John L Sullivan's Roseville Kia

4.7 out of 5 4.7
Rectangle 48
Sales 8:30 AM - 9:00 PM
Service 8:00 AM - 4:00 PM

John L Sullivan's Roseville Kia Hours

Sales

Monday

8:30 AM - 9:00 PM

Tuesday

8:30 AM - 9:00 PM

Wednesday

8:30 AM - 9:00 PM

Thursday

8:30 AM - 9:00 PM

Friday

8:30 AM - 9:00 PM

Saturday

8:30 AM - 9:00 PM

Sunday

9:00 AM - 8:00 PM

Service

Monday

7:00 AM - 6:00 PM

Tuesday

7:00 AM - 6:00 PM

Wednesday

7:00 AM - 6:00 PM

Thursday

7:00 AM - 6:00 PM

Friday

7:00 AM - 6:00 PM

Saturday

8:00 AM - 4:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since October 2020

Our family-owned auto group has been in operation in the Sacramento for over 40 years. Here we do not survive by our sal

...

es tactics or hidden fees. We strive to treat our customers well, and to give each and every single person that comes through our doors or gives us a call the attention that they deserve. Your next car is important, and we are proud to be part of your car buying process. Come visit our Sacramento dealership today. We serve all the surrounding areas including Sacramento, Folsom, Auburn, Elk Grove, Citrus Heights, and more. We hope to help you soon.

"At Roseville Kia, we strive to give you the best car shopping experience possible."

Service

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.7 out of 5 4.7
1181 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    December 3, 2020

    Nick explained to me what the service shop would do. He was very personable. The work was done in a in reasonable time and I was charged fairly.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • 5.0 out of 5
    December 2, 2020

    This is what service should be every where. Courteous, friendly, honest and the salesman Nick took care of all my questions and car needs. Highly recommended... if you want quality care.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    We couldn't have asked for better feedback, Maryann! It's amazing to hear that Nick made your experience so exceptional. Thank you for your confidence... in John L. Sullivan's Roseville Kia!

  • August 12, 2017

    Roseville Kia made my car buying experience so pleasant and easy. The gentleman there were all so very helpful and knowledgeable. The best car buying... experience I've ever had.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Julia, Thank you for writing this fantastic review and giving our dealership such an excellent star rating!Jeff Billman - Sales Manager - jeffb@rosevi...llekia.com - (916) 783-1000

  • 5.0 out of 5
    November 28, 2020

    Service advisor Nick McKnight is so knowledgeable and helpful! Always keeps me informed and appreciates my business. My car always drives so much better... after I leave the dealership!!!

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Thank you, Cindy, for posting about your recent visit to John L. Sullivan's Roseville Kia. We are glad to hear that Nick continues to impress you by p...roviding great service. Hope to see you next time!

  • 5.0 out of 5
    November 21, 2020

    Excellent service provided by Roseville Kia. You can expect a fast, courteous and dedicated team to work on your car. Will definitely bring my car again... here in the future.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Your endorsement means the world to us, Harpreet! It's excellent to hear that our service team took such good care of you and your vehicle. Thank you ...for trusting John L. Sullivan's Roseville Kia with your repair and maintenance needs!

  • 3.0 out of 5
    November 10, 2020

    Took our car in for a heating/cooling issue under warranty. After diagnosing the problem (Thursday), I was told the parts would be in Saturday and I would... receive a call to schedule an appointment Monday. Monday came and went. I finally called on Wednesday and after talking to 3 different people, figured out the part was in (no one could find the original ticket because it had been left open by the original employee). I was quickly scheduled for Thursday and when I arrived I was told 2 1/2 to 3 hours, 4 max. 6 1/2 hours later my car was finally ready...late I can understand because they ran into issues, but the car was filthy. The outside was dirty which I can get over, but the inside dash (had been taken out and put back together) was covered in dirty hand prints. Very disappointing...

    2.0 out of 5
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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Lauren - This doesn't sound like the thorough and accommodating service we pride ourselves on here, and I'm disappointed to see this review. I will be... sure to share this feedback with my team, and we will work to improve our efficiency going forward. If there is anything more you would like to share with me, please don't hesitate to give me a call. Thank you, Marina Korneyenko - CSI Manager - 916-783-1000 ext 17399

  • 5.0 out of 5
    October 15, 2020

    On 10/14/20 - I was having some electrical issues with my 2017 Kia Sedona. I talked to Jeff P. at Service Counter - he had thoughts that it could be my... battery - but maybe I should bring it in and get electrical diagnostic ( no charge for diagnostic if it was the battery ). I had it towed in - Jeff kept me up to date and it turned out to be the battery. They exchanged it and Jeff sent a Lyft driver to pick me up so I could get my car back same day. I really appreciate the Great Service from Jeff and Kia

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thank you, David, for posting about your experience with Jeff at John L. Sullivan's Roseville Kia. We're pleased to hear that your Kia Sedona was take...n care of and we wish you safe travels!

  • 4.0 out of 5
    October 15, 2020

    While picking up my car, a relief person rang me up instead of my normal service advisor for charges vs warranty items and overcharged me and had no idea... what was going on with my car and I feel like I was over charged.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Steven - I apologize for what you experienced. Our team is known for being precise, however, I would be happy to clarify any outstanding concerns that... you may have regarding your recent visit. Please give me a call at your convenience. Thank you, Marina Korneyenko - CSI Manager - 916-783-1000 ext 2399

  • 5.0 out of 5
    September 30, 2020

    Nice dealership, friendly staff, well knowledgeable, will recommend to other people. Ample waiting room. Clean restroom, provided coffee and other refreshments.... We will come back again

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Ronald, thank you for taking the time to leave us a review! We are grateful for your business here at John L. Sullivan's Roseville Kia, and we are so ...glad you enjoyed our extra amenities as well. We look forward to your next visit!

  • 5.0 out of 5
    September 24, 2020

    Nick in service was very helpful, knowledgeable and friendly. Facility is great, i can work while my car is getting serviced. highly recommend Roseville... Kia.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Hi David - Thank you for your confidence in Nick and the John L. Sullivan's Roseville Kia team! We appreciate your business and hope to see you again ...down the road!

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