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Reviews

Average Ratings

4.5
485 lifetime reviews. Includes reviews of Honda Universe from DealerRater.com
  • Great dealership lookout for sean

    It's a shame I can't give more than 5 stars. My sales person was Sean, he is the best friendliest salesman. The best part is, he really is trying ...

    Dealer Response

    Thank you so much for sharing your experience with us and providing such great feedback! We're happy to hear that you're satisfied with our servic...


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    It's a shame I can't give more than 5 stars. My sales person was Sean, he is the best friendliest salesman. The best part is, he really is trying to figure out what it is that I want and could afford and then providing just that. Never tried to get me to pay for stuff I don't need or want and the best is wtvr number they give u is the actual number NO SURPRISES. Very pleasant transaction, this is my second lease through Sean at Honda Universe and my 10nth car. Guys if u want all that 5 start service come looking for Sean at Honda Universe. Update to review: I needed some changes In the lease and Sean would just bend over to make sure I am 100% satisfied. Thank You

    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for sharing your experience with us and providing such great feedback! We're happy to hear that you're satisfied with our service. Thank you for being a loyal customer, we look forward to serving you in the future! Best, Aimee Herbert Honda Universe


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  • Good experience
    April 24, 2017

    Very knowledgeable professional working experience. Clean environment with good prices. Brian helped me come out of my lease and was always very f...

    Honda Universe

    Thank you for your amazing review! We truly appreciate your feedback and business so thanks for coming to see us. Enjoy your new ride to the fulle...


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    Very knowledgeable professional working experience. Clean environment with good prices. Brian helped me come out of my lease and was always very friendly. Would recommend to anyone.

    Does recommend this dealer
    Honda Universe

    Thank you for your amazing review! We truly appreciate your feedback and business so thanks for coming to see us. Enjoy your new ride to the fullest!


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  • Good experience; Paul was tremendously helpful and patient.
    April 24, 2017

    Efficient and friendly. Exceptionally helpful. I do not enjoy purchasing cars...even though I love getting a new car. This experience was as pl...

    Honda Universe

    Thank you for your wonderful review! We truly appreciate you taking the time to let us know how we did. It seems that our team made it a truly gre...


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    Efficient and friendly. Exceptionally helpful. I do not enjoy purchasing cars...even though I love getting a new car. This experience was as pleasant as a car purchase could be for me.

    Does recommend this dealer
    Honda Universe

    Thank you for your wonderful review! We truly appreciate you taking the time to let us know how we did. It seems that our team made it a truly great experience for you. Enjoy your new ride and we will see you again next time!


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  • Surprising calm and easy
    April 7, 2017

    xxxx, I purchased a new CRV-navi 2017 for Rahsaan Jones at Honda Univeerse. We achieved a good price without a hassle. Lots of electronics Rahsaan...

    Honda Universe

    We'd like to thank you for taking the time to provide us with feedback regarding your car shopping experience at Honda Universe. We're thankful fo...


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    xxxx, I purchased a new CRV-navi 2017 for Rahsaan Jones at Honda Univeerse. We achieved a good price without a hassle. Lots of electronics Rahsaan sat for an hour to make sure I was familiar with all phases of the car. Excellent young man. Fianancial Service gentleman was clear and decise. Was able to shop for a good rate Also Excellent

    Does recommend this dealer
    Honda Universe

    We'd like to thank you for taking the time to provide us with feedback regarding your car shopping experience at Honda Universe. We're thankful for your business and hope to serve you again in the future, Best, Honda Universe


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  • Excellent Service
    April 1, 2017

    Had a great experience buying my new Honda with Kyle. He made the process as painless as possible and was very friendly! Kyle was very knowledgeab...

    Honda Universe

    Thank you for sharing your feedback with us! We're happy you had a great car-shopping experience with us at Honda Universe. We thank you for your ...


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    Had a great experience buying my new Honda with Kyle. He made the process as painless as possible and was very friendly! Kyle was very knowledgeable about the vehicle I was interested in and explained everything to me in detail. He was very easy to work with. I would absolutely refer my friends and family to him in the future. Also the finance manager Lonnie was a great! He went through all the paper work and was very thorough! Overall I had a great experience at Honda Universe.

    Does recommend this dealer
    Honda Universe

    Thank you for sharing your feedback with us! We're happy you had a great car-shopping experience with us at Honda Universe. We thank you for your business and look forward to serving you again! Best, Honda Universe


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  • James general manager
    March 26, 2017

    James is the real deal you want to get it done he's your guy I've been buying my last 5 Honda right from James and I'm about to get the new 2017 ...

    Honda Universe

    Thank you for providing us with such great feedback! We're so thankful for loyal customers like you. We look forward to serving you again!


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    James is the real deal you want to get it done he's your guy I've been buying my last 5 Honda right from James and I'm about to get the new 2017 CRV we'll be seeing you soon

    Does recommend this dealer
    Honda Universe

    Thank you for providing us with such great feedback! We're so thankful for loyal customers like you. We look forward to serving you again!


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  • Amazing Experience
    March 12, 2017

    From start to finish, this dealership was amazing. From sales, to finance, to all of the support staff, each and every member of their team was pr...

    Honda Universe

    Thank you for recommending us! We look forward to serving you again and again! Best, Honda Universe


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    From start to finish, this dealership was amazing. From sales, to finance, to all of the support staff, each and every member of their team was professional and courteous, and went above and beyond to make our experience wonderful. I would recommend this dealer again and again and plan to use them in the future when we are ready to buy our next Honda.

    Does recommend this dealer
    Honda Universe

    Thank you for recommending us! We look forward to serving you again and again! Best, Honda Universe


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  • Great Salesman - Sean, second car i got through him
    March 7, 2017

    It's a shame I can't give more than 5 stars. My sales person was Sean, he is the best friendliest salesman. The best part is, he really is trying...

    Honda Universe

    Thank you so much for taking the time to provide us with great feedback about your car-shopping experience with us at Honda Universe. We're so thr...


    Show Full Review

    It's a shame I can't give more than 5 stars. My sales person was Sean, he is the best friendliest salesman. The best part is, he really is trying to figure out what it is that I want and could afford and then providing just that. Never tried to get me to pay for stuff I don't need or want and the best is wtvr number they give u is the actual number NO SURPRISES. Very pleasant transaction, this is my second lease through Sean at Honda Universe and my 10nth car. Guys if u want all that 5 start service come looking for Sean at Honda Universe. Update to review: I needed some changes In the lease and Sean would just bend over to make sure I am 100% satisfied. Thank You

    Does recommend this dealer
    Honda Universe

    Thank you so much for taking the time to provide us with great feedback about your car-shopping experience with us at Honda Universe. We're so thrilled to learn that we were able to accommodate all your needs. Thank you again for recommending us! Best, Honda Universe


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  • switch and bait
    March 5, 2017

    after asking the to finance through PNC.I told the rate was to high and they placed my choice with another bank at rate they thought was good.I ch...

    Honda Universe

    Thank you for taking the time to provide us with your feedback. We're saddened to learn that your car-shopping experience with Honda Universe did ...


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    after asking the to finance through PNC.I told the rate was to high and they placed my choice with another bank at rate they thought was good.I checked with PNC and there was much lower.I am going get the money from them and pay there choice right away.of course they get a percentage back from there bank.

    Does not recommend this dealer
    Honda Universe

    Thank you for taking the time to provide us with your feedback. We're saddened to learn that your car-shopping experience with Honda Universe did not meet your expectations. Please know that we're unable to influence bank rates. We would like an opportunity to leave you with a better impression. We'd like to learn more about your experience in greater detail. If you would be willing to speak us, please contact Aimee Herbert at (732) 370-9700, etc. 4150. Thank you.


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  • Good customer service!!
    March 5, 2017

    I'm giving this dealership a good rating because I didn't feel pressured or persuaded into buying a vehicle. The salesman who's name is Brian Lipm...

    Honda Universe

    Thank you so much for taking the time to share your experience with us at Honda Universe. Your feedback is important to us an enables us to provid...


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    I'm giving this dealership a good rating because I didn't feel pressured or persuaded into buying a vehicle. The salesman who's name is Brian Lipman provided me with exceptional service who I would recommend if anyone was in the market for a vehicle.

    Does recommend this dealer
    Honda Universe

    Thank you so much for taking the time to share your experience with us at Honda Universe. Your feedback is important to us an enables us to provide great service to customers like you! Thanks again! Best, Honda Universe


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