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Naples INFINITI

(1,001 reviews)
Visit Naples INFINITI
Sales hours: 8:30am to 7:30pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 8:30am–7:30pm 7:30am–6:00pm
Tuesday 8:30am–7:30pm 7:30am–6:00pm
Wednesday 8:30am–7:30pm 7:30am–6:00pm
Thursday 8:30am–7:30pm 7:30am–6:00pm
Friday 8:30am–7:30pm 7:30am–6:00pm
Saturday 8:30am–6:00pm 7:30am–3:00pm
Sunday Closed Closed
2019 state dealer award
View 6 awards
2019 state dealer award
2024 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
New (866) 691-4523 (866) 691-4523
Used (866) 716-3429 (866) 716-3429
Service (888) 324-7689 (888) 324-7689

Reviews

(1,001 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Naples INFINITI from DealerRater.

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Robert was excellent

Great dealership and Robert was excellent and very professional and knowledgeable. Service department is professional and great new facility. I would definitely reccomend Robert as there go to person!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Tylersteve, thank you for taking the time to share you experience with us. Congratulations on your new INFINITI! It is great to hear that you had an excellent time working with Robert. We hope you are enjoying your car, and we'll be looking forward to continuing your loyalty in the years to come. Best Regards, NAPLES INFINITI "Delivering the car and the experience!”

Amazing Car Buying Experience

I went to Naples INFINITI son a whim hoping they would be open for end of year on a Sunday and wanted to get a car that day! Luckily they were open I ended up getting a car for an amazing deal and they’re really easy to work with! My boyfriend & I both ended up getting cars that day due to an amazing experience with johnathan and the dealership!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Arlocke98, thank you for taking the time to share you experience with us. Congrats to both you and your boyfriend on your new rides! It is great to hear that Jonathan worked hard to get you both awesome deals in time for the new year. We hope you are both enjoying your cars, and we'll be looking forward to continuing your loyalty in the years to come. Best Regards, NAPLES INFINITI "Delivering the car and the experience!”

Easiest car purchase ever

Robert was personable, knowledgeable, and made the transaction a true pleasure. Will recommend him to all my friends. Cori in finance was a terrific partner for Robert.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Mimyvs, thank you for taking the time to share your experience with us. Congratulations on your new INFINITI! It is great to hear that Rob and Cori truly delivered the car and the experience during your visit. Enjoy the car, and please come see us again soon! Best Regards, Naples INFINITI "Delivering the car and the experience!'

2019 QX50!

If you are looking for an Infiniti you MUST go see Antoine! Literally the best sales person ever! I’m over the moon with my 2019 QX50!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

TJD1982, thank you for taking the time to share your experience with us. Congratulations on your new QX50! It is great to hear that you had an excellent time working with Antoine on your purchase. Enjoy the car, and please come see us again soon! Best Regards, Naples INFINITI "Delivering the car and the experience!'

Expeditious Service.

I called Naples Infiniti with a very tight schedule and they rocked. When I pulled up they had the car I was interested in waiting Robert pretty much met me at the door with keys in hand. Walked in and out and it felt like no time with my new Q50. Rob and Cullen were great and very attentive to my requests, awesome team!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Nprehn, thank you for taking the time to share your experience with us. Congratulations on your new Q50! It is great to hear that Rob and Cullen worked hard to accommodate your schedule and get you driving off in your Q50 in no time. Enjoy the car, and please come see us again soon! Best Regards, Naples INFINITI "Delivering the car and the experience!'

QX50 Sales Review

Was looking for car for my college aged daughter and probably visited half dozen dealerships. From the moment we walked theu the door, Jonathan just felt right. Was extremely peofessional, courteous and respectful. Told him what we were looking for in terms of features and price and process was very pleasant. Financing officer was absolutely a pleasure to work with too. Car was delivered as promised, would highly recommend. Great experience, service department had high bar to live up to;;))

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Js1407, thank you for taking the time to share your experience with us. Please pass on our congratulations to your daughter on her new INFINITI! It is great to hear that Jonathan immediately conveyed a no-pressure atmosphere for you be at ease in. It sounds like he truly took the time to deliver the car and the experience for you and your daughter. We hope she enjoys the car, and please come see us again soon! Best Regards, Naples INFINITI "Delivering the car and the experience!'

Buying a SUV

Normally buying cars and trucks is not my cup of tea,, but yesterday was a good one, The two Salesmen, Anthony Blasini and Cullen Quamina, were outstanding in their field. I ask several question and they answered them and the one they could not he said he would find out. To top it off it was raining very hard with high winds, we need to change our things over from our trade-in to our new SUV and Anthony went out in the elements brought them in to the service area to do that. Great Dealership with outstanding people.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

James, thank you for taking the time to share your experience with us. Congratulations on your new purchase! It is great to hear that Anthony and Cullen worked hard to make your time spent with us worth it. Stay safe in this weather we're having! Enjoy the car, and please come see us again soon! Best Regards, Naples INFINITI "Delivering the car and the experience!'

Amazing Experience

This was the single best experience I have ever had shopping for a new car. I contacted the dealership via the website, and Rob Dorsey responded. I knew what I wanted and every other dealership tried to force me to come in and test drive even though we knew the vehicle inside and out. Rob made the process seamless and we had some schedule constraints with delivery so he drove the car to my wife's workplace and delivered it. That was AMAZING. I will refer Rob to every single person I know. Outstanding job and thank you for making the experience perfect!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Tnmaurer, thank you for taking the time to share your experience with us. Congratulations on your new INFINITI! It is great to hear that you found the car you were looking for on our website, where Rob's follow-up was prompt and courteous, and he created a no-pressure experience for you from that first email to the delivery of your car. Enjoy the car, and please come see us again soon! Best Regards, Naples INFINITI "Delivering the car and the experience!'

Great experience

I found the car I was looking for on Car Gurus. After putting my contact info in, Robert reached out to me. Robert's communication was exceptional. He answered all of my questions and when it was time to buy got me a great deal. He even delivered the car. My experience with Naples Infinity and Robert was excellent. I got a great care at a great price and the experience exceeded all of my expectations.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Mshaw5027, thank you for taking the time to share your experience with us. Congratulations on your new purchase! It is great to hear that you found us through CarGurus, where Rob's follow-up was prompt and he worked hard to help you pick up a great car at a great price! Enjoy the car, and please come see us again soon! Best Regards, Naples INFINITI "Delivering the car and the experience!'

Stress-free, hassle-free, and seamless car buying experience

A used Lexus at Naples Infiniti popped up on my car search. It had everything we were looking for, so I inquired via the website. Just three days later we had a deal in place for a very good price (without pressure or haggling) and Luxon delivered it to me at my house for final inspection, test drive, and signing the paperwork. That level of service was exceptional considering the fact that I live 4 HOURS AWAY FROM NAPLES.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

MS6001, thank you for taking the time to share your experience with us. Congratulations on your Lexus! We are ecstatic to hear that Luxon and our team went above and beyond to deliver your Lexus to you with ease.