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Used 866-673-6841 Email Dealer
Service 877-468-5701

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Reviews

Average Ratings

4.8
Average based on 154 reviews.
  • Great Service

    Have bought many vehicles through the years and Douglas is always great. Carey in sales is no pressure and upfront with pricing. No hidden costs I...


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    Have bought many vehicles through the years and Douglas is always great. Carey in sales is no pressure and upfront with pricing. No hidden costs I have my cars serviced at Douglas regularly and never a problem and prices are in line with other repair centers in the area. Highly recommend this dealership.

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Came in for service or repair
    Did make a purchase
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  • New purchase

    I am a long time Mercedes owner but am not thrilled with their new lineup so I decided to give Infiniti a try. I am so glad I did. The ride is so ...


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    I am a long time Mercedes owner but am not thrilled with their new lineup so I decided to give Infiniti a try. I am so glad I did. The ride is so smooth, the interior is beyond comfortable, and the price makes it all worth while. My salesman Joe Mohr showed me a Q50 and its safe to say I will be with Infiniti for a long time.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Michael Carchia is the best!!!

    It’s my second Infiniti purchased at Douglas with Michael Carchia. He is extremely patient and knowledgeable, never push. He is the best sales con...


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    It’s my second Infiniti purchased at Douglas with Michael Carchia. He is extremely patient and knowledgeable, never push. He is the best sales consultant I have ever met. I am not only very happy with the purchase price, but also amazed by my wonderful experience with Douglas Infiniti. A BIG THANK YOU to Jamie Fishbane for his great efforts to find my car hundreds miles away. I would also thank Chris Ng for his excellent professionalism and courteousness with the paperwork. I would highly recommend this dealership and working with Michael, Jamie and Chris.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Douglas Infinity Summit NJ

    Marty Zucker was an awesome salesperson who answered all of our questions and made the process very easy. We were in and out on a Saturday aftern...


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    Marty Zucker was an awesome salesperson who answered all of our questions and made the process very easy. We were in and out on a Saturday afternoon. The entire showroom is always so helpful and a pleasure to work with. The Service Department is always amazing as well - a pleasure if you should ever need. Highly recommend!!!

    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Visiting

    I was in town visiting a friend when some warning lights came on my dash. I was concerned about making a long trip home not knowing if my car woul...


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    I was in town visiting a friend when some warning lights came on my dash. I was concerned about making a long trip home not knowing if my car would make it. When I called Douglas I spoke with Alexis. Although I had never been to the dealership she was patient and knew right away what lights I was describing. She said she would reset them herself. I came by and it only took a few minutes. Alexis also informed me of a recall on my car which they were good enough to complete on my emergency visit. They even washed my car which was a nice extra considering I was dropping in. If I am in the area again, I will be back to Douglas and to see Alexis for sure

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Great place

    Just bought a car for my wife from here, she loves the car. And I love the price. I would definitely come back to this place when I need a car. Th...


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    Just bought a car for my wife from here, she loves the car. And I love the price. I would definitely come back to this place when I need a car. Thanks to Henry for helping me choose the car my wife loves!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • New to Infiniti - Great Experience!

    I just bought my first certified pre-owned Infiniti (Q50) from Douglas Infiniti. All of the staff were inviting, courteous, and professional. Th...


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    I just bought my first certified pre-owned Infiniti (Q50) from Douglas Infiniti. All of the staff were inviting, courteous, and professional. The salesman, Carey Jackson, was everything one could want when buying a car. He was knowledgeable, polite, and most importantly to me, not "pushy". Buying a car has always been a stressful experience for me and going to Douglas Infiniti was anything but. Even coming in for delivery of the car was a breeze! The paperwork was prepared, the car was cleaned, prep'd, and ready to roll. Sometimes seeing the "finance guy" can also be very stressful. Our experience with finance director, Chris Ng, was great. He was prepared and organized and once again and most importantly, not "pushy" with warranties, etc. We were in and out rather quickly! I can't speak highly enough about the team at Douglas Infiniti, especially Carey Jackson! He took care of us from the moment we stepped foot in the door to the time we drove off with the car. Highly recommended!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Will definitely tell all my friends!

    Douglas Infiniti far exceeded my expectations. Never before has a salesman done so much to make sure I was happy with my visit. I test drove a new...


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    Douglas Infiniti far exceeded my expectations. Never before has a salesman done so much to make sure I was happy with my visit. I test drove a new Q50 with Mike C. and was amazed with the quality of the car. Mike was a pleasure to deal with and gave me such a great deal! I would recommend Douglas Infiniti to anyone and everyone!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Overall quality!

    I was in the market for a new suv since I have an expanding family and need a reliable and safe car. I dealt with a salesman named Joe Mohr and he...


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    I was in the market for a new suv since I have an expanding family and need a reliable and safe car. I dealt with a salesman named Joe Mohr and he showed me the new QX60 of theirs and I fell in love with it immediately. The car is beautiful, functional, and safe! Joe was such a pleasure to deal with during this process. I highly recommend Douglas Infiniti!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Best Infiniti Dealership!

    I love Douglas Dealership!!!! Starting with Jamie who immediately welcomed me with red carpet treatment and introduced me to Carey Jackson my sale...


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    I love Douglas Dealership!!!! Starting with Jamie who immediately welcomed me with red carpet treatment and introduced me to Carey Jackson my sales professional. What a great connection, extremely knowledgeable and highly professional. I can't say enough how I had such a wonderful experience buying my new Q50 Red Sport. My entire experience at Douglas was exceptional due to Carey with his expertise of answering my questions. What a great day and a fantastic car I have now!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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