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Reviews

Average Ratings

4.2
Average based on 16 reviews.
  • Honest and Dependable

    I just bought an AWD Toyota Sienna through Shaver Motors and I'm very pleased with their service. Found the vehicle on the cars.com app. They cont...


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    I just bought an AWD Toyota Sienna through Shaver Motors and I'm very pleased with their service. Found the vehicle on the cars.com app. They contacted me promptly and when I verbalized interest to purchase the vehicle, they held it for me the next day. This says a lot about their integrity as they reported 6 other people interested that following morning. This is a difficult vehicle to find as it is the only AWD mini-van on the market. Most other dealers would have likely sold it to the highest bidder or somehow leveraged the deal but I gave them my word I would be there the following day and they kept theirs. They were very straightforward and easy to deal with. I didn't feel like they were taking advantage of me in any way. It's hard to find good people out there who you can trust, but these guys are legit. Please check out their inventory and consider using Shaver Motors for your next vehicle purchase!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Used car for a teenage grandson

    Matt was a very pleasant salesman to work with. He was not pushy, but gave us some time to look and talk before he came out to answer any of our ...


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    Matt was a very pleasant salesman to work with. He was not pushy, but gave us some time to look and talk before he came out to answer any of our questions. (very refreshing!) We had a couple of concerns about the car, and he had it sent to a shop to be serviced and looked at. He was easy to deal with, and a joy to work with. Mr. Shaver was also very willing to do whatever it took to make us feel good about the purchase. I would recommend them, and wouldn't hesitate to buy from them again.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Overall pretty good experience

    The overall experience was fine but the customer service is questionable, we purchased a vehicle around 3-4 weeks ago and i recently called about ...


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    The overall experience was fine but the customer service is questionable, we purchased a vehicle around 3-4 weeks ago and i recently called about receiving the title and was told that it usually takes 3 to 3.5 weeks but were also told by the salesman himself that since we did not have to go through a bank that it would not be a long wait. The gentleman on the phone then asked for my number then said the records person would call back but never did, weird... The temp plate is due to expire in the next week as well so the title would be nice lol..

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Excellent Service - Very Friendly Staff

    If you're looking to buy a vehicle at Shaver Motors, look for Lance Lombrana. Right off the bat, very friendly and accommodating. Went to test dri...


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    If you're looking to buy a vehicle at Shaver Motors, look for Lance Lombrana. Right off the bat, very friendly and accommodating. Went to test drive a truck, wasn't comfortable w it, and he pointed me in the direction of a truck that I am truly happy with. Josh Johnson was absolutely great to work with, very friendly and worked with me to get my monthly payments within the periphery of what I was wanting to pay. In the end, I came home with a truck that more than meets my needs as a frequent traveler, firefighter, and weekend warrior. Thanks guys!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • The way it should be.

    This week we were informed that our car which had been in an accident would not be repaired, but was a lost. At this point we had a week to find a...


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    This week we were informed that our car which had been in an accident would not be repaired, but was a lost. At this point we had a week to find a replacement that was reliable, safe, good on gas and within our budget. We spent the first day dealing with dealerships that wanted to put us the cars they were interested in selling, not the cars we told them we wanted to see. That night was spent scouring the area, up to 144 miles away, for a car we both felt comfortable about. My wife found Shaver Motors at 11:30 pm and we decided to give them a call the following morning. My wife talked to Terry and scheduled a meeting. We arrived to see that the Mazda 3 we had inquired about was already parked out front and ready for us to check out. We met Terry inside and what followed can only be described as the quintessential car buying experience. All of our questions we answered promptly and politely; we had a relaxing test drive, sat down and very clearly told him our plan/expectations. There was no haggling, no pushing, no pressure. Terry got to work right away and gathered all of our information and got the ball rolling. We paid a slightly better than fair price for the car and they were able to get us a better than expected rate on what we financed. The sales manager, Josh I believe, was just as easy to work with. We made it through all of the necessary paperwork and then we were on our way. If every dealership would operate the way they do at Shaver Motors, the car buying experience would have an entirely different reputation. As it stands, that is not the case, which is why we will highly recommend them to anyone we know who is looking to buy and why they will be the first place we go to in the future when we are in the market for our next vehicle. Thank you everyone at Shaver Motors

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?

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  • BEST CAR BUYING EXPERIENCE!

    Thank you so much to Josh and Shaver Motors for the best car buying experience! Every time I went to look at the car Josh was never pushy and was ...


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    Thank you so much to Josh and Shaver Motors for the best car buying experience! Every time I went to look at the car Josh was never pushy and was very understanding. It was my first car I've bought (being 21) and I honestly couldn't have done it without him. He helped with every step of the process and I will send everyone I know to Shaver Motors. Great vehicle, great price, great customer service. I cannot thank you enough.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Stinks

    Sad didn't hear from no one but ok not interested now not wasting my time but thanks for pulling my credit

    Dealer Response

    Greetings Dean, Im very sorry to read online that you are unhappy. However, Im very confused about your frustration? You sent a request for info ...


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    Sad didn't hear from no one but ok not interested now not wasting my time but thanks for pulling my credit

    Does not recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    Greetings Dean, Im very sorry to read online that you are unhappy. However, Im very confused about your frustration? You sent a request for info on a 2004 Dodge Ram on 11/4 and we contacted you the following day. You told the sales person that you weren't ready to buy, due to issues that I wont discuss online. Also, we did not pull your credit. Why? Because, we need peronal info to do that, and we did not have yours. I wish we could do better the next time, but in this instance we have done nothing wrong. Regards, Josh Johnson General Manager


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  • Yippee!

    I had been looking for several weeks for a good used car for my daughter within a limited budget. David Varney took the time to see exactly what I...


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    I had been looking for several weeks for a good used car for my daughter within a limited budget. David Varney took the time to see exactly what I could afford and what inventory was available. We found one that would fit our needs. Yeah! David was knowledgeable about the car and made sure my daughter understood all the controls and functions about the car. It was nice dealing with him and the dealership. Ask for him!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Great to work with

    Terry was great to work with no pressure. My kind of environment. Fastest vehicle transaction I have ever done. Thanks


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    Terry was great to work with no pressure. My kind of environment. Fastest vehicle transaction I have ever done. Thanks

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • FINALLY! A no pressure car sales experience!!!

    We were "just looking" and stopped by the Shaver lot a week ago. Matt (an EXCELLENT salesman btw!) helped us, answered our hundreds of questions a...


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    We were "just looking" and stopped by the Shaver lot a week ago. Matt (an EXCELLENT salesman btw!) helped us, answered our hundreds of questions and put up with us stopping by 3 or 4 times a day as we kicked around the idea of buying a newer car. Matt did not seem to have "just a sale" as his primary goal. Understanding our needs as a family was the most important thing to him...and it showed! We test drove a few vehicles, asked for a few things to be fixed first before we made a purchase decision, asked advice... We really made Matt earn our business! And he did great. We are very pleased. Josh, the General Manager/Finance guy, was very courteous. He did a great job explaining each and every detail of our financing. He got us several great financing offers from LOCAL credit unions and banks. I am SO happy that I don't have to deal with a major bank that has no soul! (I'm talking about YOU Chase, Bank of America and Wells Fargo!) To sum it up, we had a great experience at Shaver Motors. We know you will as well! Thanks again Josh and Matt. We really enjoy our new-to-us Suburban!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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