New 888-475-7923 Dealer Website
Used 888-479-8311 Email Dealer
Service 888-479-4147

Thank you. Your email has been sent to the dealer.

Reviews

Average Ratings

5.0
99 lifetime reviews.
  • great service, respectful staff

    My first impression was with Marybeth over the phone, delightful, considerate and respectful of my time. She welcomed me to the showroom. When I...


    Show Full Review

    My first impression was with Marybeth over the phone, delightful, considerate and respectful of my time. She welcomed me to the showroom. When I arrived I met cordial Chris from sales who was assisting another customer, but promptly introduced me to Carlos who is knowledgeable, transparent and genuinely interested in getting to know my needs. Took me from start to finish through the process. Very impressed. Greatly appreciated the follow-up call from Marybeth the day after purchase to thank me for my business, to offer any assistance and wish me Happy Holidays and good luck.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Great Customer Service!

    I have always leased vehicles, but this is my first Cadillac and Kristina couldn't have made the transition easier, we looked at numerous vehicles...


    Show Full Review

    I have always leased vehicles, but this is my first Cadillac and Kristina couldn't have made the transition easier, we looked at numerous vehicles and she was so patient with me - made sure I had everything I needed and wanted! She was amazing to work with and the entire team at open road is just great! Thank you for everything.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Great experience

    I bought a 2014 CTS a few weeks back at this dealership. Chris the Salesmen was very helpful and clearly knew all there was to know about the CTS....


    Show Full Review

    I bought a 2014 CTS a few weeks back at this dealership. Chris the Salesmen was very helpful and clearly knew all there was to know about the CTS. The whole group that I dealt with; Including Omar the Pre-sales manager and David the finance manager, were very professional. I liked that the entire sales process was low-pressure. And by the way, Cadillac is starting to put out some really good American alternatives to the typical European trendsetters. Good job guys!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • great customer service

    responsive and honest, answered all my questions without hesitation, vehicle I was looking at was not a match but would have purchased it based on...


    Show Full Review

    responsive and honest, answered all my questions without hesitation, vehicle I was looking at was not a match but would have purchased it based on conduct of the sales personnel

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Very Happy

    My wife and I stopped in on Saturday well armed with pricing and facts about the new XT5. We did many, many hours of research about the car and fe...


    Show Full Review

    My wife and I stopped in on Saturday well armed with pricing and facts about the new XT5. We did many, many hours of research about the car and felt like it was the right fit for our growing family. We were very pleasantly surprised that there really was no negotiating needed with Dan and Paul. Both were very upfront and clear with their position. Understanding that the XT5 is brand new, and inventory is limited, we were able to get the car we wanted at a VERY fair price. We actually paid a little less than we were expecting based on some online pricing reviews. Overall, everyone there made our purchase extremely easy. The whole process from walking in to driving out with our new car took about three hours. Not bad. I would recommend them, specifically Dan, to anyone looking for a Cadillac.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Excellent customer service and service center!

    It was a quick in and out service, very easy and great customer service!


    Show Full Review

    It was a quick in and out service, very easy and great customer service!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Great service

    Prompt appointment, efficient service, friendly personnel, good result.


    Show Full Review

    Prompt appointment, efficient service, friendly personnel, good result.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Work on car

    Prompt and friendly service, excellent experience. Thank you


    Show Full Review

    Prompt and friendly service, excellent experience. Thank you

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • We always buy our cars here.

    Everyone friendly and professional. Nice lounge to wait. Clean restrooms.


    Show Full Review

    Everyone friendly and professional. Nice lounge to wait. Clean restrooms.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Personal attention

    My experience was excellent! The hospitality and attention from the team was 1st rate! I would highly recommend this dealership!


    Show Full Review

    My experience was excellent! The hospitality and attention from the team was 1st rate! I would highly recommend this dealership!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review