Hertz Car Sales Crystal Lake Hours
Welcome to Hertz Car Sales Crystal Lake proudly serving the Chicagoland area! Hertz Car Sales has simplified the used ca
r buying experience by eliminating the middleman and protecting you from the haggle process. By reducing these costs we have been able to transfer the savings and offer high-quality, well equipped used cars at great prices. All vehicles are Hertz Certified Pre-Owned with a 12mo/12,000 mi Warranty.
"A Better Way to Buy Used Cars!"
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Great dealership. Was my first car buying experience on my own. Jason was very friendly and helped me find the car I wanted. Wasn't pushy like you would... expect car salesmen to be. They work with you to get you a monthly rate you can afford. I was nervous at first but after meeting Jason I felt at ease (: Very easy process and I'm very happy with my new car (: (:
I purchased a used car last week my car broke down and had no way to get to work and have no money went on line did a application and was approved. I was... so excited to pick up my car till I got home and noticed that my tail light was out and that my bumper was not attached. I called the dealer and spoke wit doug who told me to bring the car back. I drove 45 minutes to see doug for that day to be a waste went back the following week to bring my car to Jeff's mechanic which that was a 45 minute waste he couldn't fix the bumper. I went back home waiting on a call which I never recieved I called back and Rick told me Jeff was out do to a situation with family I called back 4 days later Rick answered to only tell me that he will speak with doug and that he will call me back guess what still no phone call this is ridiculous thier so nice to take your money, But the truth is they dont care thier just out for your money. I will never purchase from this location our business again and I will not recommend any of my friends and family. I Plane on sending a report to the better business bureau.
Thank you for your review. We apologize for this experience and we assure you this is not our standard. Can you please email us at help@hertzcustomerc...are.com with your contact information, VIN number, and location of vehicle purchased, so we may investigate your concerns and improve our services.
I purchased my first new car through Marty Gerdisch and continued through the process with Tim and Doug. The guys helped explain everything clearly and... thoroughly, being that it was my first time buying a new car. I could not have had a better experience with the guys at Hertz. I love the Chevy Sonic and wish the guys their all the best of luck. Thank you!
Needed to purchase a newer used car for my daughter. We had a very good purchase experience with our sales person Jason and the rest of the staff. No... pressure and the pricing is below KBB. Hertz Car Sales in Crystal Lake is a new found gem for me. They will now be considered for any future car needs.
Our prices at all locations are upfront to create a haggle-free, comfortable environment. Thank you for taking the time to leave this great review, He...nry. We hope you'll keep us in mind if you're ever in the market again.
These people should be given a purple heart award for care and understanding of their customers. They take pride in helping and finding ways to get you... driving and approved. They have truly shown to go the extra mile
Thank you for your 5-star review, Darryl.
Excellent car buying experience at Crystal Lake Hertz car sales! Marty and colleagues are sincere and helpful. I didn't feel that I had to watch out for... hidden tricks and tactics. Overall it was a very nice car buying experience. Definitely recommend to anybody who is looking for gently-used good-quality car.
I had a great experience and will definitely be going back for the next car!
Great experience. Nice cars at a reasonable price. No haggling makes it easy. Everyone was friendly and helpful. Muchas Gracias Marty Gerdisch.
A+ to Marty Gerdisch and the staff at Hertz Car Sales. Everyone was exceptionally helpful, knowledgeable and Marty in particular went the extra mile in... every facet of my car buying journey (which stretched about a week). The facility is small, thus the 4 stars vs. 5, but it's a bright, cheerful office. This next comment is not about the Lake In The Hills office... just a few notes on the Rent2Buy program. I did get my Sonic through the Rent2Buy program, which I had not experienced before. More vehicles are available for your consideration that way than "what's on the lot", and the color/model of car I wanted was brought in from another location for me to test drive. I had no idea how the system worked prior to this, and I found the program a little confusing... at least cause for a little anxiety. Some information was submitted online, but other times I was talking directly to the staff in Lake In the Hills. Some information did not get shared correctly (submitted info online, but the Lake in the Hills office didn't get everything as I'd submitted). I wasn't always clear on "next steps", wondering who was supposed to contact me or if I was supposed to contact someone else. (Maybe that's just my corporate mentality of needing an immediate response taking over). You just have to be a little more patient if you go that route. Also, with the Rent2Buy program, you are buying "as is" without the Hertz Certified Inspection. Therefore, it's a good idea to have your own mechanic look at the vehicle before you commit to purchase (you have a 3 day rental, so you have time. However, if you decide NOT to take the car after the 3 days, you owe the cost of rental). I learned that I'll need a new set of tires due to wear, so I'm glad that wasn't a surprise after I bought the car. Now that I KNOW how the program works, I'm sure my next car buying experience will roll a lot smoother. Overall though, I loved buying through the Hertz program. Their no haggle prices cannot be beat, and believe me, I shopped around. As mentioned, Marty, Tim (finance) and the team are excellent. I have no doubt we will purchase from Hertz again.
Great experience. Nice cars at a reasonable price. No haggling makes it easy. Everyone was friendly and helpful.