Reviews
Great experience
I worked with Bryan Neitz on a lease buyout. Smooth transaction, no problems or surprises, Bryan was a pleasure to deal with. Second vehicle through Infiniti Naples and would recommend them.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Jpaupore, Thank you for taking the time to share your experience & for allowing us to earn your business. Congratulations on buying out your car and we are so glad to hear that you enjoyed working with Bryan on the switch! We hope you will enjoy your new car for many miles to come. We'll be looking forward to continuing your loyalty. Best Regards, Naples INFINITI "Delivering the car and the experience!”
Awesome Experience
I love this dealership and the sales professionals. Luxon consistently provides a remarkable experience. He was very personable and knew exactly what I needed for me and my family. I love my new car and I will always be an advocate of Naples Infiniti! Preston also made sure my experience went smoothly for the approval process. I appreciate this team and looking forward to my next purchase in the future.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
QX50, Thank you for taking the time to share your experience & for allowing us to earn your business. Congratulations on your new INFINITI! We are so glad to hear that you enjoyed working with Luxon and Preston on your purchase! We hope you will enjoy your new car for many miles to come. We'll be looking forward to continuing your loyalty. Best Regards, Naples INFINITI "Delivering the car and the experience!”
Excellent Service
When i walked into Naples Infiniti Victor was already up out of his office and ready to greet me. I told him about the car i was interested in and he instantly grabbed the keys and took me out to show me all the features. Very specific and helped me get through the process easily. Any question i had he answered easily. Very happy with my experience and the continued communication even after my purchase was a huge plus!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Ttime3232, Thank you for taking the time to share your experience & for allowing us to earn your business. Congratulations on your new car! It is great to hear that you enjoyed working with Victor on your purchase! We hope you will enjoy your new car for many miles to come. We'll be looking forward to continuing your loyalty. Best Regards, Naples INFINITI "Delivering the car and the experience!”
Painless
To understand my experience, you should know that I have, up till now, treated car buying as a necessary evil. I had the pleasure of dealing with Scott, Victor and Luxon in my recent purchase. From beginning to end, I felt I was being dealt with fairly and with respect. That feeling continues. I would highly recommend Naples Infiniti because of the way I was treated. Thank you, Gentlemen..
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
S. Thompson, Thank you for taking the time to share your experience & for allowing us to earn your business. Congratulations on your new INFINITI! We like to make the purchase process as easy and stress-free as possible & we are pleased to hear that our team did just that! We hope you will enjoy your new car for many miles to come. We'll be looking forward to continuing your loyalty. Best Regards, Naples INFINITI "Delivering the car and the experience!”
Great online experience
My first experience with purchasing a vehicle online and I was totally blessed to get John Lawson as a salesman.Naples Infiniti had the perfect vehicle I was looking for, what sold me was John being knowledgeable, kind and most of all not pushy. I never had the pleasure to meet John personally since I live out of state. He communicated daily and kept me informed until my vehicle was shipped. It’s been several weeks since the transaction and John has followed up to make sure I am satisfied with my purchase and makes himself available for future questions. Thank you, John for making my online experience a pleasant one.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Red Car Lady, Thank you for taking the time to share your experience & for allowing us to earn your business. Congratulations on your new car! John certainly knows how to make your time in our showroom a pleasant one with his vast knowledge of the brand, kind demeanor, and communication. It is great to hear that you enjoyed working with him! We hope you will enjoy your new car for many miles to come. We'll be looking forward to continuing your loyalty. Best Regards, Naples INFINITI "Delivering the car and the experience!”
Phenomenal
Luxon Estiverne truly made our car buying experience one to remember. Luxon has exceptional customer service, combined with attention to detail, coupled with product knowledge and patience. Luxon went above and beyond and made certain we were accommodated for the duration of our visit. Luxon asked questions to gain a better understanding of our needs, and did an amazing job of aligning our needs with his offers and providing solutions. I highly recommend Luxon; he showed us that customer service still exists.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Jewel, Thank you for taking the time to share your experience and allowing us to earn your business. Congrats on your new INFINITI! It is fantastic to hear that Luxon went above and beyond to make sure you were well-informed of the product and process, you were comfortable, and truly delivered the car and the experience for you. We hope you are enjoying your new ride and look forward to seeing you again! Best Regards, Naples INFINITI "Delivering the car and the experience!”
Looking for a car
Although I am still looking at all my options. I would like to say Bryan Neitz was super nice and very helpful in answering all my questions that I had about the cars I was interested in. You have a great employee on your hands.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Carsearch, Thank you for taking the time to share your experience on conversing with Bryan about a potential purchase. He certainly knows how to treat anyone who walks through the door with 5-star customer service, regardless of if you end up purchasing with us or not. While we hope you do end up stopping by again, we wish you luck in your search! Best Regards, Naples INFINITI "Delivering the car and the experience!”
2019 Acura MDX SH-AWD
Naples Infinity has very knowledgeable staff to answer any and all of your questions and help with every step along the way. Stress and hassle free, and clear, straightforward communication make Naples Infinity a contender to be considered when buying any car. This was the best car buying experience I have ever had, from start to finish from Preston Reeder, Victor Lamoglia, Luxon Estiverne and Scott Roland. Victor was prompt always answered phone or called right back. He had the correct answers or got them promptly. The delivery went smoothly and efficiently. I was very pleased!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Erod546, Thank you for taking the time to share your experience & for allowing us to earn your business. Congratulations on your new MDX! We like to make the purchase process as easy and stress-free as possible! We are pleased to hear that our team made this the best car-buying experience you've ever had! We hope you will enjoy your new car for many miles to come. We'll be looking forward to continuing your loyalty. Best Regards, Naples INFINITI "Delivering the car and the experience!”
Excellent
Bryan the salesman was excellent. Great customer service. We didnt have to put a foot at the dealership. He came to our house brought the vehicle and all the paperwork. A very smooth transaction. A++++
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Itsmeerikam, Thank you for taking the time to share your experience & for allowing us to earn your business. Congratulations on your new INFINITI! We like to make the purchase process as easy as possible, even if it means coming to your home to do all the paperwork! It's great to hear that Bryan went above and beyond to do just that. We hope you will enjoy your new car for many miles to come. We'll be looking forward to continuing your loyalty. Best Regards, Naples INFINITI "Delivering the car and the experience!”
Fast and Efficient
This dealer was a breeze to work with. The staff was great! My new used Lexus is very nice also. Thank You! Bryan and Antoine.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Gage, Thank you for taking the time to share your experience & for allowing us to earn your business. Congratulations on your new Lexus! It is fantastic to hear your enjoyed working with our team! We hope you will enjoy your new car for many miles to come. We'll be looking forward to continuing your loyalty. Best Regards, Naples INFINITI "Delivering the car and the experience!”