in the market for a RX! Thanks Michael!

    Does recommend this dealer

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  • Excellent Service
    May 23, 2017

    I am very pleased with my car buying experience. Steve succeeded in helping me find the perfect car with the utmost professionalism. I now underst...

    Ray Catena Lexus of Monmouth

    Thank you for your wonderful review! We're happy to read that Steven was able to assist you with finding a new vehicle. We wish you the best of lu...


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    I am very pleased with my car buying experience. Steve succeeded in helping me find the perfect car with the utmost professionalism. I now understand why he has such an outstanding reputation. He worked efficiently and was incredibly straight forward which helped me feel comfortable as well as very informed. I would recommend him to anyone who wants the best service, will definitely be back!

    Does recommend this dealer
    Ray Catena Lexus of Monmouth

    Thank you for your wonderful review! We're happy to read that Steven was able to assist you with finding a new vehicle. We wish you the best of luck with it and we look forward to serving you again soon!


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  • GREAT JOB
    May 10, 2017

    THE WHOLE DEALERSHIP STEPPED IN TO MAKE SURE WE WERE BEING TAKING CARE OF. I CAN'T BELIEVE WHAT A NICE EXPERIENCE IT WAS TO BUY A CAR FROM YOU GU...

    Ray Catena Lexus of Monmouth

    Grace, thank you for your five star rating and review of your experience!


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    THE WHOLE DEALERSHIP STEPPED IN TO MAKE SURE WE WERE BEING TAKING CARE OF. I CAN'T BELIEVE WHAT A NICE EXPERIENCE IT WAS TO BUY A CAR FROM YOU GUYS. WE REALLY LIKED MIKE BARONE HE DID AN AWESOME JOB THANK YOU RAY CATENA

    Does recommend this dealer
    Ray Catena Lexus of Monmouth

    Grace, thank you for your five star rating and review of your experience!


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  • Very Happy Customer
    May 10, 2017

    I've been dealing with this dealership for years. Their service is second to none. I have had multiple experiences with their representative, Har...

    Ray Catena Lexus of Monmouth

    Thank you for your wonderful review! We're glad that Harvey was able to assist you each and every time you've been to our store. We wish you the b...


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    I've been dealing with this dealership for years. Their service is second to none. I have had multiple experiences with their representative, Harvey Katz. He has consistently exceeded my expectations. I always receive a great price and the transactions go very smoothly. I can't thank them enough!

    Does recommend this dealer
    Ray Catena Lexus of Monmouth

    Thank you for your wonderful review! We're glad that Harvey was able to assist you each and every time you've been to our store. We wish you the best of luck with your new Lexus and we hope to see you again in the future for regular routine maintenance.


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  • Professional, Great Advice and Genuinely Nice!
    May 6, 2017

    My car-buying experience at Lexus of Monmouth and will Mike Barone, in particular, was the best I've ever had. This is a big purchase for me, and...

    Ray Catena Lexus of Monmouth

    Carol, thank you for your wonderful review! We're glad that Mike was able to assist you in deciding on purchasing the Lexus ES! We wish you the be...


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    My car-buying experience at Lexus of Monmouth and will Mike Barone, in particular, was the best I've ever had. This is a big purchase for me, and I wasn't sure if buying or leasing was the best option. Mike listened and asked questions and made the perfect recommendation. His knowledge and experience helped guide my decision. He is genuinely nice and honest -- what a breath of fresh air in a car dealership! He made the entire experience easy, and I truly felt he set me up with the perfect vehicle for my lifestyle. I couldn't be happier with my ES-350, and I will come back to Mike again for my next car!

    Does recommend this dealer
    Ray Catena Lexus of Monmouth

    Carol, thank you for your wonderful review! We're glad that Mike was able to assist you in deciding on purchasing the Lexus ES! We wish you the best of luck with it and hope to see you again in the future for regular routine maintenance and if you have any questions or concerns, please do not hesitate to contact us!


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  • Still happy after 4 GXs!
    May 5, 2017

    When we decided to get a new car this year, we thought we would look at 3 other luxury SUVs just to make sure the GX still suited us best. There w...

    Ray Catena Lexus of Monmouth

    Thank you for your wonderful review! We're so happy that Mike and Joe were able to make your car buying experience an easy one! We hope you're sti...


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    When we decided to get a new car this year, we thought we would look at 3 other luxury SUVs just to make sure the GX still suited us best. There was no comparison between the SUVs or the dealerships. The level of service and attention at Ray Catena far exceeded the other dealerships. Michael Barone, aided by Joe Marino, took excellent care of us from point of sale through delivery and followup. Michael checks in frequently to make sure that everything is going smoothly and he calls every year on the anniversary of the sale of our previous GXs to make sure that we are still happy with the vehicles.

    Does recommend this dealer
    Ray Catena Lexus of Monmouth

    Thank you for your wonderful review! We're so happy that Mike and Joe were able to make your car buying experience an easy one! We hope you're still enjoying your Lexus GX and we hope to continue to serve you!


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  • A pleasure to do business with.
    May 5, 2017

    I still recall the very first telephone conversation I had with Mike Barone back in 2002. I recall being pleasantly surprised by the ease and the ...

    Ray Catena Lexus of Monmouth

    Thank you for your wonderful review! We're so happy that Mike was able to make your car buying experience an easy and transparent one! We wish you...


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    I still recall the very first telephone conversation I had with Mike Barone back in 2002. I recall being pleasantly surprised by the ease and the honesty, compared to other dealers I've dealt with in the past, that I received dealing with Mr. Barone and with Ray Catena in general. Never a "misunderstanding" or "confusion" when picking up my new automobile. I have felt so comfortable dealing with this dealership that I made all my purchases on the phone and have never been disappointed including my most recent purchased 2017 RX. I also like to include Ray Catena's service apartment as also being exceptional in many ways and again I come to that conclusion from experiencing others.

    Does recommend this dealer
    Ray Catena Lexus of Monmouth

    Thank you for your wonderful review! We're so happy that Mike was able to make your car buying experience an easy and transparent one! We wish you the best of luck with your new Lexus RX and we hope to see you again for regular routine maintenance! If you have any questions or concerns, please do not hesitate to contact us!


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  • Its a pleasure to deal with salesman Michael Barone.
    May 4, 2017

    I live an hour away from Ray Catena Lexus of Monmouth. There are two other Lexus dealers much closer to my home. However, I prefer to make the ...

    Ray Catena Lexus of Monmouth

    Thank you for your wonderful review! We're glad that Michael was able to assist you! We wish you the best of luck with your new Lexus and we hope ...


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    I live an hour away from Ray Catena Lexus of Monmouth. There are two other Lexus dealers much closer to my home. However, I prefer to make the trip because I like the way that salesman Michael Barone has treated me over the years. I have leased a number of Lexus' from Michael. In each instance I have been exacting in the model, color, and equipment that I want on the vehicle. Mike has been patient with me and goes out of his way to get me exactly what I want. In one instance, I did not want run flat tires. No problem! Mr. Barone got me the tires I wanted. In summary, Michael Barone is a great spokesman for Lexus and an asset to his dealership.

    Does recommend this dealer
    Ray Catena Lexus of Monmouth

    Thank you for your wonderful review! We're glad that Michael was able to assist you! We wish you the best of luck with your new Lexus and we hope to see you again for regular routine maintenance! We appreciate your business, as we understand we aren't the closest dealership. If you have any questions or concerns, please do not hesitate to contact us!


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  • A Lexus Dealership is one of a kind
    April 24, 2017

    I have had a lexus vehicle for over 15 years...and worked with a dealership in Bridgewater and then moved to Monmouth county and now working with ...

    Ray Catena Lexus of Monmouth

    Thank you for your wonderful review! We're glad that Tony and the rest of our team was able to assist you! We wish you the best of luck with your ...


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    I have had a lexus vehicle for over 15 years...and worked with a dealership in Bridgewater and then moved to Monmouth county and now working with Ray Catena Lexus of Monmouth for the past 7 years. I was concerned that after leaving the Bridgewater dealership that I would not find the same excellent service and sales personnel that I've had. Well...I certainly did this and more...thanks to Tony Trocchia. In fact the experience here was surpassed. With much sincerity and honesty he greets us as a friend and treats us with much respect and concern for our new car purchase...we feel relaxed and confident that we are in good hands.. and that he is there to help us make the right decision for our new car purchase. Answering any question, no matter what, and works very hard to get the best price possible for a purchase or lease. And never is there a feeling of any pressure to make a decision. This dealership...from Sales to Service..is one of kind

    Does recommend this dealer
    Ray Catena Lexus of Monmouth

    Thank you for your wonderful review! We're glad that Tony and the rest of our team was able to assist you! We wish you the best of luck with your new Lexus and we hope to see you again for regular routine maintenance! If you have any questions or concerns, please do not hesitate to contact us!


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