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Haldeman Lexus of Princeton

(1,354 reviews)
2025 state dealer award
View 5 awards
2025 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

Reviews

(1,354 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Haldeman Lexus of Princeton from DealerRater.

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Different level of experience

I totally believe in experience and Zena Demirceviren is the name of that experience in car business. I purchased a preowned vehicle last year from her however she continues to give me unbeatable customer service even after 1 year, what an asset... I kept calling her with questions, requests, and any problem she has not once showed negative attitude even when I called her on her time off. I called her yesterday and she said she was on a leave however she answered all my questions about my service and warranty. If you are on the market for a vehicle please take my advice and go see Zena, she is amazing.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Excellent Service - easy to do business with!

Words cannot describe how happy we are with our new 2020 Lexus ES 350! Our salesman Joseph Laurito made this the easiest new car transaction we have ever had. Lexus offers great value for the money on a superior luxury vehicle! What a great way to introduce us to the Lexus brand - this is our first! Joseph's professionalism and straight forward communication style made our decision to purchase from Haldeman Lexus of Princeton an easy one. The extra service provided by James Mawolo who patiently walked us through all of the amazing features and technology in our car was greatly appreciated. This dealership values its customers and goes that extra mile to make them happy! We had initially contact other Lexus dealerships -- they should take a lesson on how to create a positive customer experience from Joseph and the Haldeman Dealership! Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Sid did an amazing job! Very honest, professional and...

Sid did an amazing job! Very honest, professional and respectful. Will do business with him again. I am really happy with the service and quality of my car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

I bought my car in October and it is the middle of...

I bought my car in October and it is the middle of January and I am just about to receive my tag. My salesman was only concerned with getting his commission and has not done his part to ensure I get my tags. The management has been helpful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
7 people out of 7 found this review helpful.

Haldeman Lexus of Princeton is very lucky to have Syed...

Haldeman Lexus of Princeton is very lucky to have Syed Amed as one of their valued employees. I purchased a vehicle from the dealership and he did an exceptional job. Above and beyond anyone’s expectations and very knowledgeable. Having lived in this area my whole life, I will be telling everyone to go and see Syed and he will take good care of you when purchasing a new or used vehicle 🚗. Thank you Syed Joe C.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
2 people out of 2 found this review helpful.

Top Notch sales experience from start to finish ....Zena...

Top Notch sales experience from start to finish ....Zena Demirceviren is five star sales professional. We initially just called to get some information about their inventory. Every other dealership we called tried to rush us off the phone and told us to come in period !! Zena took her time to send us pictures, documents, all the details and itemization. She made us so comfortable even before we went there. She made the appointment at our convenience and stayed there on her time off. When we arrived the car was cleaned and was ready for us. She offered us drinks and snacks, no rush what so ever, waited patiently until we felt ready to finalize the deal. The General Manager George was also very friendly and kind to us. The whole experience was exceptionally top star. We feel very happy and special. Thank you Zena and Entire Haldeman Lexus

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

The worst experience I had buying a $ 40,000 Lexus...

The worst experience I had buying a $ 40,000 Lexus nothing went right my other 7 Lexus purchases went good at CherryHill I wont even talk about the condition of the truck I bought they got me in and out I was back 3 different times to get it fixed what a joke.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
3 people out of 3 found this review helpful.

What an experience

We were referred to Zena Demirceviren by our friends and we are so glad we went there. Our experience nothing but exceptional. She treated us like family, and we could not be happier. Haldeman Lexus is very lucky to have a represantative like Zena. Thank you so much

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Exceptional buying experience

We were referred to Zena at Haldeman Lexus and we truly had a great experience. She treated us like family and took such good care from beginning to the end. She is the right person and we recommend her with our eyes closed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Amazing experience, great care

We went to the dealership to compare Lexus brand and Zena made the entire experience very pleasant. She really made us feel very valuable, she is very patient and absulutely recommend her if you are considering Lexus.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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