Reviews
Alejandro was extremely thorough and patient with all my...
Alejandro was extremely thorough and patient with all my questions. He was flexible and offered solutions. Very low-key and no pressure sales. Would recommend him to anyone looking to purchase a new vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Al, thank you for the excellent review! We will share your kind words and positive feedback with Alejandro.
I had the best experience Megan went above and beyond to...
I had the best experience Megan went above and beyond to help me. She understood my needs and was able to help me so much!. Excellent customer service
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the great review! We will pass your kind words on to Megan.
My service advisor was Sylvester Brulinski. Although the...
My service advisor was Sylvester Brulinski. Although the dealership is under construction, the Service Department has done an admirable job maintaining their friendly atmosphere and their efficiency.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Nicholas, thank you for the fabulous review! We will share your kind words with Sylvester and look forward to assisting you again in the future.
Enrique is good . Fast worker. We dont have to spend so...
Enrique is good . Fast worker. We dont have to spend so much time talking nonesense. Did not force us what we dont like. Friendly and quick to prepare paperworks
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the high rating! We will pass your kind words along to Enrique and look forward to working with you again in the future.
First time buying a car on my own. Very appreciate Peter...
First time buying a car on my own. Very appreciate Peter and Enrique. They let me realize buying car is not scary. Thank you so much.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the great review and congratulations on your new car! We will share your kind words with Peter and Enrique.
I was very please with the level of professionalism and...
I was very please with the level of professionalism and knowledge that Amber showed while assisting me. She made me feel comfortable with the purchase and was thorough in following up with me the next day.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Tommy, thank you for the excellent review! We will share your kind words with Amber.
I was able to schedule same day service and when I drove...
I was able to schedule same day service and when I drove in I was greeted warmly. The fellow who took my information did not give his name. I would have thought that an immediate appointment would mean immediate repair, but I sat for two hours. All in all, too long a wait. I have no idea who Heidi Santos is, I was helped by a male employee. I gave Heidi one star so that u could exit your survey.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your constructive feedback. I sincerely apologize for the experience you had. Please know that we are determined to create an exceptional experience for all our clients. At your convenience, please contact me at sbreeden@dchusa.com. I would appreciate the opportunity to learn more and hopefully restore your faith in us. Best, Steve Breeden, Fixed Operations Director
Excellent service technician He was very knowledgeable &...
Excellent service technician He was very knowledgeable & professional The dealership is excellent. I would highly recommend. They put customer service first listening answering & meeting all their needs.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the awesome review and positive feedback!
Very helpful, courteous, professional, efficient and much...
Very helpful, courteous, professional, efficient and much more. Got met in and out quickly and painlessly. Thank you. I really appreciate all that you do.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Donald, thank you for the five-stars! We look forward to assisting you again soon.
I was very happy working with the sales department. Both...
I was very happy working with the sales department. Both the online experience and the person I worked directly with were professional, polite, straightforward and fair. Leading up to this purchase decision I spoke to many dealerships and DCH Honda stood out when it came to their straightforward and transparent approach to negotiations. I'd give 5 stars if the staff did a better job keeping their masks on throughout the showroom. I was very pleased with how my sales rep handled it but I saw a great deal of team members walking around their masks completely below their chins. It really made me uncomfortable given I had my kids with me.
- Customer service 4.0
- Buying process —
- Quality of repair 3.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the positive review and feedback!
