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Reviews

Average Ratings

4.7
599 lifetime reviews. Includes reviews of Atkinson Toyota South Dallas from DealerRater.com
  • Reginald C. Smith

    I frequent Orr Toyota often and they treat me with class each time. The service department is the best. My Toyota rides Great and when i need repa...


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    I frequent Orr Toyota often and they treat me with class each time. The service department is the best. My Toyota rides Great and when i need repairs or maintenance, i go to Orr Toyota. ;)

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • 10,000 Service
    April 25, 2017

    Tamika was very pleasant when I came in for service, Gerald is my usual point of contact, but in his absence she was absolutely attentive to me. M...


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    Tamika was very pleasant when I came in for service, Gerald is my usual point of contact, but in his absence she was absolutely attentive to me. My check in process went quick and easy. It makes a difference when you have someone to fill in and is just as pleasant

    Does recommend this dealer
    Came in for service or repair

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  • OUTSTANDING SERVICE
    April 21, 2017

    As soon as I pulled in a tech introduced himself and asked my name and if I had an appointment as soon as he located my name on his iPad he opened...


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    As soon as I pulled in a tech introduced himself and asked my name and if I had an appointment as soon as he located my name on his iPad he opened my door and offered me coffee or water. He then advised me how long my wait time would be and walked me over to the waiting room. Once my car was completed he came over to me and walked me to my car. Waiting for me in my cup holder was a cold bottle of water. Absolutely professional and over the top service!

    Does recommend this dealer
    Came in for service or repair

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  • Service was excellent.
    April 19, 2017

    David Ezell was on point in delivering great service and knowledge on my vehicle.Always service With Courtesy and a smile. Thanks Again Robert Sp...


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    David Ezell was on point in delivering great service and knowledge on my vehicle.Always service With Courtesy and a smile. Thanks Again Robert Spencer

    Does recommend this dealer
    Came in for service or repair

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  • Great Service
    April 19, 2017

    Customer Service is everything to me. My service experiences has been great with the Service Department each time I have come for service and tim...


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    Customer Service is everything to me. My service experiences has been great with the Service Department each time I have come for service and timely.

    Does recommend this dealer
    Came in for service or repair

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  • Steve Pugh is incredible
    April 19, 2017

    Steve showed me the best customer service. There is no way they pay him enough. Steve could not be in one of the days I came in so he had Don take...


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    Steve showed me the best customer service. There is no way they pay him enough. Steve could not be in one of the days I came in so he had Don take care of me. He did not care much about making sure I was kept informed and updated with everything going on. Steve showed me exceptional service and for him I would definitely go back.

    Does recommend this dealer
    Came in for service or repair

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  • Great Service
    April 19, 2017

    Every 5,000 miles I scheduled an appointment with Atkinson Toyota in Dallas. I always get great service. I highly recommend this fine group of s...


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    Every 5,000 miles I scheduled an appointment with Atkinson Toyota in Dallas. I always get great service. I highly recommend this fine group of service professionals to take care of your vehicle.

    Does recommend this dealer
    Came in for service or repair

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  • Best in service
    April 19, 2017

    Best dealership service experience I have ever had. Will definitely be coming back to Atkinson Toyota for all my future service needs. Give them ...


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    Best dealership service experience I have ever had. Will definitely be coming back to Atkinson Toyota for all my future service needs. Give them a try!

    Does recommend this dealer
    Came in for service or repair

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  • Grea job team Atkinson Toyota
    April 19, 2017

    Rafat was very professional and very helpful. He got me checked in and out in a great timing manner. He explained my parts and labor pricing very ...


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    Rafat was very professional and very helpful. He got me checked in and out in a great timing manner. He explained my parts and labor pricing very well, and my MPI was all good and checked. Thank you Atkinson Toyota Family.

    Does recommend this dealer
    Came in for service or repair

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  • Great Service Rep
    April 18, 2017

    Sergio G., did a phenomal job with ensuring my car was serviced. He went above and beyond to ensure I was able to use my warranty. He kept me info...


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    Sergio G., did a phenomal job with ensuring my car was serviced. He went above and beyond to ensure I was able to use my warranty. He kept me informed every step of the way. He was very attentive and patient with me, even when I had a lot of questions. If it wasn't for Sergio I would rate my service at two or a three. I was displeased that I was not told upfront that my car needed additional services. After the diagnostics test, I assumed that a full work up was done on my vehicle, however, I was told days later that there was another issue, and of course it wasn't a cheap fix. This was stressful, but thankfully Sergio was there to guide and help me.

    Does recommend this dealer
    Came in for service or repair

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