Five Star Ford Stone Mountain

(4.6) 82 reviews

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4.6
82 lifetime reviews.
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  • Exceptional Service

    Anthony ‘Tony’ Jackson provided superb customer service during my visit at the Ford Snellville Location. Mr. Tony was absolutely selfless throughout o

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    ur entire exchange. It was most satisfying to know that he implemented his absolute BEST, especially knowing that I wasn’t getting hustled. Additionally, Mr. Tony was utterly understandable in my financial needs.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Hi Starr, Thank you for sharing your outstanding experience with Anthony! We were happy to serve you during your search. Enjoy your vehicle and let u

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    s know if we can do anything else for you.


  • Awesome sales rep

    I just wanted to say how happy I am to have come in contact with Rikita Gatlin. I came in wanting my dream vehicle and she made sure I left with it. R

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    ikita Gatlin was enthusiastic, kind and patient and made my mom and I feel like we truly mattered. I will be recommending my friends and family to go by and see her if they need a vehicle!!!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for the five-star review, Myesha! Rikita was glad to help you and your mom. Congratulations on your dream car! Please let us know if you nee

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    d anything else. We're happy to help you.


  • Joshua Bass

    Mr. Bass and the crew took good care of my truck. Thanks for the service.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thanks for servicing with us, Alonzo. We love seeing that you had a positive experience with the team and look forward to providing another next time.


  • Great Customer Service

    Great experience at Five Star Ford. Tony was very helpful and was able to come up with a deal we were comfortable with. Glad they were able to beat th

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    e offer we received at Gwinnett Place Ford. I would definitely recommend this dealer to others.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Glad to hear you enjoyed the service provided by Tony. Thank you for your recommendation and we look forward to serving you in the future.


  • Stay away

    Asked about car on cars.com yes it's here then they work up a deal on a truck that is not even what was asked about

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    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
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    Dealer Response

    Hi Mike, I regret to hear of any confusion or miscommunication about your inquiry. I would love to connect with you to answer your questions about t

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    he car you are interested in. Would you please e-mail me with your preferred contact so we can get in touch? Best, Brett Huntsinger General Manager BHuntsinger@fivestaronline.net


  • Purchase of Ford Mutang

    Not only their sales service was excellent but their finance group was extremely transparent and extremely helpful in finding the best interest rate f

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    or 72 months

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Congratulations on your Ford Mustang, Razi. We're glad the sales and finance team provided an excellent buying experience with their assistance. We tr

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    uly appreciate your business and hope to see you again.


  • new truck purchase

    My wife and I purchased a new Ford truck here. The dealership personnel were very professional and helpful. They were responsive to our needs and rece

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    ptive to our price limits. They made the deal that was fair for us we especially enjoyed working with Gene Diehm and our salesman, Tony Jackson. They responded to our every need. Tony even kept my insurance agent on the line the entire time that I was signing financial documents. We enjoyed the experience. C B Wells

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Hi Clarence, We were more than happy to help you and your wife find your new Ford truck! Thanks for sharing your experience with Tony, Gene, and the

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    team. Let us know if we can help you with anything else.


  • Very pleased with my sales experience

    I was very pleased with my buying experience. My salesman was Jorge. He was very helpful and delivered my new truck to my house with all the paperwork

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    . They definitely went above and beyond to make my deal an easy process. Being that I am in the car business as a salesman I was very appreciative of how everyone was willing to work with me to make it all work out. I would definitely recommend this dealership.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Andrew, thank you for taking the time to leave such a great review and recommendation! Our team strives to provide our customers with a satisfying exp

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    erience and we are very pleased to hear Jorge continues to achieve that. If you need anything in the future, please do not hesitate to reach out to us. We look forward to seeing you again in the future.


  • My homie Pierre Parham is the Goat! Incredible guy

    The homie Pierre is the Goat at this dealership. lucky to have him as my service man.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Jake, thank you for your thoughtful review. I'm pleased you had a good experience with Pierre in our service department. Thank you for coming in.


  • Micheal & Caroline

    Warren Peek assisted us in purchasing our first new car. We were very satisfied. Mr. Peek exhibited a great knowledge about the ends and outs of purch

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    asing a car. He made the process move smoothly. Due to M r. Peek' s vast knowledge and professionalism, we will definitely refer anyone to Mr. Peek that's interested in purchasing a car or receiving advice about the process of purchasing a car.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for sharing your review! We're glad to hear that Warren provided you with such excellent service. We'll let him know to keep up the great

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    work. We hope to see you again, we appreciate your business and your recommendation!


Five Star Ford Stone Mountain
3800 US-78 Snellville, GA 30039
New (866) 475-4507
Used (877) 227-6467
Service (877) 968-7956
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