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Naples INFINITI

(1,001 reviews)
Visit Naples INFINITI
Sales hours: 8:30am to 7:30pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 8:30am–7:30pm 7:30am–6:00pm
Tuesday 8:30am–7:30pm 7:30am–6:00pm
Wednesday 8:30am–7:30pm 7:30am–6:00pm
Thursday 8:30am–7:30pm 7:30am–6:00pm
Friday 8:30am–7:30pm 7:30am–6:00pm
Saturday 8:30am–6:00pm 7:30am–3:00pm
Sunday Closed Closed
2019 state dealer award
View 6 awards
2019 state dealer award
2024 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
New (866) 691-4523 (866) 691-4523
Used (866) 716-3429 (866) 716-3429
Service (888) 324-7689 (888) 324-7689

Reviews

(1,001 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Naples INFINITI from DealerRater.

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Made my car buying experience a pleasure!! Excellent

I went to the dealership with no expectations need a car after my previous Cadillac was a total loss. I reviewed most luxury vehicles and test drove them. Until I test drove the Q50 nothing felt luxurious. I instantly fell in love with the car trying not to show my exuberance. I believe Robert sensed my initial desire to buy a used Q50 2015-16 and from that conversation knew my price point and willingness to enter a lease. He pulled from inventory what he thought would be a good choice. When we sat down to negotiate the first offer was one I couldn't refuse. I felt compelled to accept without a hesitation as it exceeded my expectations. I had been looking for several weeks and hadn't had this experience with Acura, Lexus or Cadillac. I will be bringing repeat business here when you receive this treatment. Can't wait to refer others for a similar experience. This car drives beautifully. The next one they are going to make is the black with red interior Q50. All other staff had great attitudes and were very upbeat.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Chibry, thank you for taking the time to share your experience. Congratulations on your Q50, it is a fantastic car! We are ecstatic to hear that Robert went above and beyond to make sure you were happy with your new Q50 purchase! We hope you are enjoying it so far! Have a great holiday season!

Great experience.

Salesman was knowledgeable and great to work with. Attention to detail was unbelievable. Facilities are top notch. Paperwork was handled quickly and efficiently. Overall great experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Crowley21, thank you for taking the time to share your experience. Congratulations on your new purchase! It is great to hear that you experience with us was top-notch! We hope you are enjoying your new vehicle!

Great, professional and friendly experience.

Thank you Naples Infiniti and thank you Anthony Blasini. I began my simple inquiry about a specific vehicle at Naples Infinity. My sales consultant Athony was very helpful and knowledgeable in the process, after a few days of consideration my wife and drove from Miami to Naples to buy our vehicle. Upon our arrival we were greeted by Anthony and shown the vehicle, after a quick test drive there was nothing to think about I was hooked. The most impressive thing to me was how quick and efficient the entire process took, arrived at 11:00 am and out with my new vehicle by 1:00 pm. Worth the drive. I will most definitely recommend Naples Infiniti and Anthony Blasini to all my friends and family. Thanks again to Naples Infiniti. Loretto and Desiree Moure

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Loretto & Desiree, thank you for taking the time to share your experience. Congratulations on your new Infiniti! It is fantastic to hear that Anthony went above and beyond to make your drive from Miami to us to purchase worthwhile! Thank you for giving us the opportunity to earn your business!

My salesman - Anthony- made the experience great

As part of my decision to buy from this dealership I was told I would have use of pickup/dropoff service for my vehicle from my home. One year into my purchase I called for service and was told this was no longer offered by the dealership. You can imagine my disappointment. I emailed my salesperson, Anthony Blasini and he immediately stepped up and arranged to honor the deal without further issue. If you deal with Anthony you will be treated very well and have someone who actually stands behind his word.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Tom, thank you for taking the time to share your experience. We are happy to hear that Anthony was able to get that pickup/dropoff arranged for you right away!

Great Experience!

A big thanks to Jonathon Hidalgo and Naples Infiniti for providing a laid-back and no hassle experience. I spent several months going from dealership to dealership trying to find the perfect deal on a specific car. Jonathon answered all my questions and promised a worthwhile experience. He did exactly that and I purchased my car at a great price. Excellent knowledge of vehicles and very customer friendly! I would recommend Naples Infiniti to anyone in the market. Thanks again!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Kellyjs92, thank you for taking the time to share your experience. Congratulations on your new purchase! It is awesome to hear that you had an excellent time working with Jonathan to find the perfect vehicle at the perfect price!

We got the best team helping us and we got a beautiful car

We met our sales person in the parking lot. He was very friendly and knowledgeable. He provided us with all the best information and got us a car in out budget. Then, we worked with the finance department and Corry was amazing with us and got us all the good perks we needed. The are the best dealer in Naples Fl.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Bayard27, thank you for taking the time to share your experience. Congratulations on your new Infiniti! We are pleased to hear that our team ensured you had an informative and pleasant purchase!

Great Service

Anthony worked with me long distance and made the leasing of our new car as easy as possible. All communication was answered readily. Anthony is a good listener and heard what we needed in a car and in a negotiation. He was always positive and encouraging. When we picked up the car, he was patient and honest, working with us as long as we needed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Rhonda, thank you for taking the time to share your experience. Congratulations on your new Infiniti! It is great to hear that you had a pleasant experience working with Anthony on your long-distance purchase. We hope you are enjoying your new ride!

Naples Infiniti- First Time Customer

We knew we wanted an Infiniti. We didn’t think we’d purchase one that day. Gerosky/Naples made it too easy! Beautiful, clean dealership. Very welcoming, low pressure and solution based sales approach. Excellent follow through after purchase. Even picked me at the airport with my new ride upon my return! It is great to see a business that values customer satisfaction and customer service so much. Had bought a 2018 Volvo XC60 up north earlier this year and they forgot those lessons! Refreshing.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

MFCollins, thank you for taking the time to share your experience. Congratulations on your new Infiniti! It is fantastic to hear that Gerosky provided you with the world-class experience you deserve when purchasing an Infiniti!

Excellent service

I had a great experience at Naples Infiniti. From the moment I stepped in Jonathan was very helpful and did not pressure me in making my final decision. The process ran smoothly and the paper work was not a hassle. Luxury cars with a luxury service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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Dealer response

Josh, thank you for taking the time to share your experience. It is great to hear that Jonathan was very helpful and courteous while assisting you in finding the perfect new Infiniti. Congratulations!

infiniti serviced

We just had our car serviced at Naples Infiniti and had a pleasent experence.....Tyler DeBo went above and beyond to keep us abreast of the service being done on the car....when we went in to pick up car he explained all that had been done and why...very thorough.....

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Pete, thank you for taking the time to share your experience. It is great to hear that you had a wonderful experience working with Tyler to keep your Infiniti in tip-top shape! We hope to see you again!