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Reviews

Average Ratings

5.0
584 lifetime reviews. Includes reviews of Tustin Mazda from DealerRater.com
  • Great experience at Tustin Mazda

    As soon as i walked into Tustin Mazda i was welcomed with open arms. I was a first time buyer so naturally i was a little nervous. The entire staf...


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    As soon as i walked into Tustin Mazda i was welcomed with open arms. I was a first time buyer so naturally i was a little nervous. The entire staff was very helpful and they made me feel at ease during the whole experience. Everyone there seems to be looking out for your personal well-being and is determined to get you the car you want. Kevin Keough, a member of the staff, helped me through the entire process start to finish and was a great person to do business with. Overall- Great Service!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Great dealership excellent service
    December 8, 2016

    I came to this dealership to buy a new car for my daughter. We did research and knew what price we wanted to pay. Sammy greeted us and was very pr...


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    I came to this dealership to buy a new car for my daughter. We did research and knew what price we wanted to pay. Sammy greeted us and was very professional and friendly. He was knowledgeable and honest. We spent about 15 minutes and agreed on a price. I was very happy and felt we were treated fairly. The entire staff at Tustin Mazda was great but I highly recommend going to Sammy. He followed up until we got our car with the correct color.

    Does recommend this dealer

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  • GREAT DEALERSHIP
    December 8, 2016

    Recently leased a 2016 Mazda 3 from this dealership and Tustin Mazda greatly exceeded all other Mazda dealers with their unbeatable prices and gre...


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    Recently leased a 2016 Mazda 3 from this dealership and Tustin Mazda greatly exceeded all other Mazda dealers with their unbeatable prices and great service! Special thanks to Sammy for hooking us up with a great deal!

    Does recommend this dealer

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  • Fantastic Experience
    December 8, 2016

    Fantastic experience with Sammy. He made the process very easy and straight to the point. He made me feel at ease and I was able to get the vehicl...


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    Fantastic experience with Sammy. He made the process very easy and straight to the point. He made me feel at ease and I was able to get the vehicle I wanted. Really kool dude. Thanks Sammy!

    Does recommend this dealer

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  • Great experience working with Larry!
    December 6, 2016

    My car of 15 years finally gave out on me and I was dreading the process of buying a new one. Mainly because I was nervous about making a good dec...


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    My car of 15 years finally gave out on me and I was dreading the process of buying a new one. Mainly because I was nervous about making a good decision considering I tend to hold on to my cars for awhile (as you can see ; ) I was thinking about Honda and Toyota originally but several friends and relatives had suggested I also try Mazda. I read some good reviews online about Tustin Mazda and in particular, Larry Henderson, one of the salesmen there. I walked in very late one night to the dealership and was greeted by Larry, himself, so that was a good sign : ) I can tell you that my experience working with Larry was night and day different from the other experiences I had had at the Honda and Toyota dealerships! I was so relieved! You would never know it was the end of the day because Larry was extremely patient with me with all my questions and took me on a test drive with a few cars even though it was late. I was prepared to be rushed through the process (since I had had that experience at Honda and Toyota) and I was prepared to feel bad about asking a lot of questions. I was also prepared to be pushed to make a decision in one hour (which I never like to do) and I was prepared to get barraged by phone calls starting the next day asking me "what it will take to get me to buy the car today." (I swear every other salesperson had used that exact line with me; ) To my surprise and delight, none of that happened with Larry! Instead I felt like: 1. He actually cared about guiding me to get a car I really liked and that met my needs, no matter which one it was. 2. He totally knew his stuff and patiently took his time explaining the different engines and options I had questions about, 3. I never felt like he was just "trying to reach his numbers" (again another sales tactic I had heard at other dealerships) and that it was my job to get him there! 4. I felt relaxed with him and you could tell he is a really nice, honest guy. After I left, Larry informed me about an upcoming sale where I could save $1,000 on my purchase. He also made sure to stay in contact with me by text to let me know when he would be available in case I wanted to come back in. Just straightforward, helpful, nice and informative without being pushy! Wow - what a breath of fresh air! By the way, I ended up with a car I absolutely love!! I have a feeling this will be my favorite car so far! Funny that I started with wanting a midsize and the Mazda 6's were great too, but when I got in the Mazda 3 GT I loved it! So much fun to drive -- and comfortable! It looks great too! Super sporty, yet still a 4 door -- and I love my leather seats and my Bose stereo! I can't wait to get in my car and drive every day and I've never felt that way before. I also know that if I have questions, Larry will be there for me to answer them and Tustin Mazda even has Taco Tuesdays for explaining any tech questions you have with your car. Bottom line - if you want to actually enjoy the process of buying a car AND end up with a car you love - I would highly suggest going to see Larry Henderson at Tustin Mazda! I'm sure he'll do his best for you too : )

    Does recommend this dealer

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  • Best car buying experience ever
    December 1, 2016

    Last night Jim Feinstein and team (Louis, Omar, and Chance) made my year with a 2016 Mazda cx9. They made it so easy to buy. I was referred by a f...

    Tustin Mazda

    Jenny Perez, We love hearing you got your dream car! Thank you for choosing Tustin Mazda and for giving us the opportunity to serve you. It was ...


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    Last night Jim Feinstein and team (Louis, Omar, and Chance) made my year with a 2016 Mazda cx9. They made it so easy to buy. I was referred by a friend so I texted my quote request around 4:30pm; met at the dealership at 7:20pm and was driving away at 10:40pm. They are all so welcoming, Janelle and the Finance gal set us up perfectly and I got my dream car. They are the epitome of customer service - friendly, not pushy, and informative - they know their stuff! Thank you all!

    Does recommend this dealer
    Tustin Mazda

    Jenny Perez, We love hearing you got your dream car! Thank you for choosing Tustin Mazda and for giving us the opportunity to serve you. It was our pleasure. Happy Holidays!


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  • Great Experience!
    November 26, 2016

    Sammy was wonderful! He was truthful and pushed for what I wanted. I felt he was on my side and appreciated his work. On top of that, he was an e...

    Tustin Mazda

    sgmags, Thank you for your generous review! We enjoyed working with you and are glad to hear you are pleased. Happy Holidays!


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    Sammy was wonderful! He was truthful and pushed for what I wanted. I felt he was on my side and appreciated his work. On top of that, he was an easy person to talk too!

    Does recommend this dealer
    Tustin Mazda

    sgmags, Thank you for your generous review! We enjoyed working with you and are glad to hear you are pleased. Happy Holidays!


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  • Great costumer service!!
    November 22, 2016

    Sammy is amazing! Wonderful sales rep! Not your typical pressure tactics when trying to buy a car! Very knowledgeable as well! Worked with us ...

    Tustin Mazda

    Happycustomer7, Thank you for recommendation. It is very generous of you! We're so pleased to hear you are happy with the experience.


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    Sammy is amazing! Wonderful sales rep! Not your typical pressure tactics when trying to buy a car! Very knowledgeable as well! Worked with us to get the best deal. Highly recommended!!

    Does recommend this dealer
    Tustin Mazda

    Happycustomer7, Thank you for recommendation. It is very generous of you! We're so pleased to hear you are happy with the experience.


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  • First time buyer
    November 17, 2016

    Sammy was such a help with me this past weekend. As a first-time buyer, I had no idea what to expect. Sammy walked me through the whole process, a...

    Tustin Mazda

    Hphauser7, We're so pleased to hear you are happy! Congratulations on being a first time buyer, and thank you for allowing us to be a part of it!


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    Sammy was such a help with me this past weekend. As a first-time buyer, I had no idea what to expect. Sammy walked me through the whole process, and I drove home with a 2016 Mazda 3 that I am totally in love with! John Patterson, the owner, was also terrific. Super personable and helpful.

    Does recommend this dealer
    Tustin Mazda

    Hphauser7, We're so pleased to hear you are happy! Congratulations on being a first time buyer, and thank you for allowing us to be a part of it!


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  • Good experiance
    November 16, 2016

    My wife and I felt no pressure from our salesperson, Harvey Gaite. Harvey did a good job explaining the in's and out's of purchasing/Leasing our n...

    Tustin Mazda

    ownerseven, Thank you! We're so glad to hear you are happy! It was our pleasure and we enjoyed working with you.


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    My wife and I felt no pressure from our salesperson, Harvey Gaite. Harvey did a good job explaining the in's and out's of purchasing/Leasing our new Mazda. We are happy.

    Does recommend this dealer
    Tustin Mazda

    ownerseven, Thank you! We're so glad to hear you are happy! It was our pleasure and we enjoyed working with you.


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