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Naples INFINITI

(1,001 reviews)
Visit Naples INFINITI
Sales hours: 8:30am to 7:30pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 8:30am–7:30pm 7:30am–6:00pm
Tuesday 8:30am–7:30pm 7:30am–6:00pm
Wednesday 8:30am–7:30pm 7:30am–6:00pm
Thursday 8:30am–7:30pm 7:30am–6:00pm
Friday 8:30am–7:30pm 7:30am–6:00pm
Saturday 8:30am–6:00pm 7:30am–3:00pm
Sunday Closed Closed
2019 state dealer award
View 6 awards
2019 state dealer award
2024 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
New (866) 691-4523 (866) 691-4523
Used (866) 716-3429 (866) 716-3429
Service (888) 324-7689 (888) 324-7689

Reviews

(1,001 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Naples INFINITI from DealerRater.

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Great facility. Excellent environment to purchase cars...

Great facility. Excellent environment to purchase cars and services. The dealer personnel are always friendly and helpful. I could not ask for a better salesperson in Gerosky Sainvil. Always thoughtful and responsive.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Tbice47, Thank you for taking the time to share your experience & for allowing us to earn your business. Congratulations on your new INFINITI. It is great to hear you had an excellent time working with Gerosky on your purchase! We hope you are enjoying your new car and we look forward to seeing you again! Best Regards, Naples INFINITI "Delivering the car and the experience!”

New car

A real pleasure to deal with Gerosky, he is FIRST CLASS. We have the first 1000 miles on the car and it is handling very well.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Bob, Thank you for taking the time to share your experience & for allowing us to earn your business. Congratulations on your new car! It is great to hear you had an excellent time working with Gerosky! We hope you are enjoying your new car and we look forward to seeing you again! Best Regards, Naples INFINITI "Delivering the car and the experience!”

Gerosky is the best out there. I have bought 3 cars from...

Gerosky is the best out there. I have bought 3 cars from him and referred several people who also appreciated his services. Will absolutely come back.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Yulia, Thank you for taking the time to share your experience & for allowing us to earn your business. Congratulations on your new INFINITI. It is awesome to hear that you have enjoyed working with Gerosky thru 3 cars and will continue to! We hope you are enjoying your new one and we look forward to seeing you again! Best Regards, Naples INFINITI "Delivering the car and the experience!”

Just leased our new QX60 at Naples Infinity and this is...

Just leased our new QX60 at Naples Infinity and this is the best experience ever working with a dealership. Straight forward and easy process. Thanks Antoine!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

IH, Thank you for taking the time to share your experience & for allowing us to earn your business. Congratulations on your new QX60. It is great to hear that Antoine made your time in our showroom the best ever! We hope you are enjoying your new car and we look forward to seeing you again! Best Regards, Naples INFINITI "Delivering the car and the experience!”

Service we received was excellent. Jonathan’s...

Service we received was excellent. Jonathan’s professionalism and kindness was wonderful. In addition he was so helpful with explanations and going over the vehicle was much appreciated. The staff we dealt with were all great. Thanks again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

EJ, Thank you for taking the time to share your experience & for allowing us to earn your business. Congratulations on your new car. It is great to hear you had an excellent time working with Jonathan on your purchase! We hope you are enjoying your new car and we look forward to seeing you again! Best Regards, Naples INFINITI "Delivering the car and the experience!”

Best car buying experience of my life!

Today I leased a QX60 and did the complete (other than paperwork) deal via email & phone. I can't imagine a better car buying experience. Anthony and Preston were absolutely phenomenal and I'd be happy to talk with anyone considering buying / leasing an Infiniti!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

R. Downey, Thank you for taking the time to share your experience & for allowing us to earn your business. Congratulations on your new QX60. It is great to hear you had an excellent time working with Anthony and Preston on your purchase! We hope you are enjoying your new car and we look forward to seeing you again! Best Regards, Naples INFINITI "Delivering the car and the experience!”

Impressive!

From the very beginning Anthony was very impressive! He sent a video when I couldn't be there to see the vehicle and it continued on from there. He listened to my needs and was able to make me very comfortable. I love my car and will be going back for my next one!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Impressed Customer, Thank you for taking the time to share your experience & for allowing us to earn your business again. Congratulations on your new purchase. It is great to hear you had an excellent time working with Anthony on your purchase! We hope you are enjoying your new car and we look forward to seeing you again! Best Regards, Naples INFINITI "Delivering the car and the experience!”

Jonathan Hidalgo - Exceptional

I'll preface this by saying I have been purchasing/leasing from Infiniti from this dealership since 2004. when they were located in Bonita Springs. I have seen sales rep come and go, and then I started working with Jonathan. I have to tell you that he is not just about the sale, but about building a lasting relationship. A lost art these days. He's always stayed in touch with me throughout the years to ensure I'm still excited about my ride and reminding me he's available to assist me if needed. He pays attention to what's important to me, the consumer, so much so, that this year, he pre-selected two new 2020 Q50's that he thought would suit me; sent me two videos (made just for me) and gave me a full tour of the vehicles and their features. I was blown away. The next day, he drove to my new car to my doorstep! Knowledgeable in all facets, taking his time to show me all features, and paperwork was a breeze. Can't say enough about this fine gentleman!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Awi.rivera, Your review warms our hearts and puts a huge smile on our faces. It is so awesome to hear that Jonathan has built a fantastic relationship with your over the years through his attention to detail, professionalism, and all-star personality. We strive to provide all our clients with an experience like yours. We have strong team here, and part of what makes them so strong is their dedication to client satisfaction. It is our motto, after all! We hope you're enjoying that new Q50, and we look forward to seeing you as always! Best Regards, Naples INFINITI "Delivering the car and the experience!”

Naples Infiniti Service

Choose Alex as your service consultant. He is well informed, fair, thorough and reliable. Costs for service while a bit higher than independents, are usually more reasonable than might be expected at a dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Chazz, Thank you for taking the time to share your experience & for allowing us to earn your business. We're so glad to hear that Alex made your time in our service department a great one! Best Regards, Naples INFINITI "Delivering the car and the experience!”

Thank you Antoine Kirnon for making my car buying...

Thank you Antoine Kirnon for making my car buying experience stress free once again! Antoine is easy to work with and knowledgeable. I’ve bought several vehicles from Naples INFINITI and wouldn’t go anywhere else!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Happy Customer, Thank you for taking the time to share your experience & for allowing us to earn your business again. Congratulations on your new purchase! Thank you for allowing us to earn your trust and retain a great loyal client! We're blushing. We hope you are enjoying your new car and we look forward to seeing you again! Best Regards, Naples INFINITI "Delivering the car and the experience!”