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Reviews

Average Ratings

4.9
538 lifetime reviews. Includes reviews of BMW of Manhattan from DealerRater.com
  • awesome 8th car in a row (25 years with BMW of Manhattan)
    May 18, 2017

    Rich Pettinella & Brandon Simon were exemplary!!! I have leased (8) cars in a row from BMW of Manhattan as they are a class A operation!


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    Rich Pettinella & Brandon Simon were exemplary!!! I have leased (8) cars in a row from BMW of Manhattan as they are a class A operation!

    Does recommend this dealer

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  • Genuinely friendly, and no BS
    May 13, 2017

    Phil was a great help, going out of his way to make the purchase experience as easy as possible. He had great product knowledge and was practical...


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    Phil was a great help, going out of his way to make the purchase experience as easy as possible. He had great product knowledge and was practical with his advice, and no nonsense.

    Does recommend this dealer

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  • Efficient, professional.
    May 13, 2017

    My salesman, Brandon Simon, was a pleasure to deal with. He was thorough yet efficient and fair. While past experiences with the actual paperwork...


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    My salesman, Brandon Simon, was a pleasure to deal with. He was thorough yet efficient and fair. While past experiences with the actual paperwork and pick-up process (both BMW and other brands) were often met with delays and last minute glitches, the process with this car was smooth, quick, and easy. Well done.

    Does recommend this dealer

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  • Great experience - very smooth
    May 12, 2017

    Brandon helped make things go very smoothly and even had some better news for me after I had already agreed to everything Will definitely be back !


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    Brandon helped make things go very smoothly and even had some better news for me after I had already agreed to everything Will definitely be back !

    Does recommend this dealer

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  • Efficient, Knowledable, Pleasure to work with
    May 8, 2017

    Brandon was exceptional in the purchase experience. He was not pushy, he offered guidance where needed. He was extremely responsive via email or...


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    Brandon was exceptional in the purchase experience. He was not pushy, he offered guidance where needed. He was extremely responsive via email or phone. The entire process was seamless.

    Does recommend this dealer

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  • Very professional and easy to work with
    May 3, 2017

    Everything was done with ease.Brandon kept me informed and I was very pleased with the service and the Tutorial and follow up. Always pleased wit...


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    Everything was done with ease.Brandon kept me informed and I was very pleased with the service and the Tutorial and follow up. Always pleased with this dealership and it's people.

    Does recommend this dealer

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  • Great Job with Lease Buyout!
    May 2, 2017

    My first time working with the sales department at BMW Manhattan. I worked with Phil Salazar on my lease buyout. Efficient, friendly, knowledgeabl...


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    My first time working with the sales department at BMW Manhattan. I worked with Phil Salazar on my lease buyout. Efficient, friendly, knowledgeable. Very easy and I just wanted to know my options once I understood buyout amount. That's exactly what Phil did. Arranged a time that worked for me which very nice on his part since I work hours that don't allow me to arrive before 6p. I didn't feel hassled at all for anything more than what I wanted - which was take care of my lease. Great job !

    Does recommend this dealer

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  • Good experience all around
    May 1, 2017

    I worked with Tom Twomey and Phil Salazar to lease my current car and it was very easy. Definitely recommend - process was very straightforward an...


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    I worked with Tom Twomey and Phil Salazar to lease my current car and it was very easy. Definitely recommend - process was very straightforward and reasonable.

    Does recommend this dealer

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  • The Ultimate Buying Experience at BMW of Manhattan!!!
    April 26, 2017

    It is only fitting that I had the Ultimate Buying Experience buying the Ultimate driving machine! Joe Marra, the CPO (Certified Pre-Owned) manage...


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    It is only fitting that I had the Ultimate Buying Experience buying the Ultimate driving machine! Joe Marra, the CPO (Certified Pre-Owned) manager and Rudi Pagano, my Sales Consultant, were phenomenal! I purchased a CPO 750Li Xdrive and could not be happier- the car is silly fun to drive. I live in the Philadelphia area and traveled over 2 hours to buy my car from Rudi and Joe, and it was worth every second! The reason I was so pleased with my buying experience with Joe and Rudi revolves around three things: 1) Price; 2) Quality; and 3) Trust 1) Price - Rudi helped me find the exact car I was looking for! I asked him to make me his best offer from the start, which he did, and it was better than any other place in the USA-not once did we haggle over price, yet when I told a local BMW dealer the price and model I did buy, he said, "that is an awesome deal, if you see a car like that, for that price, take it, that doesn't come around very often!" Needless to say, I took it, and never looked back. 2) Quality - The condition of the car I purchased is unbelievable! It is in "Like New" condition! Bottom line, you would not be able to tell the difference-inside or out between this car and a new car, that is how well they prepared the car for sale! 3) Trust - In the military, I learned CHARACTER is "doing what should be done when nobody else is looking! When only you will know what you have done and still do the right thing" Joe and Rudi demonstrated GREAT CHARACTER and immediately established a great deal of TRUST with me. One example of this is after the paperwork was signed, I was walking out the door and I noticed an issue with the car that I missed beforehand-not a big issue, but one I wasn't happy with, and that Joe and Rudi didn't need to do anything about. Joe said, "Wayne, our #1 goal is for you to be a happy customer, bring the car back in and we will fix it!" And they did! If you are looking for a CPO BMW, I highly recommend going to BMW of Manhattan-you will not be disappointed! Wayne

    Does recommend this dealer

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  • Seamless and efficient
    April 26, 2017

    End to end it was great. Brandon in sales, the "Genius" who walked me through the new features. The Autovin provider that conducted final inspect...


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    End to end it was great. Brandon in sales, the "Genius" who walked me through the new features. The Autovin provider that conducted final inspection did not have s lit if flexibility on dates. That is only improvement opportunity I see.

    Does recommend this dealer

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