Dover Dodge Chrysler Jeep RAM

(4.7) 339 reviews

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4.7
339 lifetime reviews. Includes reviews of Dover Dodge Chrysler Jeep RAM from DealerRater.com
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  • Love my Ram!!!!!!

    I recently visited Dover Dodge and had a awesome experience!, Thanks Jason!!!, again the team at Dover overall showed superb knowledge and I walked ou

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    t happy even though it was 11:00 pm LoL, I kept the guys for 2 hours but they didn't care what so ever as long as I was happy. Again to the team at Dover Dodge thank you!!!!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Pleasant experience

    Our sales person, Jeff Martinez, was terrific to deal with. He was very pleasant and worked to answer all our questions. AND he found us the Silver

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    Pacifica we were looking for. Kudo's to the finance team too - very easy to work with!

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    Does recommend this dealer

  • The worse customer service

    Worse experience ever, bought a truck new within 5 months trans blew 2x, pawned me off on another dealership, had to rent vehicle wait for reimburseme

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    nt, now have to sue using lemon law, they are terrible!

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    Does not recommend this dealer

  • Poor Management Customer Service

    Like all car dealerships, the Dover Dodge used car folk like you when you're buying. They promise to fix anything within reason within 30 days. Sou

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    nds good, until you need something. My first ride from the dealership was lovely, until I had to use the visor to block the sun glare. The entire vanity mirror fell into my lap in pieces, with the light hanging in my field of vision. I reported it to the salesman the next day and was assured it would be taken care of. When It went in for repairs the Service manager told me the Sales manager refused to approve this items for repair. I emailed the dealership on several occasion, and never received a single return email. So the little automated voicemails that they are all about customer service, is just a lie. Sales were good, Service was good, Management failed their promise of customer service. I will NEVER use or recommend this dealership to anyone.

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    Does not recommend this dealer

  • Terrible terrible terrible service

    I bought a new 2017 ram power wagon , after 2 weeks transmission went. Now couple months later only 7k miles trans went again. The pawned me off on p

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    aramus dodge , they have no loaner vehicles , I have no vehicle for my buisness; I will be contacting "7 on your side " and getting the owner "eric nielson"involved. Look for it on tv soon.

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    Does not recommend this dealer
    Came in for service or repair

  • Terrible service

    Terrible terrible terrible service I bought new power wagon, in feb, 2 weeks later trans failed same thing just happened again, 7 months later , they

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    pawned me off on paramus dodge , which has no loaner vehicles , 60k on new truck 2017 and I have no vehicle and they don't care, they also keep taking my reviews off ..

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    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Great experience

    Robert "Bobby" Marmo and Justo Disla what a great team! Thank you for helping me with a great experience and a great vehicle. Love my new Dodge Ram 15

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    00. Great group of people at Rt 15 Dodge in Wharto! Will defiantly recommend to all.

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    Does recommend this dealer

  • best experience buying my first car

    I was not sure what to expect walking into this dealership because I have not had the best experience with other dealerships in the past. Upon arrival

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    I was greeted by a friendly receptionist that directed me to Ramon Diaz. I had such a great experience buying a Jeep at Dover that anyone I know looking for a new vehicle will be recommended to go there! They go above and beyond from the minute you walk to minute you are driving your new car off the lot! The whole staff really knows how to make you feel like family!

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    Does recommend this dealer

  • Great car buying experience

    Robert was a great salesperson and really enjoyed working with him on my new Jeep Grand Cherokee. Ray went above and beyond to close the deal. We were

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    very pleased with the way we were treated at Dover Dodge. Would recommend them!

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    Does recommend this dealer

  • Trusting & Friendly

    I have been leasing Jeep's for awhile my husband purchased a used Jeep and both of my son's have bought used Ram trucks they love so far everything th

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    ing is great Larry and Kevin always go above and beyond if we have an issues I know that they will do what ever they can to find what we are looking for so we can get the best deal

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    Does recommend this dealer

Dover Dodge Chrysler Jeep RAM
396 Route 46 Rockaway, NJ 07866
New (973) 607-2361
Used (973) 607-2558
Service (973) 440-2571
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