Reviews
Great, fun, friendly experience
Nick was a great sales person! We got the job done on a very sharp 2015 Chevy Cruze 2LT. Would definitely come back for another car and will recommend to my friends! Thank you Nick and thank you Kunes!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks for the feedback, Roman Gonzalez. We strive to provide excellent service to our customers at Kunes Country Chevrolet GMC Buick of Elkhorn. We always love to receive great feedback.
Great long distance experience
I had a fantastic buying experience on a 2016 Chevy Trax I located for my daughter. We negotiated the price over be phone and I flew in from South Carolina to pick it up. They picked me up at the airport and took me to the dealership where everything was ready. Meagan took great care of me and I would buy from them again!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Bob, we're so glad that we were able to go above and beyond your expectations! Thanks again for the recommendation, and have an amazing day!
Heaven Can Wait!!!
Erik Beckstrom should mentor all your sales associates. We recently relocated from Northern Illinois...Libertyville...to Geneva National and searched for a new car dealership close to ourGN back door...on Palmer Road. On our way to church each Sunday, we would pass the Buick/ Chevy dealership on #67, thinking that this is an ideal location to establish our needed new car relationship. So, the day I stopped to say "Hi", Erik was at the desk nearest the door. He immediately made me feel comfortable and unthreatened....HE LISTENENED TO MY GOALS FOR A NEW VEHICLE...a two year lease...affordable in a fixed income budget...and something my wife would enjoy driving. I left him with my story/position and he left me alone. His approach gave me the space to think and to return with my wife when WE WERE READY to take the "test drive". He listened to my conservative wife and I stepped into the background. He showed her different price points and related features without any pressure to sell something. She liked the end result in the color she really wanted and in a lease rate that met our budget....so we could travel in our retirement and use the next two years to see if we could move down to one car. We will be back to purchase that next new car in two years, trading in the leased vehicle and our 2006 SRX. We will be looking for Erik to make that next dream a reality. By then Erik will be a KUNES COUNTRY Manager....he is Truth on earth....a rare breed in today's crazy world....because that is what Heaven on earth is all about.... REAL transparency and TRUTH. Respectfully submitted, Rosemarie and Terry Zawacki
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Snickers5dog, thank you for leaving this detailed feedback about your experience with Kunes Country Chevrolet GMC Buick of Elkhorn. We really appreciate your business. We are so happy your experience was a great one. If you need anything in the future please let us know.
Wonderful Experience
Megan and Chris (finance) were a real pleasure to work with. Very personable, professional and responsive. From the second I walked into the dealership until the time I walked out with a new car, I knew I would be taken care of. Can't say enough good things about my experience....never has buying a new vehicle gone so smoothly. Thanks Chris.....and MEGAN!! Congrats on selling your first car, you were so awesome and super fun to work with!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for the feedback, Chris. We strive to provide excellent service to our customers at Kunes Country Chevrolet GMC Buick of Elkhorn. You really made our day today.
Scott Henrie had a great since of humor
Scott was a very personable salesmen. Very willing to help us find a car but not pushy like some salesmen can be. Made it very easy to test drive multiple vehicles and made sure we found one that we would be very happy with. Overall a great experience.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you very much for sharing these comments, Dp. Wishing you a great day until the next time we meet.
A joy to shop with.
Lana was so awesome to work with. Made shopping and buying our Terrain a pleasant experience. Finally had a good time buying a new car.Thanks again to the entire sales staff.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for the feedback, Mike And Cindy. We strive to provide excellent service to our customers at Kunes Country Chevrolet GMC Buick of Elkhorn. We always love to receive great feedback.
Awesome experience, Randy Rollins is amazing!!!
Thank you so much for making my experience buying a used car from a dealership for the first time so awesome!!! Randy from the beginning listened and got me exactly what I asked for!!! Thank you so much for making it so great!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks for the feedback, Manda. We strive to provide excellent service to our customers at Kunes Country Chevrolet GMC Buick of Elkhorn. Wishing you a great day until the next time we meet.
A joy to shop with.
Lana , Cindy and I want to thank you again. Awesome customer attention, and very informed on what we were considering. Extremely helpful staff all around. Finally a joy buying a new vehicle. Brought my wife to tears and made us feel like family.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for the feedback. We strive to provide excellent service to our customers at Kunes Country Chevrolet GMC Buick of Elkhorn. You really made our day.
Erik Exceeded Expectations
Throughout the whole process Erik was patient and understanding with our concerns and questions, with buying a new(used) car. We have had bad experiences in the past, and were hesitant because of that. After our experience here at Kunes, and with Erik, our perspective about dealerships has completely changed. We will definitely be back for our next car. And an extra thank you to Teddy for your help in this process.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you, Kg, for reaching out to us. Your opinion plays an integral part in our customer service. Thank you very much for sharing these details!
Tahoe
Erik was friendly and helpful to us while picking out a new vehicle. We really appreciated the help that he gave us when we were in the market for a new vehicle. We have always like the Chevy Tahoe and this one is no exception. Thank you!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for the feedback, Tlb. We strive to provide excellent service to our customers at Kunes Country Chevrolet GMC Buick of Elkhorn. We always love to receive great feedback.
