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Used 888-467-3498 Email Dealer
Service 888-310-7842

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Reviews

Average Ratings

4.6
Average based on 64 reviews.
  • Professional, patient,

    First, let me begin with my sales person Josue Garcia, he was patient informative and was willing to find the best vehicle that I felt that suited...

    Dealer Response

    Good afternoon Freddie, I would like to thank you for your kind feedback and recommendation, both are greatly appreciated. I am glad that you wer...


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    First, let me begin with my sales person Josue Garcia, he was patient informative and was willing to find the best vehicle that I felt that suited me, well I decided to purchase a used Lexus gs 350, and I must say that I am very happy with my purchase, let me begin with the facility, all there vehicles are indoors, that is a plus especially in the winter months, they service there used vehicles before they are put up for sale, not just an oil change and filter, they go beyond..... I have been to many dealers not just for myself, but to help friends with there purchase of a vehicle, through my experience Lexus of Manhattan is one place that I felt at ease, no hassle at all, even when I was contemplating with the financial department (Richard) was upfront with all the numbers, I saw first hand what Lexus service is all about. Thank you Josue and Richard, I look forward to purchasing or leasing in the future.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Good afternoon Freddie, I would like to thank you for your kind feedback and recommendation, both are greatly appreciated. I am glad that you were satisfied with the Sales experience in which I provided you with. Please remember that if you should ever require further assistance with anything relating to your GS, please don't hesitate to reach me at, (888) 308-4847. Josue Garcia


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  • Excellent and fast! Top notch customer service

    Very fast and knowledgeable, from salesman, trade in evaluation, to finance managers, everyone at this dealership is a true professional who value...

    Dealer Response

    Thank you for taking the time to provide your feedback and recommendations, it was my pleasure to have assisted you with your vehicle needs. I am ...


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    Very fast and knowledgeable, from salesman, trade in evaluation, to finance managers, everyone at this dealership is a true professional who values another's time and understands the need for expediency and will always try and save you money. Couldn't ask for more. Have referred many colleagues and family to Juan in Sales.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you for taking the time to provide your feedback and recommendations, it was my pleasure to have assisted you with your vehicle needs. I am glad that you were happy with the experience in which I provided you with and I wish you luck with your new Lexus! If you should require further help with anything vehicle related, please feel free to contact me at, (844) 452-5836. Juan Gonzalez, Lexus of Manhattan.


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  • very helpful staff

    CONTACTED BY PHONE AND EMAIL.VERY COURTEUS.WILL VISIT THEIR DEALERSHIP AND BUY THIS WEEK.

    Dealer Response

    Thank you for taking the time to provide your feedback, it was our pleasure to have assisted you with your vehicle needs. I am glad that you were ...


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    CONTACTED BY PHONE AND EMAIL.VERY COURTEUS.WILL VISIT THEIR DEALERSHIP AND BUY THIS WEEK.

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    Thank you for taking the time to provide your feedback, it was our pleasure to have assisted you with your vehicle needs. I am glad that you were satisfied with the way in which we stood in contact with you regarding your vehicle inquiry and we are all looking forward to your upcoming visit to our showroom! If you should require further assistance with anything relating to your car related questions, please feel free to contact me at, (844) 452-5836. Greg Rojek, General Manager.


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  • Excellent Dealership

    Had an outstanding experience with Lexus of Manhattan. I live in upstate NY and drove down to look at a vehicle late afternoon. Ended up purchasin...

    Dealer Response

    Hello Mr. Close, I would like to thank you for taking the time to provide your feedback to us, it was a pleasure to deliver your new Lexus directl...


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    Had an outstanding experience with Lexus of Manhattan. I live in upstate NY and drove down to look at a vehicle late afternoon. Ended up purchasing the vehicle, but it wasn't ready that day. Warren the sales specialist was excellent and personally delivered my new vehicle to my home 3 hours north of Manhattan. Excellent experience from start to finish and great customer service. I highly recommend doing business with Lexus of Manhattan! Ask for Warren when you call!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Hello Mr. Close, I would like to thank you for taking the time to provide your feedback to us, it was a pleasure to deliver your new Lexus directly to you! I am glad that you were satisfied with the assistance in which I provided you with and I wish you luck with your car! If you should ever require further assistance with anything vehicle related, please feel free to contact me at, (844) 452-5836. Warren Newland.


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  • Great car buying experience from start to finish!

    From the moment we walked into the dealership the service and attention we received were wonderul. Dariusz answered all of our questions and made ...

    Dealer Response

    Thank you for providing your wonderful feedback and recommendation, it was my pleasure to assist you both with your vehicle needs. I am glad that ...


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    From the moment we walked into the dealership the service and attention we received were wonderul. Dariusz answered all of our questions and made the entire process enjoyable. From valuing our trade-in, dong the paperwork and walking us through the new car features we coudl not have asked for a better car buying experince.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for providing your wonderful feedback and recommendation, it was my pleasure to assist you both with your vehicle needs. I am glad that you were satisfied with your dealership experience and I wish you luck with your new Lexus! If you should feel that you require further assistance with anything vehicle related, please feel free to contact me at, (844) 452-5836. Dariusz Doliwa.


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  • Superior Service

    I just leased another vehicle from this dealer and was extremely satisfied with the experience, and particularly with my salesman, Dariusz Doliwa....

    Dealer Response

    I would like to take this opportunity to thank you for providing your feedback, it was my pleasure to assist you with your vehicle needs. I am gla...


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    I just leased another vehicle from this dealer and was extremely satisfied with the experience, and particularly with my salesman, Dariusz Doliwa. Dariusz was responsive to my needs, attentive, courteous, efficient and a pleasure to work with. The overall staff is very good too, but Dariusz is the one who made it all happen. Already looking forward to my next leasing experience with Dariusz and working with the dealership for service during the course of my lease.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    I would like to take this opportunity to thank you for providing your feedback, it was my pleasure to assist you with your vehicle needs. I am glad that you were happy with your experience and I will be looking forward to assisting you again, in the future. If you should ever require further help with anything relating to your new Lexus, please feel free to reach me at, (844) 452-5836. Dariusz Doliwa


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  • Excellent Sales Staff and Service

    We just purchased a Lexus certified RX 350. Our sales person was Dariusz Doliwa. Dariusz was extremely professional, very knowledgeable about the ...

    Dealer Response

    Hello, I would like to thank you for providing your feedback and recommendation, it was my pleasure to assist you with your vehicle needs. I am ha...


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    We just purchased a Lexus certified RX 350. Our sales person was Dariusz Doliwa. Dariusz was extremely professional, very knowledgeable about the car and very patient with us. We felt no pressure and also felt comfortable asking questions, no matter how detailed. This purchase process was remarkably easy and professional. In addition, the showroom was spotless, and all of the employees were courteous, which made for an overall successful and pleasant shopping and buying experience. We highly recommend Dariusz for anyone looking for a Lexus and we highly recommend the Lexus of Manhattan dealership.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Hello, I would like to thank you for providing your feedback and recommendation, it was my pleasure to assist you with your vehicle needs. I am happy that you were satisfied with your dealership experience and I wish you luck with your new car! If you should require further assistance with anything Lexus related, please feel free to contact me at, (844) 452-5836. Dariusz Doliwa


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  • Routine Maintenance

    I service my car at Lexus of Manhattan every time that little light comes on. They always know what needs to be done on the car and they always ge...

    Dealer Response

    Good afternoon Ms. Lopez, I would like to thank you for your kind feedback. It was our pleasure to assist you with your vehicle servicing needs ...


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    I service my car at Lexus of Manhattan every time that little light comes on. They always know what needs to be done on the car and they always get the job done right.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Good afternoon Ms. Lopez, I would like to thank you for your kind feedback. It was our pleasure to assist you with your vehicle servicing needs and we are all looking forward to getting the opportunity to do so again, in the future. If you should ever feel like you require assistance with your Lexus before then, please feel free to reach me at, (844) 379-8125 Carmine Pennella Service Manager


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  • One of a kind

    Lexus of Manhattan really knows how to deliver quality service

    Dealer Response

    Good afternoon Mr. Hossen, I would like to thank you for your kind feedback. It was our pleasure to assist you with your vehicle servicing needs...


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    Lexus of Manhattan really knows how to deliver quality service

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Good afternoon Mr. Hossen, I would like to thank you for your kind feedback. It was our pleasure to assist you with your vehicle servicing needs and we are all looking forward to getting the opportunity to do so again, in the future. If you should ever feel like you require assistance with your Lexus before then, please feel free to reach me at, (844) 379-8125 Carmine Pennella Service Manager


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  • Great service

    Lexus of Manhattan did an amazing job fixing my Lexus. Thank you Lexus of Manhattan

    Dealer Response

    Good afternoon Mr. Johnson, I would like to thank you for your kind feedback. It was our pleasure to assist you with your vehicle servicing need...


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    Lexus of Manhattan did an amazing job fixing my Lexus. Thank you Lexus of Manhattan

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Good afternoon Mr. Johnson, I would like to thank you for your kind feedback. It was our pleasure to assist you with your vehicle servicing needs and we are all looking forward to getting the opportunity to do so again, in the future. If you should ever feel like you require assistance with your Lexus before then, please feel free to reach me at, (844) 379-8125 Carmine Pennella Service Manager


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