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Sales 9:00 AM - 6:00 PM
Service 8:00 AM - 4:30 PM
Mon 9:00 AM - 6:00 PM
Tue 9:00 AM - 6:00 PM
Wed 9:00 AM - 6:00 PM
Thu 9:00 AM - 6:00 PM
Fri 9:00 AM - 6:00 PM
Sat 9:00 AM - 6:00 PM
Sun 10:00 AM - 6:00 PM
Mon Closed
Tue 8:00 AM - 4:30 PM
Wed 8:30 AM - 4:30 PM
Thu 8:30 AM - 4:30 PM
Fri 8:30 AM - 4:30 PM
Sat 8:30 AM - 4:30 PM
Sun Closed

Reviews

4.0
Average based on 16 reviews
  • Car not as described, poor customer service

    It's unfortunate that I didn't come here first and read the reviews of this dealer, for I could have saved myself a real headache and a lot of tim...


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    It's unfortunate that I didn't come here first and read the reviews of this dealer, for I could have saved myself a real headache and a lot of time. Perhaps I can save you some. I bought a 2002 Jetta TDI in March of 2016, and though I was reluctant to buy a car over the Internet, a friend had a good experience with them about 3 years ago (though her parents were able to come out and see the car first). The problems became apparent as soon as I got the car, which I had shipped to me. The gasket for the sunroof had partially peeled away from the glass so that when you closed the roof, the gasket caught on a piece of the frame and it wouldn't seal properly. This left a 1/2" gap across the front of the sunroof, which explained all of the condensation inside the car when I got it. The dealer price for this repair was more than $1,000 (fortunately, I found a local mechanic who was able to do it less expensively). TDI Motors claimed that the glass had slipped in transport and merely needed to be adjusted, which 3 local mechanics here vehemently disputed. They denied any responsibility. Not all of the items pictured in the ad for the car were included either. The car arrived without the rear floor mats in the picture, and the VW bolt covers on the wheels were missing their logos. It's clear they used some that were intact for the pictures and then threw on some others that didn't look so nice. They assured me that the mats and covers would be sent later (and that the covers were on back order from VW), but I have yet to see anything. After a couple of email exchanges and phone calls, TDI Motors simply stopped responding to me. They won't stand behind anything they sell, which is consistent with the other posts here. If you find a car of theirs you like, my advice would be to make sure you can see it in person before purchasing, and if you have it inspected, avoid Zahntech, who should have caught the sunroof issue but didn't. But perhaps your best option would be to simply avoid this place.

    Shopped for a used car
    Does not recommend this dealer
    Did make a purchase
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  • Great car buying experience! Tdi experts!

    My husband and I have been looking at Vw diesels for awhile. It always seemed like Tdi motors had the best selection and since they are experts in...


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    My husband and I have been looking at Vw diesels for awhile. It always seemed like Tdi motors had the best selection and since they are experts in tdis, we decided to give them a call. I talked to Susan who was extremely knowledgable about diesels. Much more so than the vw dealer we had visited previously. We wanted a Jetta sport wagen and they had plenty to choose from. We arrived at the dealership expecting the typical "car lot" but we were pleasantly surprised that this was not the case. They are located in an office/warehouse and there are no salespeople lurking around. We had a great experience and it was the most pressure free car buying experience we have ever had. We picked out our sport wagen and were able to get a great rate on a loan from them. The next day in my way to drop off the kids at school, the check engine light came on. I was a little worried since used cars are as is but when I called Susan, she told me no problem, come over anytime and well scan the car. I did and it turned out to be the oxygen sensor. They replaced on the spot at NO CHARGE to me! Such great customer service! I have had the car for a few months now and I just love it. We have been averaging 42mpg. I love the way the Jetta drives and the wagon is so useful. I am very happy with our decision to purchase at Tdi motors and I would highly recommend them to anyone seeking a Tdi.

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
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  • Awesome car awesome experience!!

    Awesome company awesome car. Love the no hassle no pressure environment. Susan is great!!


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    Awesome company awesome car. Love the no hassle no pressure environment. Susan is great!!

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
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About Our Dealership

Dealer on Cars.com since April 2013

We specialize in Volkswagen tdi diesel vehicles that are biodiesel ready and Clean Diesels. We can obtain any diesel vehicle that our clients are looking for. All of our vehicles are carfax certified and many of them are one owner vehicles. All of of our cars are inspected & certified by our diesel technicians. We service our vehicles thoroughly and strive to offer the highest quality pre-owned vehicles possible. We offer financing and extended warranties.

We are an internet based dealership and we sell over 50% of our vehicles to out of state clients. We ship nationwide and offer Airport pickup.

"Specializing in Diesels and Hybrids!"