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Reviews

Average Ratings

4.1
294 lifetime reviews. Includes reviews of Princeton BMW from DealerRater.com
  • Best BMW in Southern New Jersey

    All the five stars that I gave are what defines Princeton BMW. From Hon Fung client advisor all the way to the man of his words, straight shooter ...

    Dealer Response

    Nelson, we are so happy you are satisfied with our dealership and services; we aim to make it a stress free process! - We'll make sure we forward ...


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    All the five stars that I gave are what defines Princeton BMW. From Hon Fung client advisor all the way to the man of his words, straight shooter sales manager Alan Causing to their specialist who explained to us patiently all the ins and outs of our new X5 series. And their financing guy who will beat any approved car loan you brought to them. If you're in the market of buying or leasing one Princeton BMW rocks.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Nelson, we are so happy you are satisfied with our dealership and services; we aim to make it a stress free process! - We'll make sure we forward your kind words over to the Princeton BMW Team! Thanks again!


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  • Phenomenal experience
    April 29, 2017

    I cold-called to see if a new model was available to test drive and Clint Coleman took my call. The new model wasn???t available but Clint suggest...


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    I cold-called to see if a new model was available to test drive and Clint Coleman took my call. The new model wasn???t available but Clint suggested swinging by to try out the current model. Clint sounded like a really nice guy on the phone - professional, courteous and friendly, so I dragged some work colleagues to the dealership. Clint was great - he was knowledgeable, asked the right questions, listened and provided the right level of information. I felt like he owned my whole experience, from the first call to when I walked out of the dealership and drove off in the new vehicle that he had helped me choose. I also got to meet Craig and Hon who were also awesome and helped make leasing the vehicle, navigating through the various complexities, an enjoyable and pain-free experience. I went in the evening when it was busy so I was there for a fair while but the team kept me entertained and comfortable. I would highly recommend this dealership and I hope the team are still there in 3 years-time when I need a new car.

    Does recommend this dealer

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  • Another great buying experience!!
    April 21, 2017

    This is the second car I've gotten from John and once again he has made it a great experience. I'm his customer for life!!


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    This is the second car I've gotten from John and once again he has made it a great experience. I'm his customer for life!!

    Does recommend this dealer

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  • Great Experience
    April 20, 2017

    I was looking for another BMW to lease. I was there on Saturday evening 30 min before closing because we were at another dealer and having horribl...


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    I was looking for another BMW to lease. I was there on Saturday evening 30 min before closing because we were at another dealer and having horrible time with the sales person . decided to come here and met with Christine Terracciano , what a great experience i had with her. Obviously,we were there way past the show room closing time. She explain everything very nicely that made us very comfortable to lease another car. So make the story short the same night we lease another BMW :). I had few question later now too and Christine was always there to help me. She is very prompt to return the phone call or email. I don't think i will ever go to any other place to get another car as long as Christine is there to help me. I will highly recommend her and his dealer.

    Does recommend this dealer

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  • Amazing Service
    April 18, 2017

    I was in need of a car as quickly as possible and John Scisly was on top of everything. He found exactly what I needed and made sure I got it. I c...


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    I was in need of a car as quickly as possible and John Scisly was on top of everything. He found exactly what I needed and made sure I got it. I couldn't be happier with how fast he moved to get everything taken care of. He even stayed late to make sure all details were handled properly. I highly recommend Princeton BMW and of course, go see John!

    Does recommend this dealer

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  • Service department went down the drain!
    April 5, 2017

    Prior to now, this dealer would have been given a 5 star for their service department. However my last experience with them was horrible and unle...


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    Prior to now, this dealer would have been given a 5 star for their service department. However my last experience with them was horrible and unless it's an emergency, I will be hard pressed to ever return to the dealer. When I called the service department out for charging me 2 hours labor to replace an upper radiator hose and re-fill and purge the air from the cooling system, the service manager was very embarrassed and applied a credit for me. My wife's car, a month prior had the cooling system worked on (Expansion tank, hoses, thermostat, re-fill and purge the air) and was charged the same labor hours I was for just the upper hose. Besides the attempt to over-charge me for work, the service adviser, Glen was the worst adviser (service, client or parts) that I have ever come across at any BMW dealer in the past. The irony in this is that I was also looking for a Z4 while my car was in the shop I took one for a test drive with Ian Boyd, who was very good. However, after dealing with service, I decided to take my business to another dealer and purchased a Z4 from another dealer. So, they also lost the sale of a car!

    Does not recommend this dealer
    Came in for service or repair

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  • Just Awesome !!
    March 28, 2017

    My wife and I have been looking forward to a buy BMW for a while and been to almost all dealerships in the NJ area. We had almost lost hope in B...

    Princeton BMW

    Thank you for the 5 star review!


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    My wife and I have been looking forward to a buy BMW for a while and been to almost all dealerships in the NJ area. We had almost lost hope in BMW dealers as we felt the dealers treated you based on the current car you drive. Our first car was an Honda Accord and the dealers usually made me feel I was hoping too high for a BMW. The customer service I received was a top notch at Princeton BMW. Mike Watson is the sales person who helped me out and was very knowledgeable on all BMW products. My plan was to buy a 330 but just couldn't refuse to the offer they gave me on a 528. They were very courteous and worked with me to meet my expectations. If you ever plan to visit Princeton BMW , please ask for Mike Watson. I am sure other Sales guys are as good as Mike as it is always a team effort.

    Does recommend this dealer
    Princeton BMW

    Thank you for the 5 star review!


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  • Great people from start to finish
    March 27, 2017

    Very solid, professional low key sales people. Throughout the whole experience, each person was knowledgeable and helpful. They wanted to make sur...

    Princeton BMW

    Thank you for the amazing review! W are very happy that you had such a great experience with us.


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    Very solid, professional low key sales people. Throughout the whole experience, each person was knowledgeable and helpful. They wanted to make sure you were happy with the car and know the features and how to operate them. Nice, clean, spacious location.

    Does recommend this dealer
    Princeton BMW

    Thank you for the amazing review! W are very happy that you had such a great experience with us.


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  • Expert sales staff & customer service
    March 25, 2017

    Today we purchased a Certified PreOwned BMW from this dealership and each person we encountered was very pleasant, & professional. We did not hav...

    Princeton BMW

    Thank you for the 5 star review!


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    Today we purchased a Certified PreOwned BMW from this dealership and each person we encountered was very pleasant, & professional. We did not have to spend all day with haggling over pricing. The deal was quick and fair. Special shoutout to Ed, Carlos & Roul who assisted us in all aspects of our experience.

    Does recommend this dealer
    Princeton BMW

    Thank you for the 5 star review!


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  • Excellent service!!
    March 17, 2017

    Excellent service department!!!! I get both of my vehicles serviced here, they are very friendly especially my service advisor , Amy Sooklal. She...


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    Excellent service department!!!! I get both of my vehicles serviced here, they are very friendly especially my service advisor , Amy Sooklal. She is very friendly and knowledgeable. I will be sure to continue bringing my vehicles here!!

    Does recommend this dealer
    Came in for service or repair

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