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Naples INFINITI

(1,001 reviews)
Visit Naples INFINITI
Sales hours: 8:30am to 7:30pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 8:30am–7:30pm 7:30am–6:00pm
Tuesday 8:30am–7:30pm 7:30am–6:00pm
Wednesday 8:30am–7:30pm 7:30am–6:00pm
Thursday 8:30am–7:30pm 7:30am–6:00pm
Friday 8:30am–7:30pm 7:30am–6:00pm
Saturday 8:30am–6:00pm 7:30am–3:00pm
Sunday Closed Closed
2019 state dealer award
View 6 awards
2019 state dealer award
2024 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
New (866) 691-4523 (866) 691-4523
Used (866) 716-3429 (866) 716-3429
Service (888) 324-7689 (888) 324-7689

Reviews

(1,001 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Naples INFINITI from DealerRater.

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Great experience!

Jonathon, was great to work with from the start. I explained my situation and he went above and beyond to make it happen. I was buying the car long distance and when I received it, it was as advertised. When I go to look for my next car he will be first on my list. Great Job!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Fubarwstn1, Thank you for taking the time to share your experience with us. Congratulations on your new vehicle! We know that buying a car long distance can be a bit nerve-wracking, but we are no strangers to the process! We are quite glad to hear that Jonathan went above and beyond to make sure you were well-informed about every inch of the car, as if you were actually standing in front of it on our lot. 5-star experiences are what we aim for! We hope you are enjoying your new ride, and we'll be looking forward to continuing your loyalty in the years to come. Best Regards, NAPLES INFINITI "Delivering the car and the experience!”

Best experience with a salesperson ever!

Called in to inquire about a Qx60. Had excellent pricing and all my questions answered within a few minutes. Drove to Naples and picked up the perfect car the very next morning. No games, no stress, just the perfect experience. Thank you!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Isabel, Thank you for taking the time to share your experience with us. Congratulations on your new INFINITI QX60! We're so glad to hear that Jonathan made your purchase as easy as pie. 5-star experiences are what we aim for! We hope you are enjoying your new ride, and we'll be looking forward to continuing your loyalty in the years to come. Best Regards, NAPLES INFINITI "Delivering the car and the experience!”

Best Customer Service of Any Dealership

Bryan and Preston have always taken exceptional care of me. This is my third Infiniti, and it will not be my last. From sales, to service, everyone who has assisted me at Naples INFINITI has been courteous, professional, personable, honest, and prompt. 5 star service!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Nihcole, Thank you for taking the time to share your experience with us and for sticking with us through three INFINITIs! Congratulations on your newest one! We're so glad to hear that our entire team from sales to service have shown what it means to deliver a 5-star experience for our clients! We hope you are enjoying your new ride, and we'll be looking forward to continuing your loyalty in the years to come. Best Regards, NAPLES INFINITI "Delivering the car and the experience!”

Amazing

This is my second time leasing a vehicle with Jonathan at Naples INFINITI and My experience was wonderful both times. Jonathan went above and beyond to find me a deal that worked with my budget while still getting me a vehicle that was exceptional. I Love My QX60. Thank you Jonathan.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Khamela, Thank you for taking the time to share your experience with us and for you continued loyalty. Congratulations on your new INFINITI QX60! We're so glad to hear that you have enjoyed working with Jonathan on your leases. 5-star experiences are what we aim for! We'll be looking forward to continuing your loyalty in the years to come. Best Regards, NAPLES INFINITI "Delivering the car and the experience!”

The John Lawson Experience

If anybody needs a car you have to go see John Lawson at Naples Infiniti absolutely the best car buying experience I’ve ever had my life thank you John Lawson!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Rodny, Thank you for taking the time to share your experience with us. Congratulations on your new INFINITI! We're glad to hear that you enjoyed working with John! We hope you are enjoying your new ride, and we'll be looking forward to continuing your loyalty in the years to come. Best Regards, NAPLES INFINITI "Delivering the car and the experience!”

Another excellent experience!

This is my second purchase from Antoine and Naples Infiniti. I won’t buy a car from anyone else! Antoine is wonderful to work with, very professional, and personable. With two little kids the thought of car shopping was not appealing but Antoine made the experience so easy. He even delivered the car to us! Five star service!! Thank you again for another great experience! I couldn’t be happier!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Melissa, Thank you for taking the time to share your experience with us and for you continued loyalty. Congratulations on your new INFINITI! We're so glad to hear that you have enjoyed working with Antoine with your purchases. 5-star experiences are what we aim for! We hope you -and your kiddos- are enjoying your new ride, and we'll be looking forward to continuing your loyalty in the years to come. Best Regards, NAPLES INFINITI "Delivering the car and the experience!”

great

Daddy is the best he is awsome it is great he has sold lots of cars yaaaay for J O H N L A w son

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Jory74, Thank you for taking the time to share your experience with us. Congratulations on your new INFINITI! We're glad to hear that you enjoyed working with John! We hope you are enjoying your new ride, and we'll be looking forward to continuing your loyalty in the years to come. Best Regards, NAPLES INFINITI "Delivering the car and the experience!”

Great experience

Have purchased many new vehicles in my lifetime. By far this was the best experience I have had. They were honest and did not pressure me. I will be buying a vehicle from them in the near future. They treated me like a king.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

AC, thank you for taking the time to share your experience with us. Congratulations on your new INFINITI! We're so glad to hear that our team made this the best car purchase you have ever experienced. We hope you are enjoying your new ride, and we'll be looking forward to continuing your loyalty in the years to come. Best Regards, NAPLES INFINITI "Delivering the car and the experience!”

Perfect Experience

From the second I walked in the door Jonathan & Preston took care of me like arriving at a 5 star hotel. Not only is the showroom absolutely beautiful you can enjoy fresh donuts and a cup of coffee. Not once did I feel I was being sold to. They talked with me about my options in the outmost professional manner.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

MB, thank you for taking the time to share your experience with us. Congratulations on your new INFINITI! We're so glad to hear that Jonathan & Preston made your purchase an enjoyable one. 5-star experiences are what we aim for! We hope you are enjoying your new ride, and we'll be looking forward to continuing your loyalty in the years to come. Best Regards, NAPLES INFINITI "Delivering the car and the experience!”

Great experience!

Awesome service. Thank you Bryan and Preston!! These guys go above and beyond. Better believe I will be buying all my future vehicles at Naples Infiniti.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

MD, thank you for taking the time to share your experience with us. Congratulations on your new INFINITI! We're so glad to hear that Bryan & Preston went above and beyond to get you into the perfect INFINITI. We'll be looking forward to continuing your loyalty in the years to come. Best Regards, NAPLES INFINITI "Delivering the car and the experience!”