Mt. Ephraim Chrysler Dodge RAM

4.5
(1,218 reviews)
Visit Mt. Ephraim Chrysler Dodge RAM
Sales hours: 9:00am to 9:00pm
Service hours: 7:30am to 4:30pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:30am–4:30pm
Tuesday 9:00am–9:00pm 7:30am–4:30pm
Wednesday 9:00am–9:00pm 7:30am–8:30pm
Thursday 9:00am–9:00pm 7:30am–4:30pm
Friday 9:00am–7:00pm 7:30am–4:30pm
Saturday 9:00am–6:00pm 7:30am–4:30pm
Sunday Closed Closed
New (856) 481-0079 (856) 481-0079
Used (856) 481-0475 (856) 481-0475
Service (856) 481-0012 (856) 481-0012

Reviews

4.5
(1,218 reviews)

A dealership’s rating is calculated by averaging its lifetime reviews. Includes reviews of Mt. Ephraim Chrysler Dodge RAM from DealerRater.

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5.0

Andrew was very helpful and knowledgeable when it came to...

Andrew was very helpful and knowledgeable when it came to all my questions so it was a great experience

Dealer response

We appreciate your positive feedback about us here at Mt Ephraim Chrysler Dodge. Please don't hesitate to reach out if there's anything additional we can do for you, and have a great day!

5.0

It's always a good experience when I come into this...

It's always a good experience when I come into this dealership. But this was the first time I wasn't approached about buying a vehicle.

Dealer response

We are pleased to learn that you always have a great experience with us! Thank you for taking the time to leave your feedback for Mt Ephraim Chrysler Dodge! Please come back at any time.

1.0

Went to get my cars Bluetooth fixed. Dropped my car off...

Went to get my cars Bluetooth fixed. Dropped my car off twice and they fixed recalls which is totally fine. Dropped it off a 3rd time and they fixed the blue tooth. It worked for a day and then it went right back to not working. I called and told them and they just asked when I could bring it again. Figured they’d at least try to sound apologetic that their fix wasn’t permanent. Nonetheless I dropped it off again. It’s like 8pm and I’m on my way out and I haven’t heard anything back. I call them and the lady said it’s been finished. I was waiting on my car and they didn’t even bother to tell me it was done. How they fixed it the second time, was the same way they fixed it the first time. Even tho it clearly didn’t work the first time they did the same thing just to get rid of me. My Bluetooth doesn’t work and I’m out money. Also during my 3rd visit I told them I had a hole in my tire and if they could fix it I don’t mind paying for it. I figured they’d plug it. When I got in my car my air pressure was fine but a few minutes later it dropped, because it needed to be plugged but all they must have done was filled it back up with air which I can do myself again the wawa next door. Long story short, I understand they were recalls and I wasn’t maki my your shop a ton of money with my Bluetooth repair, but the lack of effort is inexcusable and I rather just not have my Bluetooth fixed than to back to mount ephriam dodge and receive xxxx effort and customer service.

Dealer response

Hi, Thank you for your feedback. We take our customer satisfaction very seriously here at Mt. Ephraim Chrysler Dodge and I would like to know more about your service experiences. Would you please reach out to me at your convenience? Best, Anthony Laganella Internet Sales Manager 856-281-3787 alaganella@comcast.net

5.0

I purchased the car here a couple years ago. Sales was a...

I purchased the car here a couple years ago. Sales was a good experience. Service is quick and professional. Very knowledgeable and easy to communicate with. I highly recommend them.

Dealer response

Thank you for sharing your experiences with us! We are happy that you have found the Mt Ephraim Chrysler Dodge teams to be outstanding. Your recommendation is truly appreciated; we welcome you back at any time.

5.0

They got me in and out in less time then he estimated...

They got me in and out in less time then he estimated provided me with a coupon to reduce the cost. Took the time to answer some question followed by printing off the options my truck has . As the sticker got lost during the sales transaction.

Dealer response

Thank you for taking the time to leave us a great review! It was a pleasure to work with you, and we look forward to working with you again at Mt. Ephraim Chrysler Dodge.

5.0

They provide good customer service at this dealership. I...

They provide good customer service at this dealership. I would recommend them to anyone. This 25 word minimum business needs to stop. I won’t give another rating because of it.

Dealer response

Thank you for taking the time to leave us a great review! It was a pleasure to work with you, and we look forward to working with you again at Mt. Ephraim Chrysler Dodge.

4.8

The sales person was very informative and knowledgeable...

The sales person was very informative and knowledgeable about the truck and his boss justin was very helpful in making the deal to buy the truck

Dealer response

Thank you for sharing your positive review for our team at Mt. Ephraim Chrysler Dodge. We are always happy to help. Congratulations on your new truck!

4.6

Service department is quick, clean and kind. Certified...

Service department is quick, clean and kind. Certified mechanics know the vehicles well. They look after the vehicles as if they were their own evey day driver vehicle.

Dealer response

Thanks for your review! We are happy to see that you had a great experience with our Service Department!

5.0

the dealership itself was nice and clean. all of the...

the dealership itself was nice and clean. all of the employees were friendly and very helpful. they made buying a new car an easy experience.

Dealer response

Thank you for the 5-stars and feedback. We look forward to seeing you back at Mt. Ephraim Chrysler Dodge!

5.0

Talked with Mike Myles on several occasions about my...

Talked with Mike Myles on several occasions about my Jeep preference and he will get in touch with me when the NEW 2022’s hit the showroom. I want a Wrangler Sport with automatic transmission and the V 6 engine and it must be a 2 door model. This was all done via email. I’m looking forward to purchasing my new Jeep from Mt. Ephraim.

Dealer response

Hi Kathy, We are happy that our team were able to keep in communication with you. We look forward to your visit so that we can assist you into your Jeep Wrangler. Thank you for choosing Mt Ephraim Chrysler Dodge and we will see you soon.

Consumer response

I’m looking forward to working with Mt. Ephraim Chrysler, Dodge to help me with my new Jeep. Please keep me in the loop when the new models arrive in your showroom. I know exactly what I want and hopefully you can help me get it. Thank you 🙏 Pat Evangelista p.s., I live right around the corner, Haddon Heights, so your business is close by.