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8 lifetime reviews.

  • 5.0 out of 5
    Experience was great!
    February 17, 2014

    Went to 3 other dealerships, who care more about the sale than the customer and quality of vehicle. I went here practically in tears i wanted a certai...n car, took the car for a test drive and knew it was mine! The process was quick, i called 342957248756 times and they were super patient with me! I want to say thank you and I'd recommend here over another dealer anytime!

    5.0 out of 5
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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 1.0 out of 5
    Beyond Atrocious Customer Service
    February 3, 2014

    My fiancee and I purchased an SUV here with a warranty, as our family was growing. Shortly after the transmission failed. They have had our truck well... before Thanksgiving 2013, running us in circles about the warranty stating it is faulty, or a transmission shop has our car and it will be done soon. Its February 2014, still no progress, still no direct honest answer. I would never recommend this "dealership" to anyone. Lemon law...??!!??

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    Very Happy Customer
    January 30, 2014

    My son and I bought a used car two weeks ago. A 2003 Ford Focus. We found it online, on their site, Read the reviews, then made an appointment to take... it for a test drive. They were very professional from beginning to end. We are very happy with the car. It runs just fine. they even gave us a 30 day warranty. They even wanted to detail the car, but my son didn't want to wait. KIDS! Thanks Jim and Peter and Jason.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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JD Automotive
500 Meriden Rd Waterbury, CT 06705
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