Newport Chevrolet Buick GMC

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Reviews

Average Ratings

4.3
47 lifetime reviews.
  • Great Service

    I had a great experience with the service dept @ Newport Chevrolet. Shawn was very helpful and informative... even stayed around until I was able ...


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    I had a great experience with the service dept @ Newport Chevrolet. Shawn was very helpful and informative... even stayed around until I was able to get there to pick my car up. Everyone that I spoke to on the phone (Lori and the receptionist with the southern accent) were always pleasant. Thank you for making this stressful time in my life a little bit easier. (When ready to get a new car I will be purchasing there, but I'm not ready yet) :)

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Great place

    The complete staff that I met was fun and very personable while still being professional. If you're looking for a great deal and great people you...

    Dealer Response

    Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the Newport Chevrolet Buick GMC commitment to customer ...


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    The complete staff that I met was fun and very personable while still being professional. If you're looking for a great deal and great people you should purchase your vehicle here.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the Newport Chevrolet Buick GMC commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Sincerely, Dave Gifford - GM, dgifford@newportchevrolet.com


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  • Great service

    Great, I have recommended Ralph Farnsworth many times. This is my second time leasing. Good experience. I think I have twenty words but I am happy.

    Dealer Response

    Ellen - Congratulations on your new purchase! It's delightful to know that Ralph was able to provide you with such a pleasant experience. Thank yo...


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    Great, I have recommended Ralph Farnsworth many times. This is my second time leasing. Good experience. I think I have twenty words but I am happy.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Ellen - Congratulations on your new purchase! It's delightful to know that Ralph was able to provide you with such a pleasant experience. Thank you for taking the time to write this outstanding review. We look very forward to seeing you again in the future! Sincerely, Dave Gifford - GM, dgifford@newportchevrolet.com


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  • Friendly dealership

    The salesman was great and met my needs and deal. He didn't insult my intelligence. But it also shouldn't have taken a big run around by managemen...

    Dealer Response

    James - It was not our intention to give you the run around, and I apologize if that is how it seemed. I want you to know that it is our priority ...


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    The salesman was great and met my needs and deal. He didn't insult my intelligence. But it also shouldn't have taken a big run around by management to acquire this. I renounced what I could afford and the first deal was too high. If I got the deal I was looking for in the end then it shouldn't have taken a bunch of haggling to achieve this. It should have been a flat out yes or no in the beginning.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    James - It was not our intention to give you the run around, and I apologize if that is how it seemed. I want you to know that it is our priority to satisfy every customer that enters our dealership. If you would like to discuss your experience further or if you have any questions about your car, please do not hesitate to contact me directly. Sincerely, Dave Gifford - GM, dgifford@newportchevrolet.com


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  • Great service, friendly sales staff.

    It was easy. The truck was delivered to my home, and the salesman was a pleasure to do business with.

    Dealer Response

    Kevin, thank you for leaving us your positive feedback and great five-star rating. Please let us know if we an assist you with anything else autom...


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    It was easy. The truck was delivered to my home, and the salesman was a pleasure to do business with.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Kevin, thank you for leaving us your positive feedback and great five-star rating. Please let us know if we an assist you with anything else automotive related. Sincerely, Dave Gifford - GM, dgifford@newportchevrolet.com


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  • Buying a car

    Matt Natore was very helpful and listened to my needs. Everyone I came in contact with was freindly and pleasant.

    Dealer Response

    Stephanie - Thank you so much for taking the time to write this review! Matt is great with people and focuses on what the customers' needs are. He...


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    Matt Natore was very helpful and listened to my needs. Everyone I came in contact with was freindly and pleasant.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Stephanie - Thank you so much for taking the time to write this review! Matt is great with people and focuses on what the customers' needs are. He will be pleased to hear about your positive experience. If you have any questions, please come back in to visit! Sincerely, Dave Gifford - GM, dgifford@newportchevrolet.com


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  • Great service

    The salesman was very friendly and knowledgeable, addresses all of our concerns and made the transaction very easy. I would definitely recommend t...

    Dealer Response

    Petroula - Your kind words and fantastic feedback are greatly appreciated! At Newport Chevrolet Buick GMC, we strive to address every concern. Tha...


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    The salesman was very friendly and knowledgeable, addresses all of our concerns and made the transaction very easy. I would definitely recommend this dealership to friends and family.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Petroula - Your kind words and fantastic feedback are greatly appreciated! At Newport Chevrolet Buick GMC, we strive to address every concern. Thank you for your recommendations; we look forward to working with you, your family, and your friends in the future. Sincerely, Dave Gifford - GM, dgifford@newportchevrolet.com


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  • Great service.

    The service department knows me fairly well but has treated me great from day one. I wouldn't bring my vehicles any where else period. They always...

    Dealer Response

    Adam - Thank you for your outstanding rating of our service department. We appreciate the opportunity to service your vehicle needs and look forwa...


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    The service department knows me fairly well but has treated me great from day one. I wouldn't bring my vehicles any where else period. They always go out of there way to help me wether I need to borrow a vehicle or just have questions. 100% satisfied!

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Adam - Thank you for your outstanding rating of our service department. We appreciate the opportunity to service your vehicle needs and look forward to doing so in the future. Thanks for taking the time to write the review. It really matters to our dealership! Sincerely, Dave Gifford - GM, dgifford@newportchevrolet.com


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  • Issue with a 2015 Chevy Trax

    Andrew and Ralph at Newport Chevy in Newport NH was very helpful in getting me a loaner car at the last minute.

    Dealer Response

    Darleen - Thank you for leaving us this great review. I am very happy to hear that Andrew and Ralph could be so helpful in getting you a loaner ca...


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    Andrew and Ralph at Newport Chevy in Newport NH was very helpful in getting me a loaner car at the last minute.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Darleen - Thank you for leaving us this great review. I am very happy to hear that Andrew and Ralph could be so helpful in getting you a loaner car. We look forward to seeing you back again in the future! Take care. Sincerely, Dave Gifford - GM, dgifford@newportchevrolet.com


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  • Bad Dealer Update

    I had written a review on January 4th about a 2015 GMC SLE being sold out from under me. I am happy to report that Dave Gifford and Ralph Farnswo...

    Dealer Response

    David - Congratulations on your 2014 Crew Cab! Thank you for taking the time to share your thoughts with us. We are dedicated to our customers and...


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    I had written a review on January 4th about a 2015 GMC SLE being sold out from under me. I am happy to report that Dave Gifford and Ralph Farnsworth went above and beyond to make it up to me. I ended up getting a 2014 Crew Cab, Chevrolet. I spent a bit more money but I received a vehicle with less miles and the crew cab version. So overall I am very happy. Dave personally worked with me, when they were extremely busy, to make sure I was happy. Therefore, I would recommend this dealer, especially Ralph Farnsworth as a salesman.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    David - Congratulations on your 2014 Crew Cab! Thank you for taking the time to share your thoughts with us. We are dedicated to our customers and it is important we do everything in our power to ensure they drive away happy. Please let us know how we may be able to help next! Sincerely, Dave Gifford - GM, dgifford@newportchevrolet.com


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