Kunes Country Chrysler Dodge Jeep Ram of Elkhorn

4.6 out of 5 4.6

Reviews

4.6 out of 5 4.6
380 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 4.0 out of 5
    November 11, 2019

    Kelly Richards and all the crew at Kunes chrysler may the whole buying a new vehicle feel enjoyable and drama free. All the people there made me feel... just like family. Keep up the great work see you again when i need a new vehicle.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Brandon Fritsch, we strive for 100 percent satisfaction, and it is great to see you had such a positive experience at Kunes Country Chrysler Dodge Je...ep Ram of Elkhorn. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

  • 5.0 out of 5
    October 28, 2019

    Purchased new Ram with the help of Jordan Lockhart(salesman) this past Saturday. Jordan was great to work with he didn't pressure us at all and took the... time to show us multiple trucks.. Everybody at the dealer was very friendly.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Augi, thank you for your kind review; we are happy to pass along your comments to the team here at Kunes Country Chrysler Dodge Jeep Ram of Elkhorn! W...e hope to be of service to you again in the future. Best wishes, Kunes Country Chrysler Dodge Jeep Ram of Elkhorn

  • August 14, 2014

    Shopping for a new SUV and decided to stop at Kunes to look at the Jeep Grand Cherokee. Joe the salesman was very helpful in showing the various options... available and the inventory available. We went for a test drive and he provided me the purchase price for the selected vehicle. There was no pressure sales. I contemplated the purchase of this vehicle and a day later went back and purchased the selected vehicle. the sale and trade in of my existing car was quick and problem free. I would recommend Kunes for a purchase of a new vehicle.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thanks for choosing Kunes Couuntry. We're glad Joe could help you find your new Jeep!

  • 5.0 out of 5
    October 8, 2019

    Bought a used GMC SIERRA with help from Don Dragonitti. Tried out couple of pick ups, eventually choose the Sierra, Don was very helpful and knowledgeable... and made my choice easier, the whole process only took two hours. Very happy with the service and would definitely recommend the Kunes dealership in Elkhorn and be sure to ask for Don.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Andrew Moya, thank you for your kind words and this wonderful review! We hope to be of service to you again in the future. Best wishes, Kunes Countr...y Chrysler Dodge Jeep Ram of Elkhorn

  • 5.0 out of 5
    September 30, 2019

    It was a great experience and Jordan and staff were so kind and helpful made it a great experience for me. They all went above and beyond.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 1.0 out of 5
    September 24, 2019

    Went in to purchase a used 2011 Camaro. Dealt with William who at first seemed great. It wasn’t until I needed service work done (which should have been... done before I left with the vehicle) that things turned south. The TPM sensor was out since I purchased the vehicle, I also wanted an oil change as an incentive William gave me 5 free oil changes. When I messaged him about a time he told me 11am was the earliest I could get in. A minute later he told me 1:40pm when I asked why he very rudely said see you tomorrow at 1:40pm. When I questioned customer service he threw in my face how he was fixing my car for free, and that he already gave me 5 free oil changes. Absolutely horrible customer service. Would not recommend dealing with William to anyone looking to purchase from kunes country elkhorn!

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Tim, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We would like to wo...rk towards a resolution, so if you are willing, please reach out to us at (262) 723-2280 to discuss this further.

  • 5.0 out of 5
    September 19, 2019

    Dealer and salesperson worked hard to make sure we were pleased with our deal and new vehicle!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you again for taking the time to let us know how we did. We hope you have a great day! If you have any further questions, please give us a call.... We're always happy to help!

  • 4.0 out of 5
    August 13, 2019

    I had a good experience with Mark, Peter, and Robert at Kunes Elkhorn. There were a few small issues along the buying process but the team did everything... to help me and get it resolved as quick as possible. So far I love my jeep and would gladly go back in the future.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Lindsey Miller, it's experiences like yours that really keep us motivated! We do hope we can be of assistance in the future. Take care!

  • 1.0 out of 5
    August 12, 2019

    This dealership misled me about the price of the car. I found later that the car could have been obtained for a considerably reduced price. They were not... knowledgeable about the operation of the car play or other electronics. The electric hybrid had many glitches. Irregularities in the charging system, the lift gate would randomly malfunction, the Car Play would malfunction. They were not able to help with car play problem. I had to figure out work arounds. Contact with Chrysler resulted in unnecessary purchase of a new iPhone as they told me in error that my phone was too old and not comparable with the system. The dealership was not helpful and would not accept return of the car. A month later I took the car to another dealership and they updated the software. Shouldn?t Kunes updated the software before they sold the car? Shouldn?t they know how the Car Play system works and explain the limitations? Make sure to hold out for a good price.

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    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Martin Poe, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We would lik...e to work towards a resolution, so if you are willing, please reach out to us at (262) 723-2280 to discuss this further.

  • 5.0 out of 5
    August 6, 2019

    Our caliper seized on the highway at the start of a long family road trip, and we limped into their dealership with a smoking hot rotor late on a Saturday... morning. Although we didn't have an appointment, they were able to squeeze us in and repair the vehicle in just a couple of hours while we waited. We were on the road and managed to salvage our first day of vacation, which would have otherwise been missed altogether. This was an amazing feat on a weekend in the middle of the day, and without an appointment. Great service and a job well done!

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Dave M., we are so happy to read such a great review about Kunes Country Chrysler Dodge Jeep Ram of Elkhorn! If you ever need anything else from us, p...lease feel free to give us a call or stop by. Have an awesome day!

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