Reviews

Average Ratings

4.8
1083 lifetime reviews. Includes reviews of BMW of Bridgewater from DealerRater.com
  • Great Customer Service

    I came here looking for a used BMW328 & Mike Watson was so extremely helpful & a pleasure to work with. He found the perfect car for me quickly & ...


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    I came here looking for a used BMW328 & Mike Watson was so extremely helpful & a pleasure to work with. He found the perfect car for me quickly & easily. He provided outstanding service & catered to what my Fiance & I wanted in the car. Not to mention he was a great guy! Definitely have found my new go-to dealership.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • We love the new car!
    August 16, 2017

    My wife and I were customers at Hunterdon BMW in Lebanon. Jen sold us our previous car and we had nothing but good luck with it. Jen has moved...


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    My wife and I were customers at Hunterdon BMW in Lebanon. Jen sold us our previous car and we had nothing but good luck with it. Jen has moved on, and Manjula couldn't have been better in filling her shoes to make our transaction perfect. She was courteous and very attentive to what we were interested in, and worked with Anthony to get us a price we were comfortable with. We would highly recommend her if you are thinking of purchasing a vehicle at Bridgewater BMW. John was perfect on his pre-delivery explanation of things we needed to know about the car we had just purchased. It was good to see Mike Yates, and he was kind enough to show us his i8. Great car! I didn't get a chance to see Chris Rokosny (he was on the road), but I wonder if he and Mike will see who has the faster i8! Thanks again! Sal and Roberta

    Does recommend this dealer

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  • Great overall experience!
    July 8, 2017

    Great staff including Manjula Biju and Rob and Danielle. We discussed the type of vehicle that I wanted to purchase, we took a Test Drive then sa...


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    Great staff including Manjula Biju and Rob and Danielle. We discussed the type of vehicle that I wanted to purchase, we took a Test Drive then sat and discussed numbers. They accepted a trade in and were super friendly! It was the best car buying experience for me in my 35 years.

    Does recommend this dealer

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  • If you want an i3 get it here
    June 30, 2017

    I dealt with Manjula at the dealership who was very informative, attentive and not pushy at all. Most EV customers will come to a dealership with...


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    I dealt with Manjula at the dealership who was very informative, attentive and not pushy at all. Most EV customers will come to a dealership with a lot of knowledge about what they want and how it works, so I was very appreciative of the fact that I was not patronized and dealt with honestly. If I had a question about something they didn't make things up, either they knew or said that they would find out before committing to anything. Everything was transparent and there was no double talk. I usually dread going to the dealer to get a new car. This was my first experience where things happened as they should. Kudos to you and your staff for making this transaction an efficient and pleasurable experience. I am very satisfied with the car and and know from past experience with your dealership that I will get a high level of post-sale service as well.

    Does recommend this dealer

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  • The staff was outstanding Manjula Biji is the BEST
    June 22, 2017

    Manjula Biju is the reason why I leased a BMW, she was genuinely warm and considerate and knew exactly how to handle customers. She was very atten...


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    Manjula Biju is the reason why I leased a BMW, she was genuinely warm and considerate and knew exactly how to handle customers. She was very attentive to my needs and made it happen. I couldnt have asked for a better person to experience buying a BMW with but her. She is OUTSTANDING!!!!!

    Does recommend this dealer

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  • What a great experience!!!!
    June 18, 2017

    What a great experience. From start to finish Manjula made sure that everything ran smooth. I special ordered a car and she kept me informed throu...


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    What a great experience. From start to finish Manjula made sure that everything ran smooth. I special ordered a car and she kept me informed through out the whole process. I was able to text her whenever I had a question and she replied promptly. The price I received from BMW of Bridgewater was far better than other dealerships were trying to charge me. Thank you Manjula and thank you BMW of Bridgewater for a very smooth transaction.

    Does recommend this dealer

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  • Very professional, friendly and competant
    May 28, 2017

    Knowledgeable and friendly staff. Clean showroom. Very well organized. Fast and easy transaction. All aspects of the sale and delivery went withou...


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    Knowledgeable and friendly staff. Clean showroom. Very well organized. Fast and easy transaction. All aspects of the sale and delivery went without a single issue. Manjula was very capable and friendly.

    Does recommend this dealer

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  • Great experience and personal touch
    May 12, 2017

    Manjula Biju, the sales consultant, was extremely helpful and courteous. She made the X5 purchasing process extremely smooth and worry free. She w...


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    Manjula Biju, the sales consultant, was extremely helpful and courteous. She made the X5 purchasing process extremely smooth and worry free. She was always available for any questions or concerns and worked with me to customize the BMW and get a good deal!! I highly recommend her expertise for any future purchases.

    Does recommend this dealer

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  • Oil change
    April 29, 2017

    $99 for oil change and they don't even wash the car !!! BMW of Springfield 100% better service and better customer service poor poor poor servic...


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    $99 for oil change and they don't even wash the car !!! BMW of Springfield 100% better service and better customer service poor poor poor service and overpriced

    Does not recommend this dealer
    Came in for service or repair

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  • Excellent care
    April 19, 2017

    We had a very helpful sales person, Manjula, help us through the process. We loved the selection of used X5s and found exactly what we needed. Wha...


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    We had a very helpful sales person, Manjula, help us through the process. We loved the selection of used X5s and found exactly what we needed. What's more, they fixed every little problem - even had a body shop remove some dings on the rear bumper - till it looked practically new. The manager was no nonsense and very straightforward through the whole process. And did I mention the price was among the best we found anywhere. The finance guy, James, also helped us find the right add-ons and was not at all pushy. Class act. Just a fantastic experience overall.

    Does recommend this dealer

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