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Reviews

Average Ratings

4.8
899 lifetime reviews. Includes reviews of Subaru of Wichita from DealerRater.com
  • Wonderful Experience

    My teenage daughter found the car she wanted. We sent an email, received a phone call, took the car for a test drive, took it to our mechanic to h...


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    My teenage daughter found the car she wanted. We sent an email, received a phone call, took the car for a test drive, took it to our mechanic to have it checked out, told them we wanted it AND now it is ours. The staff at Subaru of Wichita were all very nice and professional. Thank you!!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • No pressure sales
    April 22, 2017

    This is a different type of car dealership. The low pressure sales and knowledgeable sales staff made my purchase a breeze! I did my research be...


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    This is a different type of car dealership. The low pressure sales and knowledgeable sales staff made my purchase a breeze! I did my research before hand and had a good idea of what I wanted and the salesman basically answered my questions and helped me reaffirm my choice in cars. He didn't try to convince me to purchase another vehicle he just answered my questions.

    Does recommend this dealer

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  • Taken care of.
    April 19, 2017

    Went in to look at an STI, Matt answered all my questions he didn't push anything just stayed relaxed and friendly. Ended up ordering a different ...


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    Went in to look at an STI, Matt answered all my questions he didn't push anything just stayed relaxed and friendly. Ended up ordering a different color than what was on the lot and a few days later it came in. Sat down for a little over an hour to finish paperwork and it was a done deal. Thanks Matt and the team at Subaru for a great experience.

    Does recommend this dealer

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  • Best dealership I have ever visited !!!
    April 13, 2017

    We did know our sales clerk that had sent us a message on a style of car we were looking for. Only women sales clerk on the floor, the best! All o...


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    We did know our sales clerk that had sent us a message on a style of car we were looking for. Only women sales clerk on the floor, the best! All other employees so helpful and the friendliest I have ever experienced for a car dealership! I have highly recommended this place to all interested potential car shoppers in our area, and even though it is almost a 3 hour drive to get there from our small little town, I would go back there myself or any of my family needs in a heart beat!! Our sales women, Emilee Reinert!!! Thank you so much for your help and expertise. Vali Smith Tipton, Ks Small business owner

    Does recommend this dealer

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  • Amazing Experience
    March 21, 2017

    We are so thankful to Jimmy, AJ, and all of the Subaru staff. We have been looking for a car for over a year. When we decided to try out Subar...


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    We are so thankful to Jimmy, AJ, and all of the Subaru staff. We have been looking for a car for over a year. When we decided to try out Subaru, we were pleasantly surprised. Thanks to Jimmy's help, I was able to schedule an appointment to see the vehicles we were interested in, and make the purchase on a time that was right for me. The team went above and beyond in learning what exactly we were looking for and showing us what met our needs. Even the purchase experience was fantastic and only took one hour. Didn't have to meet with three different people over a course of three hours, that were going to talk me into spending more money. So thankful for the experience!

    Does recommend this dealer

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  • I was disappointed I couldn't purchase something from AJ
    March 6, 2017

    We came into Subaru of Wichita looking for a used car. AJ greeted us and asked us a few questions about what we are looking for. Let me state that...


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    We came into Subaru of Wichita looking for a used car. AJ greeted us and asked us a few questions about what we are looking for. Let me state that we were being very particular. I basically wanted one of 3 cars(Outback, Crosstour, Venza) with under 100k miles and under $13000. So basically a unicorn. AJ took the time to show us a few things but at that moment. They just didnt have what we were looking for. He took our info and said he would keep his eye out for something. He called us a few times after that to let us know what had been traded in. Not in an annoying way, Just an FYI and no pressure ever from him or the whole staff. In the end I found what I was looking for at another dealership in another town and purchased from them. On our way down to test drive the car we received a call from AJ just checking in with us and seeing how the search was going. Told him we were on the way to test drive 2 Outbacks in another town. Even after I told him we were going to probably buy one of them which we ended up doing. He took the time to ask questions about both and gave us tips on what to look for between the two models and gave his recommendation on which to buy. What sales men helps sell a car he isn't selling????? AJ apparently. I actually felt sad he didn't have what we wanted right at that moment because I wanted to buy a car from him. AJ and everyone I dealt with at Subaru of Wichita was great. A true example of the saying "Have someone buy from you because of you, Not in spite of you

    Does recommend this dealer

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  • No Sharks!
    February 27, 2017

    Had been searching for good used Subaru Outback. Found two at rival dealership in town, but upon inspection was pressured by salesperson. Wouldn...


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    Had been searching for good used Subaru Outback. Found two at rival dealership in town, but upon inspection was pressured by salesperson. Wouldn't answer specific questions about vehicles, and didn't seem to know much about them. One had a cracked tail light that he dismissed and the other a missing interior door panel. Just didn't feel comfortable. Left to see recently listed Outback at Subaru of Wichita (KS). Had been at dealership in past narrowing my model choices and had always been treated with respect. This time, they located the vehicle (fresh from detailing), allowed me to drive the Outback, then think about it overnight. Next day, returned to the dealership to close the deal. Only glitch was a bit of pressure to purchase an extended warranty, but this was out of concern I may have regrets in the event of a breakdown rather than trying to make more money. It is VERY satisfying to deal with a business that doesn't operate on commissioned sales and has the long-term best interest of the customer at heart. I highly recommend Subaru of Wichita for anyone that is looking for a good new or used vehicle, regardless of the reason.

    Does recommend this dealer

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  • Subaru LOVE!
    February 8, 2017

    A great big thanks to Emilee and crew. Had a great experience with all of them and LOVE my new Outback! It's a pleasure to join the family. Thank ...


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    A great big thanks to Emilee and crew. Had a great experience with all of them and LOVE my new Outback! It's a pleasure to join the family. Thank you Emilee for all your work on my behalf! Keep up the great work.

    Does recommend this dealer

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  • Very Professional & Helpful
    February 7, 2017

    I have been shopping around for a specific model GMC and noticed online there was a slightly used one at Subaru of Wichita. I was going to be buyi...

    Subaru of Wichita

    Thank you for the amazing review! Emilee is an amazing! We are glad to hear how she went the extra steps to make sure you felt taken care of.


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    I have been shopping around for a specific model GMC and noticed online there was a slightly used one at Subaru of Wichita. I was going to be buying the vehicle out of state and shipping to a different state I was moving to. From the start they were more then helpful breaking down the procedures and fees. Emilee was nice enough to do a FaceTime with me to walk me around the vehicle and show me around in a virtual tour while I made my decision. I have never worked with such a nice and honest sales employee it really went a long way in my decision to proceed with my purchase. Emilee has been great to provide me with all the proper paperwork and schedule shipping of the vehicle. I was able to get the whole process finished and truck shipped within a week of the process. If only there was an Emilee at all dealerships she truly was a joy to work with. Thanks again!

    Does recommend this dealer
    Subaru of Wichita

    Thank you for the amazing review! Emilee is an amazing! We are glad to hear how she went the extra steps to make sure you felt taken care of.


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  • Haven't bought one yet
    January 29, 2017

    Haven't bought one yet but they keep in touch and aren't pushy like the out back the best just can't decide what to do with my current car


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    Haven't bought one yet but they keep in touch and aren't pushy like the out back the best just can't decide what to do with my current car

    Does recommend this dealer

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