Naples INFINITI

I could not have had a better experience. My salesperson, Jonathan was invaluable in making my decision. No pressure. Delivered the car with everything I asked for.

I took my car to Infiniti of Naples to diagnose an issue that had baffled two other mechanics/garages. After a long period of time (6+ hours), my car would not start. Once started (via a quick lithium battery pulse) it would run without issue throughout the day. It would stop and start all day, but after 6 or so hours of sitting, the car was dead. I figured it was a parasitic drain of some sort. I was told by other mechanics that my battery was good, my starter was good and my alternator was good. Alex and Mike at Infiniti of Naples worked to diagnose the problem by keeping the car for 2 days. They finally determined that the battery may have had a bad cell. They replaced the battery and were no longer able to recreate the issue. The battery was expensive, but does carry a 2 year “no cost” replacement warranty and an 8 year general warranty. Infiniti of Naples worked with me to bring the cost closer to other estimates I had received for the service and after dropping my car on Monday, I picked it up on Wednesday and the problem was resolved. It’s now been a few days and the problem is non-existent. I was always notified as to what was happening and received both text and phone updates with status updates. Excellent customer service.

I took my car to Infiniti of Naples to diagnose an issue that had baffled two other mechanics/garages. After a long period of time (6 hours), my car would not start. Once started (via a quick lithium battery pulse) it would run without issue throughout the day. It would stop and start all day, but after 6 or so hours of sitting, the car was dead. I figured it was a parasitic drain of some sort. I was told by other mechanics that my battery was good, my starter was good and my alternator was good. Alex and Mike at Infiniti of Naples worked to diagnose the problem by keeping the car for 2 days. They finally determined that the battery may have had a bad cell. They replaced the battery and were no longer able to recreate the issue. The battery was expensive, but does carry a 2 year “no cost” replacement warranty and an 8 year general warranty. Infiniti of Naples worked with me to bring the cost closer to other estimates I had received for the service and after dropping my car on Monday, I picked it up on Wednesday and the problem was resolved. It’s now been a few days and the problem is non-existent. I was always notified as to what was happening and received both text and phone updates with status updates. Excellent customer service.

Jonathan is great helped me with my purchase from start to finish, he was on top of everything had a wonderful experience, will be coming back for more.

I’m very thankful to Jonathan. He helped me and my family to get the car we needed. He was very honest and descent. He made me feel very confident on the car I was buying. I’ll always come back to him. Thank you so much.

Anthony was OUTSTANDING from the jump! Every single aspect of my needs for a vehicle was covered . I couldn't ask for a better salesman. He made sure that i got exactly what i wanted and made sure i got the best deal possible! I am extremely happy with my new truck! Thank you Anthony!

Anthony offered a 5 star experience from start to finish, and even called several days after my purchase to check in on me! This was one of the most enjoyable car purchasing experiences I've had. I would recommend Anthony to anyone looking to purchase and join the Infiniti family!

Jonathan completely changed my feelings about car buying. He made the whole experience not only tolerable, but enjoyable. He takes customer service very seriously, and goes above and beyond! I wish him all the success he deserves. Infiniti Naples is lucky to have him!

Antoine was so friendly and very helpful getting me into a new Q50 for a great price! My husband and I are even sending him a gift because ‘thank your just isn’t enough. Thank you Antoine!

Normally I HATE car shopping, but I have to admit, this time was close to being pleasurable. Victor Lamoglia is professional, courteous, and very personable. He knows his product, and is efficient with the process. He has been true to his word, and I would not hesitate to recommend him and Naples Infiniti to anyone looking to buy.