New 877-625-0302 Dealer Website
Used 877-771-7082 Email Dealer
Service 866-501-9975

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Reviews

Average Ratings

4.1
Average based on 37 reviews.
  • Top Notch Sales & Service Department!!!

    My lease transaction with Towne Hyundai was flawless. Due to my busy schedule, Joe Ippolito and his team, especially Jay, handled most of this dea...


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    My lease transaction with Towne Hyundai was flawless. Due to my busy schedule, Joe Ippolito and his team, especially Jay, handled most of this deal over the phone. I told them what I wanted and my price range...they did the rest!! All that was left to do, at the dealership, was to pick a color. So Simple!! I am sure that I am not the biggest deal for Joe and his team, since I am pretty frugal when it comes to my car, but I was treated as if I was the most important deal of the year and that is amazing!! Customer service is top notch. You don't have to spend a lot of money to get a great car. I always feel safe in my Hyundai!! Thank you to Joe, Jay, Lauren and Mo for working late on a Friday for me!! You are the best!!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Simply the Best

    I have been a customer of Joe's (and Towne Hyundai) for almost 20 years. I keep going back because they have always been upfront, honest, and very...

    Dealer Response

    Thank you for this amazing review, Marisa! We truly appreciate your feedback. We're also thrilled to hear that you have been doing business with J...


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    I have been a customer of Joe's (and Towne Hyundai) for almost 20 years. I keep going back because they have always been upfront, honest, and very accommodating. I have recommended Town Hyundai over and over and will continue to do so. Joe and the Towne Hyundai crew are amazing!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for this amazing review, Marisa! We truly appreciate your feedback. We're also thrilled to hear that you have been doing business with Joe for almost 20 years! That is nothing short of phenomenal. Thanks for letting us know and we look forward to always having you apart of our Towne Hyundai family!


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  • Excellent car buying experience!

    This was my first time at Towne Hyundai and it was the best experience I have had at a car dealership. I worked with Joe Ippolito and his assista...

    Dealer Response

    Thank you for this wonderful review! We truly appreciate you taking the time to share your feedback with us. It seems as though Joe really made yo...


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    This was my first time at Towne Hyundai and it was the best experience I have had at a car dealership. I worked with Joe Ippolito and his assistants. He was able to get me out of my old Hyundai Elantra lease from another dealership and was able to get me into a brand new one at a great price. This was all done while making sure Hyundai would not charge me for any of the damage on my previous lease. Working with Joe made everything easy and I have never had such a stress-free and quick experience at a car dealership. I definitely recommend Towne Hyundai and Joe Ippolito to anyone who is looking to have a hassle-free car buying experience!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for this wonderful review! We truly appreciate you taking the time to share your feedback with us. It seems as though Joe really made your time with us exceptional. We want to thank you for letting us know how we did and wish you the best of luck with your new vehicle! We look forward to having you back at Towne Hyundai!


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  • Excellent Service in every Aspect

    I have dealt with dealerships in the past and had bad experiences, but that was until I was recommended to Joe Ippilito at Towne Hyundai, on Rte. ...

    Dealer Response

    Thank you for this wonderful review, Desiree! We appreciate you taking the time to let us know how we did. It seems like Joe has made all of your ...


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    I have dealt with dealerships in the past and had bad experiences, but that was until I was recommended to Joe Ippilito at Towne Hyundai, on Rte. 10 in Dover NJ. Joe is honest, straightforward, helpful and caring in his dealings with his clients. I bought an SUV from Towne Hyundai in 2010 and I have been going back there ever since whenever I need a vehicle, and will continue to do so unless I leave the State, and maybe not, as I know that I will get the best service that I can possibly get from Joe and the staff at Towne Hyundai. I feel that this is the only dealership I have dealt with where the staff as a whole, genuinely care about their clients. Dealing with them is like a no hassle, worry free, guarantee. I highly recommend Joe Ippilito and Towne Hyundai as he and the staff there makes Towne Hyundai the best in the business as far as I am concerned

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Thank you for this wonderful review, Desiree! We appreciate you taking the time to let us know how we did. It seems like Joe has made all of your car buying experiences with us great. We want to thank you for choosing us and we look forward to continuing to have you apart of our Towne Hyundai family!


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  • Outstanding Customer Service and Beautiful Cars!

    I've been working with Joe Ippolito for about eight years in purchasing cars, and he is an honest, professional, personable and accommodating sale...

    Dealer Response

    Thank you for this wonderful review! We truly appreciate you taking the time to share your story with us. It seems like you have had many successf...


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    I've been working with Joe Ippolito for about eight years in purchasing cars, and he is an honest, professional, personable and accommodating saleman with Towne Hyundai. The Hyundai Elantra is a beautiful and reliable car, excellent features and drives like a dream. Joe makes the buying/leasing process so smooth and relaxing, and very streamlined, so we can feel at ease during the whole process. My husband and I would recommend Joe to anyone we know looking for a new car, and we wouldn't go to anyone else. Anyone reading this, you won't go wrong by working with Joe Ippolito at Towne Hyundai! Thanks so much for all your help, Joe!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for this wonderful review! We truly appreciate you taking the time to share your story with us. It seems like you have had many successful experiences with Joe and our whole team at Towne Hyundai! This is what we strive to provide our customers so we want to thank you for letting us know how we did. We look forward to continuing to have you apart of our Towne Hyundai family. Best wishes to you and your vehicle!


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  • What a Pleasure!

    What a pleasure! If purchasing a new car has previously been as stressful to you as it has been to me, it does not have to be any more. I recently...

    Dealer Response

    Thank you so much for writing us this wonderful review, Karl! We truly appreciate you taking the time to provide us with your feedback. We're so h...


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    What a pleasure! If purchasing a new car has previously been as stressful to you as it has been to me, it does not have to be any more. I recently met with Joe Ippolito Jr. from whom I purchased a new Sonata. He arranged for a test drive, explained and demonstrated all of the new model features, evaluated my trade-in, provided an attractive price quote, and advised me on financing options quickly and efficiently. Since taking ownership of my new auto, I’ve had some follow-up requests which have been handled expeditiously, and with the same energy and politeness as the first day that I purchased my vehicle. If you’re interested in purchasing a Hyundai, give Joe a call and set up an appointment, or just walk in and ask for Joe Ippolito Jr. You’ll be pleased and put at ease with his welcoming reception and the results that he and his team are able to deliver.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you so much for writing us this wonderful review, Karl! We truly appreciate you taking the time to provide us with your feedback. We're so happy to hear that Joe was able to make your experience such a positive one. We understand how stressful car-buying can be at times, so we like to take some of that stress away from our customers and bring some positivity and fun into the mix. Joe definitely cares about his customers so we are very happy to hear this has come across! We wish you the absolute best with your new Hyundai and we look forward to seeing you again for your routine maintenance!


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  • New Car

    worked with Joe Ippolito and his team, it was fantastic as far as a car buying experience can go! We were very satisfied with the time it took the...

    Dealer Response

    Thank you so much for your wonderful review! We truly appreciate you taking the time to let us know how your experience was. We are thrilled to he...


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    worked with Joe Ippolito and his team, it was fantastic as far as a car buying experience can go! We were very satisfied with the time it took the, friendly staff and we feel like we got a great deal! I would recommend to any one, J.B.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you so much for your wonderful review! We truly appreciate you taking the time to let us know how your experience was. We are thrilled to hear that Joe was able to get you int a car you love all while making your time with us enjoyable. This is what we strive for with each and every client. Enjoy your new vehicle and we look forward to seeing you again in the future!


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  • Tucson purchase

    Towne Hyundai is awesome. This was our fourth purchase from them. Joe Ippolito is the best at what he does. He actually cares about his customers....

    Dealer Response

    Thank you so much for this wonderful review! We truly appreciate you sharing this with us. We're happy to hear that Joe was able to be such a grea...


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    Towne Hyundai is awesome. This was our fourth purchase from them. Joe Ippolito is the best at what he does. He actually cares about his customers. I wouldn't buy a car from any other dealer and I would recommend them over and over again.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for this wonderful review! We truly appreciate you sharing this with us. We're happy to hear that Joe was able to be such a great help to you! Thank you for choosing us and we're thrilled to have you apart of the Towne Hyundai family!


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  • Joe Ippolito Towne Hyundai, Rt. 10, Denville

    Mr. Ippolito was very helpful. He took a lot of time to explain the different model cars and the features that I was interested in. He was profess...

    Dealer Response

    Thank you so much for writing us this wonderful review! We truly appreciate you taking the time to provide us with your feedback. We're so happy t...


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    Mr. Ippolito was very helpful. He took a lot of time to explain the different model cars and the features that I was interested in. He was professional, good natured and let me decide what I wanted and what I felt was good for me, rather than what he wanted to sell. I would recommend him to my family and to my best friends, as well as everyone else.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you so much for writing us this wonderful review! We truly appreciate you taking the time to provide us with your feedback. We're so happy to hear that Joe was able to make your car buying experience stress-free and enjoyable! This is what we strive for with each and every one of our customers. Thank you for your recommendation, as well! We look forward to seeing you again for your routine maintenance. Welcome to the Towne Hyundai family and enjoy your new vehicle!


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  • Great Service Department

    I've owned my Tucson since 2011 and have always taken it to Towne Hyundai for oil changes and maintenance. I really cannot say enough about the se...

    Dealer Response

    Laura, Thank you so much for writing us this excellent review. We truly appreciate you taking the time to share your feedback with us. It means s...


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    I've owned my Tucson since 2011 and have always taken it to Towne Hyundai for oil changes and maintenance. I really cannot say enough about the service I've received. From the time I call on the phone for an appointment, to the service desk personnel, the service manager, and even the the guys who greet me and take the car into the service bay, everyone is courteous and professional. On my last visit, I had an issue that went beyond routine maintenance and they took me in quickly. It ended up taking longer than expected and they offered me a ride home, which I accepted. The gentleman, John, who drove me was professional and personable. When my car was ready, I went back to pick it up and still noticed a problem, so I called immediately. They told me I could bring it back and they would check it out right away for me, or they'd get it back into the shop the next morning. I brought it back the next day, and spoke with Brian, the service manager. He listened patiently while I expressed my concerns. He arranged for me to take the car out on a test ride with Tony, the mechanic, so I could point out the noise I was hearing. Tony asked questions about the car and took his time listening to my answers. I was offered a loaner and a few hours later, my car was fixed. My husband and I both drive Hyundais, and now my kids need cars for college. Guess where I'll be going for my new cars? The relationship I've had with Brian and the people at Towne Hyundai make buying another Hyundai at Towne Hyundai the obvious choice.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Laura, Thank you so much for writing us this excellent review. We truly appreciate you taking the time to share your feedback with us. It means so much to us that you received such excellent service from our service department. We know how very hard they work to take all concerns away from our clients and get each and EVERY issue fixed. We are so happy to hear this was the case for you and you were able to get your car running like new in no time! We truly appreciate you sharing your story with us as this is the kind of thing we love to hear. Thank you for choosing us at Towne Hyundai and we look forward to having a life long relationship with you and your family. If you have any further concerns, do not hesitate to call. We look forward to seeing you again for your routine maintenance! Best wishes and enjoy your Hyundai!


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