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Used 888-339-7951 Email Dealer
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Reviews

Average Ratings

4.1
Average based on 96 reviews.
  • Great environment, great people, great service!

    My fiance and I came in looking for a new vehicle. We were greeted by Sheena Gardner who took us around and showed us several vehicles. She was ve...


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    My fiance and I came in looking for a new vehicle. We were greeted by Sheena Gardner who took us around and showed us several vehicles. She was very knowledgeable and patient with us. We were just window shopping but will definitely be back and will be purchasing with Sheena. We will also be referring others to Open Road Honda as well. Thanks for a great experience!

    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • Never going purchase from Open Honda

    I called them availability of cars before reaching open Honda office and they said lot availability but when i go there they said that all of the...


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    I called them availability of cars before reaching open Honda office and they said lot availability but when i go there they said that all of them sold out. what kind of crap it is

    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Worst Experience

    I come from all the way in PA, after spending approx 4 hours at the dealer with no answers I got "pre approved" only to be told to come back not t...


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    I come from all the way in PA, after spending approx 4 hours at the dealer with no answers I got "pre approved" only to be told to come back not the next day but two days later when the "salesman" was back. When I showed up two days later he couldn't even be our salesman so we got someone new, once again our credits were ran, BAD! Then what we were offered two days prior wasn't even what we could have truly gotten, but it wasn't until about three hours later that someone told us this. So two days, 1.5 hour trip each way, and after many hours of not even being acknowledged just left there like we didn't matter, we walked away with nothing. Not only the waste of time, gas, and effort for a few days but also rude people, very limited and rude answers. Will never go back there!!!!!

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Great place!

    My husband and I had the pleasure of working with Tony to buy our new Pilot. He was such a nice guy- knowledgeable and respectful, and most import...


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    My husband and I had the pleasure of working with Tony to buy our new Pilot. He was such a nice guy- knowledgeable and respectful, and most importantly to me he was not overbearing. There is nothing worse than a salesman who makes you feel pressured but Tony really made us feel like he was there to help us. All of the salesman were so kind, even helping us keep our toddler content with balloons and paper airplanes. I highly recommend this dealership.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Recent Purchase Honda Civic T

    Bought several cars over the past 20 years and decided to try OPEN ROAD HONDA in Edison , what a pleasant surprise on the whole process, Price w...


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    Bought several cars over the past 20 years and decided to try OPEN ROAD HONDA in Edison , what a pleasant surprise on the whole process, Price was quoted over the phone and when I arrived, IT WAS THE SAME PRICE !!! The speed and professionalism by J. KIM the sales Rep was terrific. Fast and painless.... all car salespeople should take lessons from him on how to deal with potential customers. Will definetaly go back there when i am ready for another car. Vincent D.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Very rude salesman

    So, I was attend by Henry Lin. He was very rude to me and my parents when we went down spically to check out a car. The way he was taking to use w...

    Dealer Response

    Mr. Krunal, We do sincerely apologize to you and your parents for the experience that you had here at the dealership. We look to give the best exp...


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    So, I was attend by Henry Lin. He was very rude to me and my parents when we went down spically to check out a car. The way he was taking to use was not professional, he also started giving use attitude and was not willing to negotiate the price at all. Which basically told me that he did not want me as a customer. Overall very bad attitude and not the right way to treat a customer who came for jersey city because they were recommended to be one of the best delarship

    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Mr. Krunal, We do sincerely apologize to you and your parents for the experience that you had here at the dealership. We look to give the best experience possible, and is seems that that is not what you got. Please give a call to our General Sales Manager, Renier Basulto at (732)600-9572 so that we may learn more about what happened and try to rectify it for you. Joshua Wiggins Director


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  • Great car buying experience

    We just bought our new Honda CRV-EX in Open Road Honda, simply its very nice environment and great staffs, specially sales person Jason Rodriguez ...

    Dealer Response

    Thank You! Here at Open Road Honda we look to provide you the best experience possible and it seems that we did that for you. We look forward to h...


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    We just bought our new Honda CRV-EX in Open Road Honda, simply its very nice environment and great staffs, specially sales person Jason Rodriguez who has explain everything very detail, friendly and make it very easy our car buying process, we have got great deal buy Jason, if you guys need reasonable and great deal ask sales person Jason Rodriguez in Open Road Honda, i highly recommend Jason and Open Road Honda for everyone to best car buying.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank You! Here at Open Road Honda we look to provide you the best experience possible and it seems that we did that for you. We look forward to having you as a member of the Open Road Family for years to come!


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  • Rough People

    I have 2 bad experiences with the sales people. The first one was when we were looking for a Honda Odyssey. At first, the Asian guy was nice and ...

    Dealer Response

    Noy, We are dismayed to hear about your experience with the finance department. I aim to see that your situation is rectified, Please contact ou...


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    I have 2 bad experiences with the sales people. The first one was when we were looking for a Honda Odyssey. At first, the Asian guy was nice and accommodating. We already specified we wanted a silver Ex, but still he drove us to their lot to look for a silver Ex. After going back to the dealership and repeated that we wanted a silver EX, which they didn't have. He just dismissed us and won't even shake my outreached hand. The second one was when we bought the Honda Pilot. We changed our mind about the Odyssey. We made the mistake of buying the 10 years/100,000 miles warranty. And so the next day, we came back to return the warranty. Charles the financing agent said we just have to wait for 2 weeks and the money will go to the bank, as principal payment. It took 8 months, with frequent calling every 3 weeks, for the money to be paid back to us. From the $1200 price, we got back $1,105. The insuring agency said it was because it took 8 months for the dealership to cancel the insurance. I spoke with Rainer Balustro, manager of the dealership, to complain. He promised to give back $45 back as a check, the rest was to pay for cancellation fee. Of course, we never got that check. Crude

    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Noy, We are dismayed to hear about your experience with the finance department. I aim to see that your situation is rectified, Please contact our General Manager, Barry Magnus at (848)-448-4726


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  • YONG SHIN @ Edison OPEN ROAD HONDA

    Pleasant to work with and made the purchase and delivery a very smooth process. Check out Yong Shin if you are looking for best customer service.


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    Pleasant to work with and made the purchase and delivery a very smooth process. Check out Yong Shin if you are looking for best customer service.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Excellent Experience for Retired Veterans

    I'm a retired Vet and was treated with the upmost respect during my recent visit. The salesman, Jessie, was excellent in aiding me in choosing a ...


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    I'm a retired Vet and was treated with the upmost respect during my recent visit. The salesman, Jessie, was excellent in aiding me in choosing a vehicle.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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