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I am lucky enough to working with a product that I truly believe in! Working for Mercedes Benz Manhattan has always been a goal for me and to work for the only factory store in the United States has been life changing ! look forward to building relationships that will last.","emailTxt":"nicholas.nasta@mbusa.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/9301/employees/dbd672db7ea1.jpg","drDealerId":9301,"dealerEmpStartDtUtc":"1483228800","industryStartDtUtc":"1349049600","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":426479,"personPtyId":31621610,"firstName":"Robert","lastName":"Nowomiejski","titleText":"New Car Sales Consultant","shortBioText":"I've been with Mercedes-Benz Since 2004 and worked in the auto industry since 1994. I aim to provide my clients with the highest level of customer experience throughout their car buying process. My passion for the brand and cars have kept me excited for the last 25 years. I am a active tennis player and cyclist. I appreciate the opportunity to earn your business.","emailTxt":"robert.Nowomiejski@mbusa.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/9301/employees/88c44a7d7008.jpg","drDealerId":9301,"dealerEmpStartDtUtc":"1467331200","industryStartDtUtc":"757382400","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":611771,"firstName":"Sheina","lastName":"Sepulveda","titleText":"Service Admin","emailTxt":"sheina.sepulveda@mbusa.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":9301,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":611803,"firstName":"Taran","lastName":"Guinness","titleText":"Service Advisor","emailTxt":"taran.guinness@mbusa.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/9301/employees/1689a2de8b15.jpg","drDealerId":9301,"certifiedEmployee":false,"deptDscrp":"Service"}]

Mercedes-Benz Manhattan, Inc. / smart center Manhattan

4.8 out of 5 4.8
Rectangle 48
Sales 9:00 AM - 7:00 PM
Service 7:00 AM - 7:00 PM

Mercedes-Benz Manhattan, Inc. / smart center Manhattan Hours

Sales

Monday

9:00 AM - 7:00 PM

Tuesday

9:00 AM - 7:00 PM

Wednesday

9:00 AM - 7:00 PM

Thursday

9:00 AM - 7:00 PM

Friday

9:00 AM - 7:00 PM

Saturday

9:00 AM - 5:00 PM

Sunday

11:00 AM - 4:00 PM

Service

Monday

7:00 AM - 7:00 PM

Tuesday

7:00 AM - 7:00 PM

Wednesday

7:00 AM - 7:00 PM

Thursday

7:00 AM - 7:00 PM

Friday

7:00 AM - 7:00 PM

Saturday

9:00 AM - 5:00 PM

Sunday

11:00 AM - 4:00 PM

About Our Dealership

Dealer on Cars.com since May 2004

Our flagship location, located at 770 11th Avenue (between 53rd & 54th Streets), is a 330,000 sq.ft state-of-the-art experience center that is the cornerstone of our Manhattan operations. We are ideally located to serve the needs of all New Yorkers and beyond.

...



We invite you to discover some of the most exceptional values on our selection of new and Pre-owned Mercedes-Benz vehicles. In addition to these great opportunities, you will also receive exclusive benefits and entitlements as part of "The Mercedes-Benz Manhattan Experience". Come visit us today. A Mercedes-Benz has never been more affordable.
Drive in. Be spoiled.

"The Best or Nothing"

Service

Tire Rotation

$85

Oil, Filter Change

$180 and up*

Wheel Alignment (4WD)

$220

Car Wash

Complimentary

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.8 out of 5 4.8
306 lifetime reviews. Includes reviews of Mercedes-Benz Manhattan, Inc. / smart center Manhattan from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    November 17, 2019

    The entire experience was excellent! We were greeted by Franco Savo that works in the service department. He was friendly, kind, and cordial. Franco... led us to Theresa Ingannamorte. She was extremely professional and offered her expertise to guide us throughout the purchase. Theresa led us to Gregory Gazzola. He was knowledgeable of each car that we looked at and extremely patient with us. He truly went out of his way to make sure that we were comfortable and happy with our purchase. A gentleman named Rick guided us through the paperwork making sure that we understood whatever we were signing. Finally, another gentleman named Richie explained the options in the car and answered any questions that we had. We left the dealership a happy customer!!!

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    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Gregory Gazzola

    New Car Sales Consultant

    (5.0) 51 reviews

    Franco Savo

    Service Advisor

    NOT RATED

  • 5.0 out of 5
    November 16, 2019

    Life is too complicated give yourself a stress free moment Mercedes its support services Gregory gazzola Is all you need Can't thank him and a shout... out to the finance people Scott malaise Best Steven lamm mc Clinical professor of medicine New York university

    5.0 out of 5
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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Gregory Gazzola

    New Car Sales Consultant

    (5.0) 51 reviews

    Scott Malise

    New Car Sales Manager

    (5.0) 33 reviews

  • July 16, 2015

    My husband and I came to Mercedes Benz Manhattan with high expectations. We wanted to purchase a 2015 C63 AMG Sport. We were fortunate enough to work with... John Hart who is exceptional. He always made the experience extremely personal and always made sure we were happy. He really spent the time to get to know us and what our expectations were. We wanted a White Exterior, with a Red Interior with Carbon Fiber, and John was able to get us exactly the car we were looking for. This was our first car together, and the Mercedes Benz team really made it a special memory for my husband and I. They took the time to unveil the car to my husband and I. This has been the best dealership I have worked with in terms of purchasing a new car. John always made himself available to answer every question we had. The dealership itself is one of a kind, and it's worth going there. They even spent a good hour teaching me all the new technology in the car instead of pushing my questions to the drivers manual; it was really impressive and personal. I highly recommend purchasing the car there, and working with John Hart. I'm looking forward to the next car purchase in a few years :-)

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    November 14, 2019

    James is one of the best salesman I have ever dealt with very professional and straight forward guy.and knows his product knowledge very well.

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    James Park

    New Car Sales Consultant

    NOT RATED

  • 5.0 out of 5
    November 14, 2019

    The team of Franco Quartuccio and Greg Gazzola are simply awesome. We will continue to own Mercedes products because of them! Our latest acquisition... is a 2019 SLC AMG 43. Service team and finance teams are awesome.

    5.0 out of 5
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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Gregory Gazzola

    New Car Sales Consultant

    (5.0) 51 reviews

    Scott Malise

    New Car Sales Manager

    (5.0) 33 reviews

    Patrick Hunter

    New and Pre-Owned Sales manager

    (4.6) 24 reviews

    Franco Quartuccio

    New Car Sales Consultant

    NOT RATED

    Alex Villanueva

    Service Advisor

    NOT RATED

    Kaitlin Sweeney

    Service Advisor

    NOT RATED

    Octavio Otiniano

    Service Advisor

    NOT RATED

    Sebastian Wroblewski

    Service Advisor

    NOT RATED

  • 4.0 out of 5
    November 3, 2019

    Good and looks neat. Is it still available for sale

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    November 1, 2019

    This is my 2nd Mercedes Vehicle... however, it was my first experience with Gregory Gazzola and Scott Malise... I could not have worked with a better Team.... I connected with Gregory earlier this year and he walked me through several processes until we reached the finish-line! It's a connection that will continue to live on because Mercedes-Benz Manhattan isn't just a Dealership, they are now my extended family.

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Gregory Gazzola

    New Car Sales Consultant

    (5.0) 51 reviews

    Scott Malise

    New Car Sales Manager

    (5.0) 33 reviews

  • 5.0 out of 5
    October 31, 2019

    Greg Gonzolla and Patrick Hunter were just a pleasure to work with. They helped me find the best option for myself and gave me an incredible deal on it.... Do not use any other car company. Go right to the MVP's. !!! I accidentally left some other keys on the keychain and they already overnighted them back to me. You don't know service until you deal with them and Manhattan Mercedes

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Gregory Gazzola

    New Car Sales Consultant

    (5.0) 51 reviews

    Patrick Hunter

    New and Pre-Owned Sales manager

    (4.6) 24 reviews

  • 5.0 out of 5
    October 29, 2019

    Happily Kevin Fox was our sales associate for the past 12+ years. Therefore we were reluctant moving forward without him. We reached out to Matt Gesek... who we have worked with in service since our early days at Mercedes. We trust Matt completely and respect his judgement fully. Thank you Matt for all you do. He recommended we proceed with Gregory Gazzola on securing our next car. The process was a great experience. Greg was a delight and aimed to accommodate us fully with ease and professionalism. He had Kevin's big shoes to fill and he did so. He brought Patrick Hunter and Scott Malise into the picture to join our team and we moved forward with confidence and excitement. We felt more like family than a sale. We continue after all these years to be Happy Mercedes clients! Thank you everyone and Bravo

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Gregory Gazzola

    New Car Sales Consultant

    (5.0) 51 reviews

    Scott Malise

    New Car Sales Manager

    (5.0) 33 reviews

    Patrick Hunter

    New and Pre-Owned Sales manager

    (4.6) 24 reviews

  • 5.0 out of 5
    October 21, 2019

    I shopped for my first Mercedes-Benz at dealerships in the New York metropolitan area, but Mercedes-Benz Manhattan is uniquely positioned to provide all... a customer needs to select, lease, purchase, finance, and eventually service their new cars. It is the only Mercedes dealership in the country that is factory-owned by Mercedes-Benz U.S.A. The sales team is among the most technically adept and professional I've encountered. Standing out is John Hart. John is a seasoned pro who looks to the long game to create a durable, professional relationship that will result in his clients' repeated business over years to come. He's honest, helpful, he returns your calls and answers all your questions. He makes sure you have everything necessary to be comfortable and confident with your acquisition and that your overall experience meets your best expectations right out of the gate. This will be my first Mercedes, but I'll definitely look to John when I buy my next one.

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    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    John Hart

    New Car Sales Consultant

    (5.0) 45 reviews

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