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Reviews

Average Ratings

4.7
894 lifetime reviews. Includes reviews of DCH Brunswick Toyota from DealerRater.com
  • Nice people great service

    Great staff and great service would recommend this dealership to anyone. I told client advisor Rupert Palmer exactly what I was looking and he hel...

    Dealer Response

    Hi Roland! Thank you for the five stars and recommending us. Enjoy your new vehicle!


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    Great staff and great service would recommend this dealership to anyone. I told client advisor Rupert Palmer exactly what I was looking and he helped me in that direction and I walked to away with a nice car...

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 1 found this review helpful. Did you?
    Dealer Response

    Hi Roland! Thank you for the five stars and recommending us. Enjoy your new vehicle!


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  • Toyota Corolla Leasing
    June 14, 2017

    Ms. Emburgia was extremely helpful and courteous to my husband and I. She worked with us and made the whole experience of purchasing a car very ...

    DCH Brunswick Toyota Scion

    I am glad that you and your husband had a 5-star experience with us! Congratulations on your new car!


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    Ms. Emburgia was extremely helpful and courteous to my husband and I. She worked with us and made the whole experience of purchasing a car very easy and pleasant.

    Does recommend this dealer
    DCH Brunswick Toyota Scion

    I am glad that you and your husband had a 5-star experience with us! Congratulations on your new car!


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  • Great no pressure car buying experience

    I walked in looking for an SUV; the sales associate worked with me to review needs and identified options with advantages and disadvantages. Fina...

    Dealer Response

    Srini, thanks for taking the time to write this review! Your compliments will be passed along to Henry. Congratulations on your new car!


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    I walked in looking for an SUV; the sales associate worked with me to review needs and identified options with advantages and disadvantages. Finally decided to buy a Sienna. We love our car and it's a great car buying experience . Henry Davis our sales associates was very professional and helpful in enabling us make a decision. I was not sold but bought a car! Thanks guys.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Srini, thanks for taking the time to write this review! Your compliments will be passed along to Henry. Congratulations on your new car!


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  • Highly unprofessional and a waste of time
    May 27, 2017

    DCH Brunswick staff is highly unprofessional and have no consideration for customers. They are driven by sales and customer service is not their f...

    DCH Brunswick Toyota Scion

    I appreciate you taking the time to review our service, but I apologize that you did not have a positive experience. I would appreciate the opport...


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    DCH Brunswick staff is highly unprofessional and have no consideration for customers. They are driven by sales and customer service is not their focus. Inventory at their website is always a lie. They will lie and cheat just to bring you to the site. Don't ever work with their Internet sales staff in particular Larry Hart. Entire staff at DCH has a feel of arrogance in their faces and reflects in their communication. Yesterday I went to DCH after scheduling a time with their sales manager Anthony Lidondici. I was coming from 75 miles away. After reaching reception and talking to Anthony, he quickly set me aside and said someone will talk to me. I was then set aside, waited for 30 minutes, but no one showed up. And I walked out, without being noticed. Finally sent my note to Anthony for his unprofessional-ism. This was a similar experience I had with their internet staff. You as a customer felt like dirt, they have no customer skills.

    Does not recommend this dealer
    DCH Brunswick Toyota Scion

    I appreciate you taking the time to review our service, but I apologize that you did not have a positive experience. I would appreciate the opportunity to speak with you further so I can learn more and hopefully restore your faith in us. Please contact me at your earliest convenience at 732-798-2747 or email me at locasio@dchusa.com. I hope to hear from you soon. Sincerely, Lisa Ocasio, General Sales Manager


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  • Arnaud Kegbe
    May 20, 2017

    I went to DCH BRUNSWICK TOYOTA on April 2017. The service was excellent. Arnaud Kegbe was the Manager who helped me. He answer all my questions. ...

    DCH Brunswick Toyota Scion

    Bianca, thank you so much for the great 5-star review! It is great to hear that you were pleased with your experience. I will be sure to let Arnau...


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    I went to DCH BRUNSWICK TOYOTA on April 2017. The service was excellent. Arnaud Kegbe was the Manager who helped me. He answer all my questions. He was very patient and very nice. He spent time to show me all details about my car. Very nice guy with excellent customer service skills. After I got my car he follow up with calls to find out if I love the car or if I have questions. I will recommend anyone to see him for a deal.

    Does recommend this dealer
    DCH Brunswick Toyota Scion

    Bianca, thank you so much for the great 5-star review! It is great to hear that you were pleased with your experience. I will be sure to let Arnaud know you enjoyed his help!


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  • Great dealership to work with.
    May 15, 2017

    My wife and I went to Brunswick Toyota to purchase a new mini van for our family. Our Salesman Arnaud Kegbe was of great help with our purchase of...

    DCH Brunswick Toyota Scion

    Wayne, thank you for your great feedback! I will be sure to pass along your kind words to Arnaud, Russell, and Samit. Please enjoy your new minivan!


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    My wife and I went to Brunswick Toyota to purchase a new mini van for our family. Our Salesman Arnaud Kegbe was of great help with our purchase of a 2014 Toyota Sienna. It needed some things look at and Arnaud and the rest of the staff made sure everything was taken care of, from Sales to Finance (Russell Hill) to Service (Samit) all were wonderful to deal with. Will be going back when time to purchase a new vehicle. Wayne M.

    Does recommend this dealer
    DCH Brunswick Toyota Scion

    Wayne, thank you for your great feedback! I will be sure to pass along your kind words to Arnaud, Russell, and Samit. Please enjoy your new minivan!


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  • Check Engine Light
    May 11, 2017

    Today I brought in my 2001 Toyota Camry because to the check engine light was on. It was my first time bringing my vehicle to DCH Brunswick Toyota...

    DCH Brunswick Toyota Scion

    Wow, thank you for the amazing detailed 5-star review! I will be pleased to let our staff know of your kind words, especially Juan and Mike. It is...


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    Today I brought in my 2001 Toyota Camry because to the check engine light was on. It was my first time bringing my vehicle to DCH Brunswick Toyota Scion and all the staff was very friendly and courteous; even ones who were not helping me directly greeted me with smiles and kind words. My father was there to take me home as a dropped my car off and even he stated as he was in the waiting room the staff was so friendly in greeting him and letting him know that there was free coffee and donuts. :-) In the addition the facility was very well kept and neat. The entrance to the service bay to drop off cars was exceptionally large and could fit about 12 cars roughly. In addition, it was covered so it's all weather which makes it nice during the winter or other inclement weather conditions. Parking lot and waiting room/lounge was large as well. It felt like this was another dealership in and off itself. Juan Martinez was my service agent and when he called me to explain the root cause of the light being on. I was so embarrassed and angry with myself to find out it was such a minor issue. I realize that it was something I could have easily resolved myself. Since the dealership performed a diagnostic analysis I had to pay for the service rendered. However, Juan and the service manager, Mike Olson, understood my frustration with regards to the fix being simple and worked with me on the fee for the analysis done. They were great to work with and I would recommend bringing vehicles to DCH Brunswick Toyota Scion any time. It was a very pleasant first

    Does recommend this dealer
    Came in for service or repair
    DCH Brunswick Toyota Scion

    Wow, thank you for the amazing detailed 5-star review! I will be pleased to let our staff know of your kind words, especially Juan and Mike. It is so great to hear that your problems were resolved at our dealership, and we hope to help you out again in the future!


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  • The only dealership for me now on!
    May 9, 2017

    Not a fan on writing reviews , but i cannot (with a clear conscious) not tell all , what was a more than exceptional experience I had with DCH No...

    DCH Brunswick Toyota Scion

    Thank you for the amazing review, David! I will be pleased to let Mark and Stanhope know of your kind review. We look forward to helping you guys ...


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    Not a fan on writing reviews , but i cannot (with a clear conscious) not tell all , what was a more than exceptional experience I had with DCH North Brunswick. They worked with my specific needs and budget in a professional and courteous manor. Special thanks to Mark Clifton and Stanhope Otuonye, you guys are the best. Our child will be driving soon and without a doubt it will be DCH Brunswick Toyota....

    Does recommend this dealer
    DCH Brunswick Toyota Scion

    Thank you for the amazing review, David! I will be pleased to let Mark and Stanhope know of your kind review. We look forward to helping you guys out again in the future!


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  • Most honest and professional dealership
    May 2, 2017

    I rarely write reviews about car dealerships but I had such a great experience in this car lease I had to give credit where it is due. Got a great...

    DCH Brunswick Toyota Scion

    Thank you for the 5-star review, Rich! We are glad the staff exceeded your expectations and we hope to help you out again in the future.


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    I rarely write reviews about car dealerships but I had such a great experience in this car lease I had to give credit where it is due. Got a great deal, all staff were polite, professional, and very well versed in there business. Lisa, the general sales manager went out of her way to make sure I was a satisfied customer. All of the above has made me become a loyal customer to DCH Brunswick. I have a Toyota dealership 2 miles from me, but I choose to only deal with an honest dealership even if it is 35 miles from home!

    Does recommend this dealer
    DCH Brunswick Toyota Scion

    Thank you for the 5-star review, Rich! We are glad the staff exceeded your expectations and we hope to help you out again in the future.


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  • Good, easy purchase

    Yekaterina and the staff were all very professional and friendly. They were courteous and warm without playing mind games or invoking other shenan...

    Dealer Response

    Thank you for the 5-star review! I will be pleased to let Yekaterina know of your kind words. Enjoy you new Prius!


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    Yekaterina and the staff were all very professional and friendly. They were courteous and warm without playing mind games or invoking other shenanigans; they knew I wanted the best Prius for the best deal, and that's what they gave me without making me wait several hours to test drive a car and their no-non sense approach made it feasible to make a deal that very day.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for the 5-star review! I will be pleased to let Yekaterina know of your kind words. Enjoy you new Prius!


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