Greenfield Auto Specialists

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Reviews

Average Ratings

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9 lifetime reviews.

  • Person seeking 2nd opinion , very pleased !!!

    I consulted with Greenfield Auto Specialist after learning from Toyota dealer that I desperately needed new brakes. In my experience, I knew when ...

    Dealer Response

    We appreciate your taking the time to share this information. Our goal is to help our customers maintain a safe and reliable car while for as li...


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    I consulted with Greenfield Auto Specialist after learning from Toyota dealer that I desperately needed new brakes. In my experience, I knew when the pads were getting low. Greenfield Auto not only found other items that needed attention, they said that I still had a lot of life left and my brakes did not need immediate attention. I have also been told by Toyota dealer in Greenfield that I had needed a water pump a while ago, indeed I DID NOT !!!!! I also live in Amherst and someone came and picked my car up and returned it !!!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    We appreciate your taking the time to share this information. Our goal is to help our customers maintain a safe and reliable car while for as little cost as possible. Keeping a car on the road is expensive enough without inventing additional problems that do not exist. Glad we could be of help.


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  • Very satisfied

    Attention consumer, Six years ago I purchased a used vehicle for GIC AKA gAs. I am so pleased I expet to still have it another Six. I've had a few...


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    Attention consumer, Six years ago I purchased a used vehicle for GIC AKA gAs. I am so pleased I expet to still have it another Six. I've had a few minor wear and tear issues that are expected but resolved immediately I appreciate this but not only do they want to maintain the car are concerned about my safety driving it. I also bought a car for my daughter from them and when she moved they graciously sold it for us. Nothing has ever been complicated just an easy ride. My regards and thanks to Sales, Service and Serey for transporting my car even for a minor oil change considering my busy schedule .

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Experience with Greenfield Sales

    Experience was great......................ended up re-thinking my needs, and decided not to buy at all at this time................but would defin...

    Dealer Response

    Thank you Bill. You are a pleasure to talk to. Hopefully we can serve you in the future. Please feel free to call if you need any assistance with ...


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    Experience was great......................ended up re-thinking my needs, and decided not to buy at all at this time................but would definitely go back to them when the need is really there.

    Does recommend this dealer
    Did not make a purchase
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    Dealer Response

    Thank you Bill. You are a pleasure to talk to. Hopefully we can serve you in the future. Please feel free to call if you need any assistance with information or service questions.


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  • 2002 Cary

    Made trade in and purchase very easy directing me to best choice of my 2002 Camry

    Dealer Response

    We are glad you found the sales experience with us positive. We strive to make purchasing a car a simple, straight forward and pleasant experience...


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    Made trade in and purchase very easy directing me to best choice of my 2002 Camry

    Does recommend this dealer
    Shopped for a used car
    Came in for service or repair
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    We are glad you found the sales experience with us positive. We strive to make purchasing a car a simple, straight forward and pleasant experience. It is our goal to distinguish ourselves from the typical used car dealer. Please call on us if we can ever be of service to you. Thanks.


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  • used car purchase

    I had a wonderful experience purchasing my vehicle from Greenfield Auto Specialists . I knew I wanted a sport utility but wasn't sure what make or...

    Dealer Response

    Matching the right car to our customer's needs is what gives us the most satisfaction. If we do not have the best car for their needs we find it f...


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    I had a wonderful experience purchasing my vehicle from Greenfield Auto Specialists . I knew I wanted a sport utility but wasn't sure what make or model .They talked with me and asked what I liked and didn't and found me the perfect car , I Love my Hyundai Sana Fe ! I would highly recommend them to anyone . They were great .They took all the stress out of car shopping . .

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Matching the right car to our customer's needs is what gives us the most satisfaction. If we do not have the best car for their needs we find it for them. About a third of the cars we sell are special orders based on the customer's specific wants, needs and budget. It is not a surprise that we have been called "car psychiatrists" and the "Click and Clack" of Western Massachusetts.


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  • Great customer care

    Very caring, thorough, good group of people. I feel very lucky to have mechanics I can trust.

    Dealer Response

    We feel lucky to have you as a customer. Thanks for your good word and for your business.


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    Very caring, thorough, good group of people. I feel very lucky to have mechanics I can trust.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    We feel lucky to have you as a customer. Thanks for your good word and for your business.


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  • Excellent workmanship and teamwork

    Realistic appraisal of repair work; timely turn around; door-to-door delivery when possible; awareness of client's schedule; helpful guidance post...


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    Realistic appraisal of repair work; timely turn around; door-to-door delivery when possible; awareness of client's schedule; helpful guidance post auto accident; good listeners.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Review

    II have purchased a BMW for myself and also a VW for my daughter from Greenfield Auto Specialists a few years ago. We are both enjoying the vehicl...


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    II have purchased a BMW for myself and also a VW for my daughter from Greenfield Auto Specialists a few years ago. We are both enjoying the vehicles. A few expected repairs that were handled immediately with attentive, affordable care. My daughter is No longer in the immediate area but service was able to help direct us with sincere concern to find someone she could rely on if need be. They did. The buying process was great fun! Simply told them what I wanted. Model, mileage, cost and got it all. Not my usual experience everyday. May I also add that the personnel are a pleasure. I was introduced to all my first visit. I find them great fun and truly consider them friends now. I never hesitate to call when after skimming the manual sure if I may have pushed the wrong button or lever My experience with them has been top notch and now own an Ultimate Driving Machine that couldn't afford brand new. Feels like it and new to me

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Excellent service w/vehicle search, subsequent svc

    Very good and personal attention on selecting vehicles - assisted us with corporate car lease process with total success. I have also worked with ...

    Dealer Response

    Purchasing the right car and maintaining your car properly is the best way to get the most years of service for the least cost. Thank you for lett...


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    Very good and personal attention on selecting vehicles - assisted us with corporate car lease process with total success. I have also worked with Greenfield Auto Specialists to produce a previously owned vehicle for myself and had the same highly positive result. Conscientious, long-term view in vehicle servicing - we've used G.A.S. for planned and preventative maintenance, necessary repairs, and tire purchase and seasonal change. I recommend this business. They work hard and do a great job.

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Purchasing the right car and maintaining your car properly is the best way to get the most years of service for the least cost. Thank you for letting us provide the car and the service and repairs it needs. We look forward to your continued loyalty and trust.


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