Reviews
Had a really nice experience, I will definitely recommend...
Had a really nice experience, I will definitely recommend it the salesman very knowledgeable and pleasant to work with. Every transnational was quick and easy
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hmindart, Thank you for taking the time to share your experience & for allowing us to earn your business. Congratulations on your new car! It is great to hear that you enjoyed working with our team! We look forward to seeing you in the future! Best Regards, Naples INFINITI "Delivering the car and the experience!”
Preston:I had to drop you a quick note to inform you of...
Preston: I had to drop you a quick note to inform you of the exceptional service I have received on 2 recent visits to your dealership. On both occasions my Sales Advisor was off and Antoine stepped in and willingly assisted me. Due to a "glitch" in the system I was unable to gain access to Infiniti Intouch as well as the owner's portal. I logged into the Infiniti live chat service twice on 2 different days and neither of the live chat assistants was able to resolve my problem. One even told me that I could not gain access to the portal with Safari and that I needed to switch browsers to Google Chrome which I did and that still did not resolve the connectivity issue. Antoine spent nearly 2 hours working diligently this morning to assist me and he kept at it until he found a solution. I'm sure you already know this but Antoine is a gem of an employee who demonstrates top notch customer service in a pleasant and professional manner. He is a true asset to your Sales Team and thus I left your dealership this morning feeling very well taken care as Antoine is the truest example of knowing what it takes to provide the best of customer satisfaction. My sincere thanks to him for his patience and diligence! Charles Lascari
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Charles, Thank you for taking the time to share your experience & for allowing us to earn your business. We're sorry to hear about your InTouch issue, but so glad that Antoine worked hard to help you resolve it! He really is a stand up guy all around and will do whatever he can to assist his clients to ensure you have the best INFINITI ownership experience all-around. Best Regards, Naples INFINITI "Delivering the car and the experience!”
I would have never thought in my life I would purchase a...
I would have never thought in my life I would purchase a car in the convenience of my home. Naples Infiniti sure Delivered with exceptional service. Gerosky was very attentive, professional and trustworthy. The process was quick and painless-the dealership made it very easy and at the end the final price was exactly as negotiated..No Surprises! Gerosky went above and beyond-locating a specific vehicle and at the end delivered it to me.... such a great experience! Thank you Gerosky and Naples infiniti!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Annyrc, Thank you for taking the time to share your experience & for allowing us to earn your business. Congratulations on your new car! Car-buying from your couch is the best isn't it? We look forward to seeing you in the future! Best Regards, Naples INFINITI "Delivering the car and the experience!”
Gerosky was very professional, he made this a very...
Gerosky was very professional, he made this a very pleasant experience. Very knowledgeable and trustworthy, I highly recommend asking for him! You will not be disappointed.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Rockysurety, Thank you for taking the time to share your experience & for allowing us to earn your business. Congratulations on your new car! It is great to hear that you enjoyed working with Gerosky on your purchase. We look forward to seeing you in the future! Best Regards, Naples INFINITI "Delivering the car and the experience!”
Gerosky was awesome! Very knowledgeable, friendly, and...
Gerosky was awesome! Very knowledgeable, friendly, and patient. He answered all of our questions and explained everything about our new car. No stress, great experience. We definitely recommend Naples Infiniti and Gerosky!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Rob, Thank you for taking the time to share your experience & for allowing us to earn your business. Congratulations on your new car! A stress-free purchase is the best kind and we're glad Gerosky provided you with one! We look forward to seeing you in the future! Best Regards, Naples INFINITI "Delivering the car and the experience!”
I was very impressed with the professionalism of my...
I was very impressed with the professionalism of my salesman G. He knows all of the details of my car and was a pleasure to work with. I highly recommend him and look forward to my follow up chat in a week or so!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Jhevans, Thank you for taking the time to share your experience & for allowing us to earn your business. Congratulations on your new INFINITI! We're glad you enjoyed working with Gerosky! We look forward to seeing you in the future! Best Regards, Naples INFINITI "Delivering the car and the experience!”
I Carmen truly recommend Naples Infiniti, this has been...
I Carmen truly recommend Naples Infiniti, this has been by far the most smooth experience ever, they were amazing the Sales Manager Preston Reeder and the salesman Gerosky Sainvil along with Cori in finance I called them yesterday 5/29/20 and today my car was delivered today 5/30/20, they are awesome and I will for sure go back to them along with my family, Thank Again Preston, Gerosky and Cori You were all Amazing!!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Ossac12, Thank you for taking the time to share your experience & for allowing us to earn your business. Congratulations on your new INFINITI! It is so wonderful to hear that our entire team impressed you from head to toe! We hope you are enjoying your new INFINITI and we look forward to seeing you again! Best Regards, Naples INFINITI "Delivering the car and the experience!”
Seamless and relaxed!
I bought a car from Gerosky Sainvil who is known as "G". This is my 2nd Infiniti and as everyone knows buying a car is very stressful. However, with G no pressure, no hassles it was so easy. I took the car home, and of course I loved it. He showed me how to use all the features and since I didn't read the manual, ( and he knows I don't always pay attention to those details) I can text him and he is always there for me even if his day off!! I can always count on him, which is very important to me, and makes me feel safe! He is also a sweet great guy! Nothing is too much for him, he must make all his clients feel special. He really knows his products, all the cars and SUV"s and makes sure you are happy when you leave and that everything was done properly. I will stick with him always! Thanks G. you are the BEST!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Joann, Thank you for taking the time to share your experience & for allowing us to earn your business again. Congratulations on your new INFINITI! It is so wonderful to hear that Gerosky has established a great relationship with you to ensure that you are well-informed, comfortable and happy with your purchase & service! We hope you are enjoying your new INFINITI and we look forward to seeing you again! Best Regards, Naples INFINITI "Delivering the car and the experience!”
Anthony was by far the best sales person I have worked...
Anthony was by far the best sales person I have worked with. He negotiated on our behalf and personally delivered the car to our home. Thank you!!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Nicole, Thank you for taking the time to share your experience & for allowing us to earn your business. Congratulations on your new car. It is great to see you had an excellent time working with Anthony on your purchase! We hope you are enjoying your new ride and we look forward to seeing you again! Best Regards, Naples INFINITI "Delivering the car and the experience!”
Honest, caring, very knowledgeable, always finds ways to...
Honest, caring, very knowledgeable, always finds ways to solve problems, easy to do business with, making sure all needs are done for vehicle, outstanding customer service and experience.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Relltm103, Thank you for taking the time to share your experience & for allowing us to earn your business. Congratulations on your new INFINITI. It is great to see you had an excellent time working with Gerosky on your purchase! We hope you are enjoying your new car and we look forward to seeing you again! Best Regards, Naples INFINITI "Delivering the car and the experience!”
