John L Sullivan's Roseville Kia

4.8 out of 5 4.8
Rectangle 48
Sales 8:30 AM - 9:00 PM
Service 7:30 AM - 6:00 PM

John L Sullivan's Roseville Kia Hours

Sales

Monday

8:30 AM - 9:00 PM

Tuesday

8:30 AM - 9:00 PM

Wednesday

8:30 AM - 9:00 PM

Thursday

8:30 AM - 9:00 PM

Friday

8:30 AM - 9:00 PM

Saturday

8:30 AM - 9:00 PM

Sunday

9:00 AM - 8:00 PM

Service

Monday

7:30 AM - 6:00 PM

Tuesday

7:30 AM - 6:00 PM

Wednesday

7:30 AM - 6:00 PM

Thursday

7:30 AM - 6:00 PM

Friday

7:30 AM - 6:00 PM

Saturday

8:30 AM - 4:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since July 2019

Our family-owned auto group has been in operation in the Sacramento for over 40 years. Here we do not survive by our sal

...

es tactics or hidden fees. We strive to treat our customers well, and to give each and every single person that comes through our doors or gives us a call the attention that they deserve. Your next car is important, and we are proud to be part of your car buying process. Come visit our Sacramento dealership today. We serve all the surrounding areas including Sacramento, Folsom, Auburn, Elk Grove, Citrus Heights, and more. We hope to help you soon.

"At Roseville Kia, we strive to give you the best car shopping experience possible."

Service

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.8 out of 5 4.8
1149 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 2.0 out of 5
    January 21, 2019

    Took my car in for a second recall , long story short I had them also fix a bearing , which they ended up messing up axel . Communication was horrible... . Ubered my daughter to school which costed me 100 for the days my car was gone . Gave me a rental finally. At the end they couldn't even wash my car like other service places. Last time I got an oil change for a recall. Then to compensate me . They took off maybe half what I spent on Uber and had to show proof like I was lying . Then acted like they did me a favor by giving me a rental . Smh. I should of got one out the door or first day.

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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    January 21, 2019

    Took my car in when I noticed the ac not working and blowing warm air. My car was fixed and back to me but the days end.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • August 12, 2017

    Roseville Kia made my car buying experience so pleasant and easy. The gentleman there were all so very helpful and knowledgeable. The best car buying... experience I've ever had.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Julia, Thank you for writing this fantastic review and giving our dealership such an excellent star rating!Jeff Billman - Sales Manager - jeffb@rosevi...llekia.com - (916) 783-1000

  • 5.0 out of 5
    January 21, 2019

    My driver seat was broken. It was wobbly and the handle to raise and lower the seat wasn't working. I was told it was fixed. Yes, it is fixed in a fixed... position. I can no longer raise or lower it. I didn't discover this until a few weeks later when I went to raise it. I sent an email to the service department and haven't heard from them. I have always been very satisfied with my service at Roseville KIA. It is difficult to schedule service with my work hours so I don't know when I can reschedule for it to be fixed properly. Very disappointed for the first time.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    January 21, 2019

    Very friendly staff, explains what I need done to my car. Quick and easy if you have appointment, which you can do online Facility nice if you have to... wait there for your vehicle

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    January 21, 2019

    The service here was impeccable, Jose and Abel kept me in the loop with everything, and Chad took care of everything else in the end.

    5.0 out of 5
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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 4.0 out of 5
    January 19, 2019

    I have been here only twice so 4 stars is very good for me.Let's see what happens after a few more visits, but I gotta say both times have been very nice.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    January 19, 2019

    Travis was my rep. Super helpful, covered all my questions. Turns out I needed to over inflate tires due to my altitude. They also updated my service history... as I purchased my my Kia Soul from a previous owner. My only purchase was windshield wipers for under 30 dollars.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    January 17, 2019

    I was in and out for my oil change, tire rotation and multi point inspection within about an hour. It was amazing! The service rep answered all my questions... and my car seems to be running well.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    January 16, 2019

    I had an appointment and when I arrived I was able to walk right in and check in for my appointment. Ken greeted me and made me feel welcome. He let me... know how long the service appointment would take and was able to have me out of there in the promised time frame. The facilities are very comfortable and all the staff is very friendly. I will absolutely continue to use them for all the maintenance and any repairs that may be needed.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
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