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Reviews

Average Ratings

4.8
267 lifetime reviews. Includes reviews of Hamilton Imports from DealerRater.com
  • Great Service - As usual

    I stopped by on my way home from work because an indicator light had come on. Even though it was about 30 minutes before the service department w...


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    I stopped by on my way home from work because an indicator light had come on. Even though it was about 30 minutes before the service department was going to close, they took the car in, researched and diagnosed the problem, fixed it, and I was on my way. Granted, a more serious problem would have meant that the car would have had to stay overnight... but all worked out fine. Good service, friendly crew - what more could I want?

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Great experience!
    May 11, 2017

    We just purchased a used Mazda CX-9 from this dealership and I can't say enough about our salesman, Pete Capriotti, and the entire Mazda team! The...


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    We just purchased a used Mazda CX-9 from this dealership and I can't say enough about our salesman, Pete Capriotti, and the entire Mazda team! They were knowledgeable, pleasant to work with, and really went the extra mile to make sure we got a great deal on our car. I highly recommend them!

    Does recommend this dealer

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  • Fantastic Service - Thanks Ryan!
    May 10, 2017

    We had several maintenance items needed for our Mazda6, including a transmission issue that had been an ongoing problem despite attempts to fix it...


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    We had several maintenance items needed for our Mazda6, including a transmission issue that had been an ongoing problem despite attempts to fix it at another dealer. Ryan immediately identified the issue and required fix. He also fixed an issue with one of the power window switches while checking the car - no charge. In short, he knew all about our vehicle which gave us a very high level of confidence in the service department. All work was performed to our satisfaction, and I have to say we will not be taking our Mazda for service anywhere else now. Thanks Ryan!

    Does recommend this dealer
    Came in for service or repair

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  • Lease purchase of New Mazda 6 GT
    April 21, 2017

    Brian Harris was our Sales/ Leasing Consultant. He was in tune with our needs and listened to our concerns. He made our transition from our curren...


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    Brian Harris was our Sales/ Leasing Consultant. He was in tune with our needs and listened to our concerns. He made our transition from our current vehicles into new vehicles a lovely experience. It was a seamless transition and he left no stone unturned.

    Does recommend this dealer

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  • 2017 Mazda 3 GT Lease Purchase
    April 21, 2017

    Amazing service! Brian Harris (highly recommend) was wonderful! Was not pushy, very professional, and knew Mazda's. It's a testament to any buyer ...


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    Amazing service! Brian Harris (highly recommend) was wonderful! Was not pushy, very professional, and knew Mazda's. It's a testament to any buyer of a sales person has worked for the company for 23 years! Upfront, helping in understanding what you are looking for! Made the process painless! Can't thank him enough!

    Does recommend this dealer

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  • Great customer service
    April 18, 2017

    I was going to purchase a car from another Mazda dealer (Rt 22) though the salesman was great, the manager was not. We saw him motion to another ...


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    I was going to purchase a car from another Mazda dealer (Rt 22) though the salesman was great, the manager was not. We saw him motion to another salesman to not come down on the price and he did the same with us. Felt like he was a real shyster. With that being said, we left the dealership not buying the car. I felt sorry for the salesman because I really would have like to see him get the sale. A friend told us to go to Hamilton Mazda because the customer service was great and they negotiate. Well they were right. Though we did not get a different price on the car than sales price (it was already a great deal) they gave us a $250 back storage screen. The salesman Brian Harris was great (not pushy, gave us time to talk about it, etc.) and his manager was just as personable - No BS like the first dealer we went too. Highly recommend the dealership.

    Does recommend this dealer

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  • Great Online Experience with Hamilton Mazda, NJ
    March 23, 2017

    Hi, My name is Sujata Telang. Our Car Sales person was Neal Simon from Hamilton Mazda who made our car purchasing a fun experience. We did have co...


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    Hi, My name is Sujata Telang. Our Car Sales person was Neal Simon from Hamilton Mazda who made our car purchasing a fun experience. We did have couple of quotes out of which Neal Simon closed in a deal for Mazda CX-5 GT, 2016.5 Model, Grey Mica.... He was extremely patient with a sense of reasoning and educated us at what he is best at. On IM we went back and forth messaging on the break down price (including taxes..reg..etc) giving us the final price on road making it easy for us to get in and out of the dealership in approx 2 hrs. There were no hidden agenda or any surprises... Everything was smooth as envisioned. We are highly pleased with the whole process and sincerely recommend Hamilton Dealership serving great Customer Service from the Car Sales person as well. Who needs the over-scented, high pressure approach of the typical dealership. Not me. Once again, Thank you Neal Simon for making it a pleasant experience yet keeping it professional.

    Does recommend this dealer

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  • Excellent Sales Experience
    March 18, 2017

    This is the 4th car bought at this dealership, all thru Neal Simon. I can attest to his professionalism and attention to customer concerns. Neal i...


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    This is the 4th car bought at this dealership, all thru Neal Simon. I can attest to his professionalism and attention to customer concerns. Neal is a salesman you can actually trust and work with. My transactions have all been smooth and pleasant and I always feel respected and valued.

    Does recommend this dealer

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  • wonderful car buying experience.
    March 11, 2017

    My sales rep was Brian Harris. He was very helpful, matching me with my driving needs. The entire car buying experience went smoothly, and I was...


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    My sales rep was Brian Harris. He was very helpful, matching me with my driving needs. The entire car buying experience went smoothly, and I was extremely pleased. Brian Harris went over all the controls and made sure I was comfortable with the operation before I left the dealership. He was patient and I appreciated the extra time since I am not a person to pick up new controls easily. This is the third car I bought from Hamilton Mazda and Brian Harris. I was pleased again and certainly will return whenever I need a new car. I also was very pleased with the financial rep, Don. He went over each page and explained everything to me clearly.

    Does recommend this dealer

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  • Wonderful experience
    March 1, 2017

    Came here to buy a car for my son and Neal Simon helped me out. Very helpful and was willing to work out a price. Completely understood that I nee...


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    Came here to buy a car for my son and Neal Simon helped me out. Very helpful and was willing to work out a price. Completely understood that I needed to be a used car and not a new one since it was for my son. Was able to complete the deal in a very short time. Also their finance person was very helpful and pointed out things that might be helpful and things that I could probably do without since it was a pre owned certified car. Would definitely come back. Thank you.

    Does recommend this dealer

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