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Naples INFINITI

(1,001 reviews)
Visit Naples INFINITI
Sales hours: 8:30am to 7:30pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 8:30am–7:30pm 7:30am–6:00pm
Tuesday 8:30am–7:30pm 7:30am–6:00pm
Wednesday 8:30am–7:30pm 7:30am–6:00pm
Thursday 8:30am–7:30pm 7:30am–6:00pm
Friday 8:30am–7:30pm 7:30am–6:00pm
Saturday 8:30am–6:00pm 7:30am–3:00pm
Sunday Closed Closed
2019 state dealer award
View 6 awards
2019 state dealer award
2024 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
New (866) 691-4523 (866) 691-4523
Used (866) 716-3429 (866) 716-3429
Service (888) 324-7689 (888) 324-7689

Reviews

(1,001 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Naples INFINITI from DealerRater.

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Seamless Experience

Bryan and Preston were fantastic. Courtesies And consider of my needs. Never felt pressured. They worked a stellar deal. Love my new QX30. Highly recommend Bryan and Peston.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Brian, Thank you for taking the time to share your experience & for allowing us to earn your business. Congratulations on your new QX30! It is wonderful to hear that Bryan and Preston made your purchase a great one! We hope you will enjoy your new car for many miles to come. We'll be looking forward to continuing your loyalty. Best Regards, Naples INFINITI "Delivering the car and the experience!”

Great, no nonsense, very professional.

Staff worked quickly, with no hassle to get me the car I wanted at a great price . Could not have been better or easier. Highly recommend this dealership This is my third Infinti.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Steve, Thank you for taking the time to share your experience & for allowing us to earn your business. Congratulations on your new INFINITI! It is wonderful to hear that our team made your purchase a great one! We hope you will enjoy your new car for many miles to come. We'll be looking forward to continuing your loyalty. Best Regards, Naples INFINITI "Delivering the car and the experience!”

Exceptional service

The service at The Naples Infiniti was exceptional from management to sales and service. Luxon was very helpful, attentive, knowledgeable and professional. He makes my car purchase experience positive and easy. I highly recommend Luxon on your next vehicle purchase. Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Diana, Thank you for taking the time to share your experience & for allowing us to earn your business. Congratulations on your new car! It is wonderful to hear that Luxon and our team made your purchase a great one! We hope you will enjoy your new car for many miles to come. We'll be looking forward to continuing your loyalty. Best Regards, Naples INFINITI "Delivering the car and the experience!”

Excellent Dealership!

My husband and I recently came in to look at a QX60 for our growing family and had such a great experience. As soon as we’re ready to make our decision we’ll definitely be coming back to this dealership!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Alison, Thank you for taking the time to share your experience & for allowing us to aid you in your search for a new car! We'll be looking forward to seeing you in again! Best Regards, Naples INFINITI

Best car buying experience I've ever had

I went to several dealerships before ending up at the Naples INFINITI dealership. I had never considered an INFINITI before, but after seeing what the dealership had to offer online I figured I would check it out. And I’m SO glad I did. Not only did I get end up with an INFINITI that I absolutely love l, at a price I’m truly happy with, but the entire car buying experience was amazing. From the moment I walked into the gorgeous showroom, Luxon was there to greet me. He was honestly the best car salesperson I’ve ever dealt with. He listened to my needs and only showed my cars I was interested in, and after we test drove two cars that he recommended, I fell in love with the INFINITI QX50. This was my first time purchasing a car on my own without the help of parents or a partner, so I was a little nervous of being taken advantage of. But Luxon was wonderful during the entire process and made me feel very comfortable. Also the fact that Luxon was both the salesperson and the Finance Manager was awesome. The transition from choosing the car to financing the car was seamless. I’ve already recommended the Naples INFINITI dealership to all my friends and family, and I plan on returning to them for all my car buying needs in the future. And if you have your choice of salespeople, I highly recommend Luxon. He went above and beyond to make sure I was satisfied with my purchase. I really can’t say enough how happy I am with the entire experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Adrienn, Thank you for taking the time to share your experience & for allowing us to earn your business. Congratulations on your new QX50! Helping you find your dream car with ease is our speciality! It is absolutely wonderful to hear that Luxon went above and beyond to make sure you felt right at home in our showroom and took the time to help you pick out the perfect new car at a great price. We hope you will enjoy your INFINITI for many miles to come! Best Regards, Naples INFINITI "Delivering the car and the experience!”

Awesome Experience

I’ve purchased 4 Infiniti vehicles and each and every time it has been effortless. I truly feel that I have gotten a fair price along with excellent service. Both sales and service know the Infiniti product. Wouldn’t go anywhere else.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Happy Customer, Thank you for taking the time to share your experience & for allowing us to earn your business once again. Congratulations on your new car! It is awesome to know that our team continues to exceed your expectations in both sales and service! We hope you will enjoy your new car for many miles to come. We'll be looking forward to continuing your loyalty. Best Regards, Naples INFINITI "Delivering the car and the experience!”

Easiest car buying experience ever

My husband and I recently purchased the Infiniti QX60 Luxe for our daughter. Bryan Neitz went above and beyond to make it a very easy experience. He traveled to Miami to get the necessary signatures by our daughter, and was extremely accommodating to our schedules. I would highly recommend Infiniti Naples and Bryan Neitz.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Lprask, Thank you for taking the time to share your experience & for allowing us to earn your business. Please extend our congratulations to your daughter on the new INFINITI! Bryan certainly knows how go above and beyond to make your purchase as easy as possible! We hope you will enjoy your new car for many miles to come. We'll be looking forward to continuing your loyalty. Best Regards, Naples INFINITI "Delivering the car and the experience!”

Best Car Buying Experience

Bryan Neitz and Preston went above and beyond to get me into my dream car! This was the easiest and best car buying experience I have ever had. I highly recommend going to Bryan when you are in the market for a new or certified pre owned car. His knowledge is on point and he helped me every step of the way to ensure that I left happy in my beautiful new Infiniti!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Whitney, Thank you for taking the time to share your experience & for allowing us to earn your business. Congratulations on your new INFINITI! Helping you find your dream car is our speciality! It is wonderful to hear that Bryan and Preston were able to make it happen for you! We hope you will enjoy your new car for many miles to come. We'll be looking forward to continuing your loyalty. Best Regards, Naples INFINITI "Delivering the car and the experience!”

Great experience

I normally dislike car dealerships and dealing with sales people but Bryan made our experience a lot more enjoyable. Definitely the fastest car buying experience I’ve ever had as well.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Angela, Thank you for taking the time to share your experience & for allowing us to earn your business. Congratulations on your new INFINITI! We certainly know car-buying can turn into a chore, especially if you've had less than satisfactory experiences in the past. We strive to challenge those negative feelings and provide you with the best experience possible! That said, we are so glad to hear that you enjoyed working with Bryan & our team on your purchase! We hope you will enjoy your new car for many miles to come. We'll be looking forward to continuing your loyalty. Best Regards, Naples INFINITI "Delivering the car and the experience!”

NAPLES INFINITI HITS THE MARK AGAIN!

Just changed our lease on our QX50. We worked with John 3 years ago for our first Infiniti and it was such a pleasure to work with him again. He always anticipates our needs and goes above and beyond to help us with our decision making. We would not hesitate to recommend John Lawson and Infiniti Naples to anyone who enjoys a good experience when car shopping!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

John, Thank you for taking the time to share your experience & for allowing us to earn your business again. Congratulations on your new INFINITI! It is wonderful to hear that you enjoyed working with John again! We hope you will enjoy your new QX50 for many miles to come. We'll be looking forward to continuing your loyalty. Best Regards, Naples INFINITI "Delivering the car and the experience!”