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Mercedes-Benz Manhattan, Inc. / smart center Manhattan

Rectangle 48
Sales 9:00 AM - 7:00 PM
Service 7:00 AM - 7:00 PM

Mercedes-Benz Manhattan, Inc. / smart center Manhattan Hours

Sales

Monday

9:00 AM - 7:00 PM

Tuesday

9:00 AM - 7:00 PM

Wednesday

9:00 AM - 7:00 PM

Thursday

9:00 AM - 7:00 PM

Friday

9:00 AM - 7:00 PM

Saturday

9:00 AM - 5:00 PM

Sunday

11:00 AM - 4:00 PM

Service

Monday

7:00 AM - 7:00 PM

Tuesday

7:00 AM - 7:00 PM

Wednesday

7:00 AM - 7:00 PM

Thursday

7:00 AM - 7:00 PM

Friday

7:00 AM - 7:00 PM

Saturday

9:00 AM - 5:00 PM

Sunday

11:00 AM - 4:00 PM

About Our Dealership

Dealer on Cars.com since May 2004

Our flagship location, located at 770 11th Avenue (between 53rd & 54th Streets), is a 330,000 sq.ft state-of-the-art experience center that is the cornerstone of our Manhattan operations. We are ideally located to serve the needs of all New Yorkers and beyond.

...



We invite you to discover some of the most exceptional values on our selection of new and Pre-owned Mercedes-Benz vehicles. In addition to these great opportunities, you will also receive exclusive benefits and entitlements as part of "The Mercedes-Benz Manhattan Experience". Come visit us today. A Mercedes-Benz has never been more affordable.
Drive in. Be spoiled.

"The Best or Nothing"

Service

Tire Rotation

$85

Oil, Filter Change

$180 and up*

Wheel Alignment (4WD)

$220

Car Wash

Complimentary

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.7 out of 5 4.7
206 lifetime reviews. Includes reviews of Mercedes-Benz Manhattan, Inc. / smart center Manhattan from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    November 7, 2018

    This was an easy and pleasant transaction. Everyone was helpful and friendly. We were treated fairly and honestly. I would recommend Gregory to anyone... looking to buy a MB thank you.

    5.0 out of 5
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    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Gregory Gazzola

    Sales Consultant

    (5.0) 24 reviews

  • 5.0 out of 5
    October 31, 2018

    Mercedes Benz - Manhattan knows what "you are joining a family" when you do business with them. This is my second time leasing with MB- Manhattan and... both of my experiences have been exceptional. My salesperson Daniel Lehrer who was out on sick leave left me in the capable hands of Harald Adler. I felt very comfortable with the team of Harald Adler and Scott Malise, Sales Manager. I must admit I am not an easy sell and I do my leg work..However, Scott has gotten o know me and deals with me direct no BS!. I thought I wanted to downsize my E class to a C class for my next lease. However, I truly didn't want to. My team knew. that I truly wanted an E Class, and they made it happen. I am happy and so grateful to "My Guys" for knowing their customers and giving them what they want. These guys really get to know their customers so they can take care of them properly! Daniel who is out ill, kept in touch with me through the process to ensure that I was being taken care of at MB-Manhattan.... I picked up my 2019 E300 yesterday and loving it! Thank you Daniel Lehrer, Harald Adler and my main man Scott Malise....Smooches. I could never see myself going to another dealership. So, if you are looking for "personal, hand's on attention". Go to MB-Manhattan ask for ..you know! The Guys!. Tell em Sherrill sent you!!!

    5.0 out of 5
    Customer Service
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    Friendliness
    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Scott Malise

    New Car Sales Manager

    (4.9) 17 reviews

    Harald Adler

    Sales Consultant

    (4.2) 5 reviews

    Daniel Lehrer

    Sales Consultant

    NOT RATED

  • July 16, 2015

    My husband and I came to Mercedes Benz Manhattan with high expectations. We wanted to purchase a 2015 C63 AMG Sport. We were fortunate enough to work with... John Hart who is exceptional. He always made the experience extremely personal and always made sure we were happy. He really spent the time to get to know us and what our expectations were. We wanted a White Exterior, with a Red Interior with Carbon Fiber, and John was able to get us exactly the car we were looking for. This was our first car together, and the Mercedes Benz team really made it a special memory for my husband and I. They took the time to unveil the car to my husband and I. This has been the best dealership I have worked with in terms of purchasing a new car. John always made himself available to answer every question we had. The dealership itself is one of a kind, and it's worth going there. They even spent a good hour teaching me all the new technology in the car instead of pushing my questions to the drivers manual; it was really impressive and personal. I highly recommend purchasing the car there, and working with John Hart. I'm looking forward to the next car purchase in a few years :-)

    5.0 out of 5
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    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 4.8 out of 5
    October 30, 2018

    Patrick and his team is the reason I keep coming back. After picking up my 4th Mercedes, 3rd from MB of Manhattan, the car had some minor issues. Patrick... and his team were great in resolving these issues and delivering a quality product. I highly recommend this Dealership, service and sales.

    5.0 out of 5
    Customer Service
    5.0 out of 5
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    5.0 out of 5
    Friendliness
    4.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Patrick Hunter

    New and Pre-Owned Sales manager

    (4.4) 14 reviews

    Louis Shapiro

    Sales Consultant

    NOT RATED

    Sheik Nabijian

    Sales development and performance manager

    NOT RATED

  • 5.0 out of 5
    October 26, 2018

    I recently purchased a Pre-Owned 2015 C-Class from Mercedes of Manhattan and I would say the service was exceptional! John Ademaj was very pleasant and... helpful and I could tell that he wanted to make it a pleasant experience for me. I made a offer for the vehicle and I received a call from John the next day letting me know we have a deal. I drove from VA to NY and drove the car home the same day. I was in and out of the dealership within 2 hours. John has went above and beyond to answer my questions and concerns. Thank you John!

    5.0 out of 5
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    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    John Ademaj

    Sales Consultant

    (5.0) 7 reviews

  • 5.0 out of 5
    October 25, 2018

    I just want to say I bought two cars from Mercedes-Benz in Manhattan it was the best experience a person can have buying a car my sales Lady was Judy piperno... and her manager was Patrick hunter two people that went out of their way to make my dream come true I just want to say thank you very much

    5.0 out of 5
    Customer Service
    5.0 out of 5
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    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Patrick Hunter

    New and Pre-Owned Sales manager

    (4.4) 14 reviews

    Judy Piperno

    Sales Consultant

    NOT RATED

  • 5.0 out of 5
    October 25, 2018

    The experience is exceptional. Time was always on my side. John and his Management team made my G-Wagon Buying experience memorable. They stand behind... their product and even after the fact. Just a simple thanks.

    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    John Ademaj

    Sales Consultant

    (5.0) 7 reviews

    Scott Malise

    New Car Sales Manager

    (4.9) 17 reviews

    Patrick Hunter

    New and Pre-Owned Sales manager

    (4.4) 14 reviews

    Tom Shanley

    General Sales Manager

    NOT RATED

    Anthony La Spada

    Fleet Operations and Retail Development Specialist

    NOT RATED

  • 4.6 out of 5
    October 25, 2018

    I had a great experience with this dealership. Both Patrick Hunter and Judy Piperno were fantastic in helping me find a new E-class car. The team here... are very helpful.

    5.0 out of 5
    Customer Service
    4.0 out of 5
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    4.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Patrick Hunter

    New and Pre-Owned Sales manager

    (4.4) 14 reviews

    Judy Piperno

    Sales Consultant

    NOT RATED

  • 4.4 out of 5
    October 25, 2018

    Patrick and Judy promised me to solve the problem and we should meet tomorrow to find the suitable solution for the problem I have. I would like to thank... Patrick and Judy for their attention

    5.0 out of 5
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    5.0 out of 5
    Pricing
    4.0 out of 5
    Overall Experience
    Does recommend this dealer
    Came in for service or repair
    0 people out of 0 found this review helpful. Did you?
    Mercedes-Benz Manhattan

    Hello Nabil. It was brought to our attention that Judy spoke with you via telephone this afternoon to iron out your concerns and that you are satisfie...d. If you should have any additional questions, please reach out to Judy directly.

  • 1.0 out of 5
    October 22, 2018

    Bait and Switch sales tactics. Stay away from this dealer. I ordered a brand new GLC 300. Dealer never placed the order with the factory and 3 months... later tried to sell me a different car with fewer options for the same price. Never apologized. Numerous calls to management were ignored. Getting a refund of the deposit was a hassle.

    1.0 out of 5
    Customer Service
    1.0 out of 5
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    1.0 out of 5
    Friendliness
    1.0 out of 5
    Pricing
    1.0 out of 5
    Overall Experience
    Does not recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Mercedes-Benz Manhattan

    Hello Michael. This is certainly not the experience we strive to provide at Mercedes-Benz Manhattan, and we'd love the opportunity to address your con...cerns, via telephone. Please visit mbmanhattan.com/contact-us and provide your contact number so that a member of our Sales Management Team may give you a call.


    Worked with:
    Patrick Hunter

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    Stephen Ackerman

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