AutoNation Mazda Mitsubishi Spokane

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Reviews

4.6
33 lifetime reviews.
  • They get the service done right - the 1st time!!

    A comfortable environment is offered-up at the Service Dept for the delivery of your vehicle. The caliber of Service Personnel that I came in con...

    Dealer Response

    Thank you. We take our reviews seriously and are delighted to hear about your visit. Thank you for this feedback!


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    A comfortable environment is offered-up at the Service Dept for the delivery of your vehicle. The caliber of Service Personnel that I came in contact with was well above average (in my experience, elsewhere). Special Thanks to Dave Williams - Customer Care Manager! Despite a long laundry-list of required service and "postponed-by-me" maintenance; the AutoNation Service Department took-on the challenge head-on and generally met their original "completion-of-work" timing-target. Bravo AutoNation Mazda Mitsubishi - Spokane Valley, WA!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thank you. We take our reviews seriously and are delighted to hear about your visit. Thank you for this feedback!


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  • Awkward Experience

    This was a strange attempt to buy a car. We had been in contact with a female saleswoman but when we arrived we were told she was with clients, ev...

    Dealer Response

    Thank you very much for sharing these comments. Please call our General Manager directly at (509) 703-6561 for ways we can work towards resolving ...


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    This was a strange attempt to buy a car. We had been in contact with a female saleswoman but when we arrived we were told she was with clients, even though we had an appointment to meet her and test drive a car. The salesman we were put with offended us from the moment we met, and didn't seem to know what was going on. The car we went to test drive was dangled under our noses only to be sold before we could test drive it. Then the second option in that type of vehicle was no where to be found. We literally got driven around the dealer lot by the salesman for 15 minutes to look for this infamous vehicle that had been sold days earlier. Third strike came when the salesman tried to get us into a vehicle that did not match what we were looking for. We left irritated and feeling as though our time was completely wasted. Not sure what type of operation they have going on out there at AutoNation but we were not thrilled with our experience.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    Thank you very much for sharing these comments. Please call our General Manager directly at (509) 703-6561 for ways we can work towards resolving these issues. We look forward to hearing from you soon.


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  • Appleway Mazda Spokane Valley

    We were kept informed while our car was being repaired, I couldn't ask for more.


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    We were kept informed while our car was being repaired, I couldn't ask for more.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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