Hertz Car Sales Phoenix

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Sales 9:00 AM - 8:00 PM
Mon 9:00 AM - 8:00 PM
Tue 9:00 AM - 8:00 PM
Wed 9:00 AM - 8:00 PM
Thu 9:00 AM - 8:00 PM
Fri 9:00 AM - 7:00 PM
Sat 9:00 AM - 6:00 PM
Sun Closed
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Reviews

5.0
45 lifetime reviews.
  • Gimmick Free, Low Pressure Car buying experience

    I am normally very skeptical of buying from dealers because of all the GOTCHAS that are thrown at you. It was a relief that I was able to take a l...


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    I am normally very skeptical of buying from dealers because of all the GOTCHAS that are thrown at you. It was a relief that I was able to take a look at several cars I was interested in and then buy it without having to spend hours in the run around to sign paperwork. The only point of improvement i have to mention is that because the prices of the cars are set by Corporate, if there are blemishes on vehicles on the lot, you can't negotiate a discount. But the staff was more than happy to take care of scratches on the car for me. The service was great and I wasn't presented with high pressure sales tactics for stupid crap like vin etching, clearcoat paint protection, blah blah blah. Their financing dept gave me an excellent rate without the usual run around I get at other dealerships. Overall a great experience.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • Good but fair review

    I visited this Cars review page before buying so I thought I would give back... I was certainly impressed by the 5 star recommendations give here....

    Dealer Response

    Thanks for your business Dave. It's a shame schedules didn't work out for the detail. Hope you're enjoying your new Sienna. Rick B General Manager


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    I visited this Cars review page before buying so I thought I would give back... I was certainly impressed by the 5 star recommendations give here... During my experience with Hertz Sales I could certainly see some of the high points stated (no pressure sale, great price etc) but also some very disappointing happenings! When I purchased my mini van I was promised a detail to take care of the shabby appearance of the van. We ended up making 3 separate appointments where I came in (30 miles from home) to get the detail; twice being turned away because of scheduling errors. While they were always very apologetic and helpful it was still very frustrating. I guess you can't really complain considering that the price was so good with on the vehicle (I know I researched it!!!) However, it did leave a little bit of a sour taste in my mouth... I finally got the detail a couple months after the purchase...

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for your business Dave. It's a shame schedules didn't work out for the detail. Hope you're enjoying your new Sienna. Rick B General Manager


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  • John and the GM were amazing!

    John saw we were disappointed that we came an hour late and missed buying the car we had our hearts set on. He stopped what he was doing and track...

    Dealer Response

    Thanks for the nice comments Gabrielle and Kyle, for your business and your laughs. Hope you're enjoying your new Chevrolet Cruze from Hertz Car S...


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    John saw we were disappointed that we came an hour late and missed buying the car we had our hearts set on. He stopped what he was doing and tracked down another car in a different color. When we didn't like the color the GM came out (I assume because John was busy) and showed us the car in the model a year younger. We liked it except it didn't have bluetooth. So the GM ran in and got his own cord to see if it was compatible with his phone and the car and it was. So above and beyond what he had to do. John cane back after he was done with another customer to check on us. He gave us referrals to companies that could add tinting to the car and a spare key for an affordable price. We never felt pushed or taken advantage of. I will definitely go to John when I trade in my other car.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thanks for the nice comments Gabrielle and Kyle, for your business and your laughs. Hope you're enjoying your new Chevrolet Cruze from Hertz Car Sales Phoenix. We pride ourselves on Customer support and honesty. Your sales rep John will certainly take good care of any friends or family you can refer his way. Thanks again for your business. Rick B, General Manager


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About Our Dealership

Dealer on Cars.com since August 2013

Welcome to Hertz Car Sales Phoenix proudly serving the Phoenix area! Hertz Car Sales has simplified the used car buying experience by eliminating the middleman and protecting you from the haggle process. By reducing these costs we have been able to transfer the savings and offer high-quality, well equipped used cars at great prices. All vehicles are Hertz Certified Pre-Owned with a 12mo/12,000 mi Warranty.